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Article
Publication date: 18 June 2020

Jane Frances Maley, Marina Dabic and Miriam Moeller

The purpose of this paper is to study the development and consider the future of one of the most controversial areas of human resource development – employee performance…

2676

Abstract

Purpose

The purpose of this paper is to study the development and consider the future of one of the most controversial areas of human resource development – employee performance management (PM).

Design/methodology/approach

Through bibliometrics, a multiple correspondence analysis identifies the main research directions of PM studies and provides a map of descriptors and a list of authors, along with a framework to track PM literature over 20 years (1998–2018).

Findings

Scholars have attempted to address some of the questions raised by earlier researchers. However, critical questions remain unanswered, and there is increasing dissatisfaction with the process. The most glaring yet unaddressed problem with PM is poor employee acceptability of the process.

Practical implications

If the research gaps are addressed, the lack of acceptability of the PM could be resolved and more effectively managed in the future.

Originality/value

The study particularly addresses poor employee “acceptability” of the PM process, a subject that has received limited attention by scholars.

Details

International Journal of Manpower, vol. 42 no. 1
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 19 April 2011

Jane Frances Maley

This study aims to examine the impact of various human resource management strategies on the performance management of the managers of international subsidiaries, who have been…

7535

Abstract

Purpose

This study aims to examine the impact of various human resource management strategies on the performance management of the managers of international subsidiaries, who have been termed inpatriate managers.

Design/methodology/approach

A qualitative methodology was used to explore the influence of various strategies on the inpatriate manager's performance management, in a sector of the Australian healthcare industry.

Findings

Evidence emerged from the study that the type of human resource strategy used by a multinational corporation may have a significant impact on the purpose and acceptability of the entire performance management process.

Research limitations/implications

This study is not without limitations. The sample size is not large enough for generalizations and the research was restricted to the healthcare industry in Australia.

Practical implications

A constructive six‐step solution is provided, for improving the international performance management process.

Originality/value

The findings in this study are important for two reasons. First, the study has identified a central, yet neglected employee in the international business research arena, the inpatriate manager. Past research has focused heavily on expatriate staffing but rarely considers the inpatriate manager. Second, the study contributes to a fuller understanding of the impact of strategy on performance management, which has been identified as a vital process for organizational competitiveness. Therefore, this study represents a valuable step in the development of international business research.

Details

Asia-Pacific Journal of Business Administration, vol. 3 no. 1
Type: Research Article
ISSN: 1757-4323

Keywords

Available. Content available

Abstract

Details

Asia-Pacific Journal of Business Administration, vol. 3 no. 1
Type: Research Article
ISSN: 1757-4323

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Article
Publication date: 17 August 2021

Jane Maley and Timothy Kiessling

The study explores inpatriation and the role of performance management (PM) upon knowledge transfer through the theoretical lenses of leader–member exchange (LMX) and social…

364

Abstract

Purpose

The study explores inpatriation and the role of performance management (PM) upon knowledge transfer through the theoretical lenses of leader–member exchange (LMX) and social embeddedness theories.

Design/methodology/approach

The study adopts a qualitative approach and focuses on inpatriate managers at the headquarters of three large UK healthcare multinational corporations (MNC). The authors were able to collect and analyze 24 interviews, with a focus on our key variables. The authors also conducted interviews with human resource (HR) personnel responsible for global mobility.

Findings

The findings suggest that the inpatriate managers’ willingness to transfer knowledge is contingent on their LMX with their supervisor and embeddedness within the firm. The authors found that good PM is the facilitator.

Originality/value

The critical contribution of the paper is exposing apparent weaknesses in current inpatriate PM practices in contributing to the MNCs' global knowledge flows, and ultimately, firm performance. This study's findings add to the awareness of how MNC knowledge flows transpire and emphasize the importance of rigorous PM practices for MNC knowledge transfer.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 9 no. 4
Type: Research Article
ISSN: 2049-8799

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Article
Publication date: 21 October 2013

Jane Maley

The purpose of this paper is to examine one aspect of the implementation of the performance appraisal with a focus on its operation in an economic downturn and particularly a…

2924

Abstract

Purpose

The purpose of this paper is to examine one aspect of the implementation of the performance appraisal with a focus on its operation in an economic downturn and particularly a global economic crisis.

Design/methodology/approach

It identifies the stated purposes of the performance appraisal in multinational corporations (MNCs) and explores the unstated purposes of the performance appraisal, which emerge during performance evaluation and feedback stages. The paper then investigates the different expectations employees and managers have of the performance appraisal and finally examines the changes to these expectations in an economic downturn.

Findings

The principal conclusion that can be drawn from this analysis is that there is a weakness in the design and substance of the performance appraisal research. The international appraisal is not exclusively conditioned by culture but also by the numerous contextual-organizational, institutional and economic factors found in the typical MNC.

Practical implications

It is suggested that possible strategies could include careful implementation of performance appraisal with attention to both the cultural and contextual environment. It is argued that by addressing both cultural and contextual variables the appraisal will be effective in helping achieve not only the MNC's strategic goals in a time of global economic crisis, but also recovery and survival following economic crisis.

Originality/value

This paper adds to the body of knowledge of international human resource management research by illuminating the consequences of an uncertain economic environment on performance management across borders and also paves the way for future research in this important area of management research.

