Chun Guo and Jane K. Giacobbe‐Miller
Using an organizational justice framework, this paper aims to examine survivors' attitudinal and behavioral correlates to downsizing in Chinese state‐owned enterprises (SOEs).
Abstract
Purpose
Using an organizational justice framework, this paper aims to examine survivors' attitudinal and behavioral correlates to downsizing in Chinese state‐owned enterprises (SOEs).
Design/methodology/approach
The authors conducted one qualitative study involving personal interviews and one quantitative study involving structured surveys to develop an understanding of the phenomenon.
Findings
The studies revealed that justice‐enhancing managerial practices were associated with survivors' evaluations of their outcomes after the downsizing, which in turn, were related to survivors' positive attitudinal and behavioral reactions.
Research implications/limitations
The findings suggest that organizational justice provides a useful avenue for understanding survivors' perspectives in the downsizing context in China. However, retrospective, cross‐sectional data were used. Future research might investigate causality in the downsizing process by using a quasi‐experimental design.
Practical implications
Managerial practices that address the relational aspects of organizational justice (informational and interpersonal justice) can serve as effective downsizing strategies in China.
Originality/value
The studies are among the first to explore survivors' perspectives of downsizing from a micro‐level, organizational justice perspective in China. They contribute to the organizational justice literature by examining the relative importance of various justice perceptions in a collectivist culture.
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Jane K. Giacobbe‐Miller, Daniel J. Miller and Weijun Zhang
Involves a role‐play in which Chinese and US managers allocate a hypothetical bonus to a work group. Indicates that Chinese managers employed three distributive rules (i.e…
Abstract
Involves a role‐play in which Chinese and US managers allocate a hypothetical bonus to a work group. Indicates that Chinese managers employed three distributive rules (i.e. equity, equality and need) placing greatest emphasis on equality. In contrast, US managers employed two distributive rules, equity and equality, placing the greatest emphasis on equity. Chinese managers placed significantly greater emphasis on the need rule than did US managers, although very small amounts were allocated on the basis of need. Discusses implications for appropriate pay design.
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Kevin P. Farmer and Jane K. Miller
The purpose of this paper is to present a theoretical framework for assessing the effects representatives have on their client's perceptions of justice, outcome and satisfaction…
Abstract
Purpose
The purpose of this paper is to present a theoretical framework for assessing the effects representatives have on their client's perceptions of justice, outcome and satisfaction, as well as the treatment received by clients from other stakeholders, in workplace dispute resolution processes.
Design/methodology/approach
Research propositions are advanced based on constructs and theories drawn from the literature on organizational justice, in particular, as well as social psychology in general.
Findings
Representatives are hypothesized to have a profound effect on their client's perceptions of voice, participation and satisfaction as well as on the treatment accorded the client by the other side and third‐party neutral. Representation, per se, is heralded as neither a positive nor a negative force in workplace dispute resolution processes.
Research limitations/implications
The framework of a representative's effects is limited by a focus on individual employees who pursue disputes arising out of the employment relationship against management and, therefore, excludes disputes involving groups as well as non‐employment related disputes.
Practical implications
Suggestions for expanding or contracting the role of representatives in workplace dispute resolution are discussed.
Originality/value
Although it is ubiquitous in US jurisprudence and is a growing presence in alternative dispute resolution, the representative‐client dyad has been unexplored. The impact representatives have on the client's perceptions of justice, and the effects representatives have on other stakeholders in the process, bear scrutiny.
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Examines a number of issues in education and training by bringing together 19 abstracts from 1996 journals. Looks at quality learning, communication, information technology…
Abstract
Examines a number of issues in education and training by bringing together 19 abstracts from 1996 journals. Looks at quality learning, communication, information technology, distance learning, lifelong learning and the student market.