Jane Webster, Graham Brown, David Zweig, Catherine E. Connelly, Susan Brodt and Sim Sitkin
This chapter discusses why employees keep their knowledge to themselves. Despite managers’ best efforts, many employees tend to hoard knowledge or are reluctant to share their…
Abstract
This chapter discusses why employees keep their knowledge to themselves. Despite managers’ best efforts, many employees tend to hoard knowledge or are reluctant to share their expertise with coworkers or managers. Although many firms have introduced specialized initiatives to encourage a broader dissemination of ideas and knowledge among organizational members, these initiatives often fail. This chapter provides reasons as to why this is so. Instead of focusing on why individuals might share their knowledge, however, we explain why individuals keep their knowledge to themselves. Multiple perspectives are offered, including social exchange, norms of secrecy, and territorial behaviors.
Jane Webster and D. Sandy Staples
A growing body of literature exists on virtual (i.e., geographically dispersed) teams; however, few summaries of this knowledge are available. The purpose of this paper is to help…
Abstract
A growing body of literature exists on virtual (i.e., geographically dispersed) teams; however, few summaries of this knowledge are available. The purpose of this paper is to help fill this gap by reviewing empirical research that addresses the effectiveness of virtual versus traditional (i.e., co-located) teams. Based on the typical input-process-output model of team effectiveness, we classify almost 200 empirical studies on virtual teams according to key dimensions of the model, including tasks and group characteristics, contextual factors, and supervisory behaviors. We develop propositions to address neglected research areas regarding the differences between virtual and traditional teams. There is still much to learn about virtual teams and how the physical dispersion of team members affects team effectiveness. It is our hope that our review and propositions will guide future research efforts and will help human resource professionals realize the potential for distributed teams in their organizations.
Catherine E. Connelly, Daniel G. Gallagher and Jane Webster
This empirical study aims to determine whether justice perceptions formed in one context (i.e. the agency or the client) relate to work behaviors in another context (i.e. the…
Abstract
Purpose
This empirical study aims to determine whether justice perceptions formed in one context (i.e. the agency or the client) relate to work behaviors in another context (i.e. the client or the agency). To provide a balanced perspective, it seeks to examine both organizational citizenship behaviors (OCBs) and counterproductive workplace behaviors (CWBs). It also aims to understand how workers' “volition” or their attitudes towards temporary employment would affect their behaviors.
Design/methodology/approach
To test the hypotheses, 157 temporary agency workers were surveyed; these data were analyzed with structural equation modeling (SEM). To ensure that the measures were appropriate for the context of temporary agency employment, a two‐stage pretest was conducted.
Findings
The results suggest that temporary agency worker perceptions of interpersonal justice from their agencies and their client organizations “spillover” and are indeed related to their OCBs and CWBs in both contexts. Furthermore, the extent to which workers voluntarily chose temporary agency employment related to agency‐directed OCBs, while a preference for permanent employment related to client‐directed OCBs.
Originality/value
This study provides insight into the ways in which perceptions formed in one context (i.e. interpersonal justice) may spill over and affect behaviors in another context. The findings also contribute to the broader literature on how volition affects temporary agency worker behaviors.
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Peter H. Gray and Darren B. Meister
Knowledge management (KM) research lacks a common conceptual core; it is cross‐disciplinary, addresses a wide variety of phenomena, and has difficulty distinguishing itself from…
Abstract
Knowledge management (KM) research lacks a common conceptual core; it is cross‐disciplinary, addresses a wide variety of phenomena, and has difficulty distinguishing itself from many related areas of research. The result is a fragmented field that is itself artificially split from the related literature on organizational learning. KM may be progressing through a predictable life‐cycle that could end in collapse of the KM concept unless researchers can develop more integrative core theories of learning‐ and knowledge‐related phenomena in organizations. The diverse body of organizational learning and knowledge management research provides an impressive foundation for the synthesis of such broader theories of learning and knowledge that are creative, new, and integrative.
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What proof have the public, independent of the assertions of the makers, that all the firms whose products are sold indifferently by the shopkeepers use only the best materials;…
Abstract
What proof have the public, independent of the assertions of the makers, that all the firms whose products are sold indifferently by the shopkeepers use only the best materials; or, indeed, that a large number of the articles sold are not mixtures more or less objectionable or fraudulent ? This, in effect, is the question put by a writer in a West of England newspaper, and it might be used as a text upon which to write a lengthy homily on the adulteration question and on the astonishing gullibility of the public. As a matter of fact the only evidence of the character and quality of food and other products, in regard to which there is no independent guarantee, is that which is afforded by the standing of the makers, and to some extent of the firms which offer them for sale. And this evidence cannot, under any circumstances, be looked upon as constituting proof. The startling allegations so commonly put forward by advertisers with respect to their wares, while they may be ineffective in so far as thinking people are concerned, must nevertheless be found pecuniarily advantageous since the expense involved in placing them under the eyes of the public would otherwise hardly be incurred. Many of these advertised allegations are, of course, entirely unjustifiable, or are incapable of proof. It may be hoped that the lavish manner in which they are set out, and their very extravagance, may, in time, result in producing a general effect not contemplated by the advertisers. In the meantime it cannot be too often pointed out that proof, such as that which is required for the satisfaction of the retailer and for the protection of the public, can only be obtained by the exercise of an independent control, and, in certain cases, by the maintenance of efficient independent inspection in addition, so that a guarantee of a character entirely different to that which may be offered, even by a firm of the highest eminence, may be supplied.
Bradley J. Alge is an associate professor of Management at Purdue University's Krannert School of Management. He received his Ph.D. in business administration from The Ohio State…
Abstract
Bradley J. Alge is an associate professor of Management at Purdue University's Krannert School of Management. He received his Ph.D. in business administration from The Ohio State University, and an MBA from Kent State University. Professor Alge received his BBA from the University of Notre Dame, where he majored in MIS and was also a member of the 1988 Division I NCAA National Championship football team. Prior to entering academia, he worked as a consultant for Accenture. Professor Alge studies issues of human–technology interaction (e.g., electronic monitoring, virtual teams) and the effects of technology on individual and group attitudes and behaviors on the job. He has published in leading management and psychology journals including the Journal of Applied Psychology, Personnel Psychology, and Organizational Behavior and Human Decision Processes.
Beatrix Potter is best remembered as the creator of the notoriously naughty bunny, Peter Rabbit. Peter and his circle of friends grace the pages of the little books, so called…
Abstract
Beatrix Potter is best remembered as the creator of the notoriously naughty bunny, Peter Rabbit. Peter and his circle of friends grace the pages of the little books, so called because they measure less than six inches tall. These children's classics have been delighting readers since The Tale of Peter Rabbit was first published in 1901. During Potter's lifetime the little books were read in the United Kingdom, America, and Canada. Foreign language translations of her work introduced her characters to children of other nations. Note the 1987 publishing event, the “new editions from the original watercolors,” which Warne used to great advantage! A flurry of books accompanied this event, by biographer Judy Taylor plus reprints (e.g., Linden). Today sales of the little books show no sign of abating. An industry of Peter Rabbit spinoff products has existed for almost as long as Peter has. Toys, games, videos, and collectibles of the Potter characters can be found on store shelves worldwide.