Details

Journal of Management Development, vol. 32 no. 10
Type: Research Article
ISSN: 0262-1711

Keywords

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Article
Publication date: 12 October 2020

Marina Dabic, Jane Maley and Ivan Novak

The rise of the global economy has been an essential element in the international business (IB) agenda since the 1980s, and the topic of globalisation has not failed to captivate…

5148

Abstract

Purpose

The rise of the global economy has been an essential element in the international business (IB) agenda since the 1980s, and the topic of globalisation has not failed to captivate the attention of IB researchers and practitioners alike. Globalisation has impacted on such diverse issues as trade relations, geopolitical boundaries, social class, human rights, environmental commitments, religion, ethnicity, sovereignty and conservation of culture. The purpose of this paper is to provide an analysis of the current state of IB research on the topic of globalisation and to guide researchers who are new to IB research as to which journals and authors to consult when studying this phenomenon.

Design/methodology/approach

The paper presents a bibliometric analysis using the Web of Science database. A multiple correspondence analysis provides a map of keywords and authors, as well as a framework to track the globalisation literature over the 26-year period, 1993–2018.

Findings

The findings identify several fundamental themes and significant gaps in the extant literature; the most alarming gap centres around the effect of globalisation on social issues and, consequently, the rise of the anti-globalisation crusaders.

Research limitations/implications

The literature review produced 529 articles listed only in the Web of Science Core Collection in the period 1993–2018.

Practical implications

A distinctive contribution of this study is that it investigates the intersection between globalisation and IB. This paper seeks to expose the intellectual structure of globalisation research, identify existing and emerging themes of globalisation research and discuss future research streams.

Social implications

The findings show the rise of the globalisation sceptic and reveal the mounting concerns regarding the unequal benefits of globalisation.

Originality/value

There are two key benefits of this review. First, the theory extends by identifying a swing from an alignment with the transformationalist theory to sceptical theory. Second, the review has the potential to guide scholars on precisely what needs to be explored in IB globalisation research.

Details

critical perspectives on international business, vol. 17 no. 3
Type: Research Article
ISSN: 1742-2043

Keywords

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Article
Publication date: 28 January 2014

Jane Maley and Robin Kramer

– The aim of this paper is to examine the practice of performance management in a cross-border context in times of global uncertainty.

2098

Abstract

Purpose

The aim of this paper is to examine the practice of performance management in a cross-border context in times of global uncertainty.

Design/methodology/approach

This is a conceptual paper.

Findings

The findings expose global uncertainty to be wielding a significant influence on performance management.

Practical implications

A practical framework is developed using real options theory. This approach offers suggestions for multinational corporations to increase the effectiveness of their performance management while at the same time focusing on profit-maximisation.

Originality/value

This paper enhances international management research by recognizing that real options theory can effectively be applied to improve the effectiveness of performance management in global uncertainty.

Details

Personnel Review, vol. 43 no. 1
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 1 September 2014

Jane Maley

The performance management process has typically focussed on the achievement of short-term financial goals and ignored longer-term broader goals such human, social and…

2319

Abstract

Purpose

The performance management process has typically focussed on the achievement of short-term financial goals and ignored longer-term broader goals such human, social and environmental goals. In an attempt to overcome this limitation, the purpose of this paper is to explore the benefits of a broader approach to performance management that offers a balance of organizational financial goals with positive human and social outcomes. Specifically, the paper reviews the adoption of a sustainable human resources (HR) approach to performance management.

Design/methodology/approach

This conceptual study considers the effect of the firm ' s short-term financial focus on the multinational corporation ' s (MNC ' s) performance management process.

Findings

The study finds a performance management process with a short-term financial ultimately ignores the developmental needs of the employee.

Research limitations/implications

In future studies that include empirical data and in particular longitudinal data should be considered so as to examine changes to employee performance management behaviors due to the implementation of a sustainable approach to performance management.

Social implications

The study shows that the adoption of a sustainable HR approach to performance management incorporates a balance of organizational financial goals with positive human and social outcome, both of which are necessary to achieve and sustain superior long-term organizational performance.

Originality/value

The study suggests that when a MNC uses a sustainable HR approach, the performance management process is highly likely to make a stronger contribution to MNC effectiveness. The outcome is a balance between organizational financial outcomes and provision for employees. Performance managing people in organizations in a sustainable way, could prove to be strong source of competitive advantage. Hence, this study makes a central contribution to HR scholarship.

Details

Asia-Pacific Journal of Business Administration, vol. 6 no. 3
Type: Research Article
ISSN: 1757-4323

Keywords

Available. Content available
Article
Publication date: 6 February 2017

317

Abstract

Details

Personnel Review, vol. 46 no. 1
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 1 September 1941

SEPTEMBER was free from large‐scale visits of bombers, and the arrangements the Associations made for meetings were realized. The Library Association, challenging the criticism…

27

Abstract

SEPTEMBER was free from large‐scale visits of bombers, and the arrangements the Associations made for meetings were realized. The Library Association, challenging the criticism that it was making no programme for the peace, requested its branches to produce ideas. Thus, those who made the criticism were asked to define their terms, as it were. The first outcome was a joint meeting of the London and Home Counties Branch and the A.A.L. which was held at the delightful new St. Marylebone Library on September 24th. Another joint meeting in London was that at the Institution of Electrical Engineers on September 26th, when the British Society of International Bibliography and A.S.L.I.B. actually met in quite substantial numbers to discuss the indexing and listing of periodicals. These activities are expressions of confidence in the future by librarians and those concerned with libraries. If the immediate results are not dramatic they keep us in good heart, and we hope will lead to other meetings.

Details

New Library World, vol. 44 no. 3
Type: Research Article
ISSN: 0307-4803

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