Strategy, competitive analysis, remittance industry.
Abstract
Subject area
Strategy, competitive analysis, remittance industry.
Study level/applicability
Undergraduate and postgraduate business and management.
Case overview
This case study examines the money transfer and foreign exchange industry in the Middle East context particularly United Arab Emirates. It focuses on the strategy making process. Possible business level strategies different firms can employ will be a consideration in the process of strategy making. Also, the stakeholder perspectives in the strategy making process are also dealt with. The characteristic required for cost leadership, differentiation, and focus needs to be matched with the context to arrive at an optimal strategy. The importance of arriving at a strategy to avoid being stuck in the middle during a period of financial crisis is one of the key areas of discussion.
Expected learning outcomes
This case can be used to teach: the stakeholder perspective, business level strategy, cost leadership, differentiation, remittance industry, foreign exchange business, and strategy process.
Supplementary materials
A teaching note is available on request.
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T.S. Nagabhushana and Janat Shah
This paper is based on a survey on manufacturing practices of Indian companies. The purpose was to get an insight into manufacturing priorities and action programmes. The study…
Abstract
This paper is based on a survey on manufacturing practices of Indian companies. The purpose was to get an insight into manufacturing priorities and action programmes. The study was also designed to capture the behaviour of manufacturing in the changing environment. Results indicate that manufacturing companies consider cost, quality and delivery as important objectives to be pursued, in that order, with lower priority for the flexibility – preference being for those aspects which can give immediate returns. Action programmes for achieving these objectives emphasise shop‐floor activities and also favour adapting softer options like worker training, periodic reviews etc. Companies seem to be reluctant to adopt approaches requiring either substantial investments or major organisation restructuring. Action programmes proposed by these companies for the future show no significant change when compared to the present, indicating no major shift in approach.
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Min Zhang, Kulwant S. Pawar, Janat Shah and Peeyush Mehta
Many pharmaceutical companies outsource their research and development and manufacturing operations to value chain partners. Effective evaluation of outsourcees' capabilities and…
Abstract
Purpose
Many pharmaceutical companies outsource their research and development and manufacturing operations to value chain partners. Effective evaluation of outsourcees' capabilities and relationship management are often central for outsourcers to secure sustainable competitive advantage. This study aims to investigate how to evaluate outsourcees and manage outsourcing relationships in the pharmaceutical industry based on the theory of dynamic capability (DC).
Design/methodology/approach
The investigation used an exploratory multiple case study approach. The data collection, spanning a period of 12 months, entailed a multinational pharmaceutical company (PharmCo) with its headquarters in Europe, and four contract research and manufacturing organizations from China and India.
Findings
The results show that PharmCo evaluates its outsourcing partners based on their dynamic capabilities, which include processes (project deliverables, communication, and accuracy of costs), positions (financial assets, number of scientists, spectrum of services, and geographical presence), and paths (past experiences). The findings indicate that a pharmaceutical company outsources to partners with high operational capabilities, whereas it builds fully integrated outsourcing relationships only with those that have high dynamic capabilities.
Practical implications
Findings from this study provide guidelines for practitioners in manufacturing industries to efficiently and effectively evaluate and manage outsourcees to deal with the challenges and risks associated with strategic outsourcing.
Originality/value
The paper contributes to the literature by providing empirical evidence on the role of DC in outsourcee evaluation and outsourcing relationship management in the pharmaceutical industry. Moreover, the paper illustrates how to conceptualize and measure the DC as a multi-dimensional construct. The analysis also indicates that partners' dynamic and operational capabilities play different roles in outsourcing relationship management.
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Roger Moser, Abhishek Raju and Gopalakrishnan Narayanamurthy
Business internationalization into emerging markets.
Abstract
Subject area
Business internationalization into emerging markets.
Study level/applicability
BA Level.
Case overview
On March 23, 2014, Yves, Patrick and Pascal were on their flight back from Udaipur, India, to Zurich, Switzerland thinking about all the experiences they had during the last 12 months and especially in the last three weeks when they visited India to do the feasibility study for their water shop concept. They still had many questions that were unanswered before leaving India. Do they have the sufficient Indian contextual knowledge and expertise to run a business? Are they considering all relevant aspects to successfully establish a water shop in rural India? Have they developed the conducive mindset? Are they ready to leave their comfort zone, friends and family behind to embark on an once-in-a-lifetime adventure? Do they have enough social capital to assist them in the process of setting up the water shop? Shortly before landing at Zurich airport, Yves knew that they now either had to become serious and really spend at least a year in India to turn their concept of a water shop into reality or stay back in Europe starting with their masters studies. The case offers a true story about three BSc students that decided to evaluate whether they could implement a business opportunity that they had identified during a “Doing Business in India” course at their university and subsequently developed into a serious business case. Based on this situation, the case study offers the opportunity for students to better understand what it takes to create the right mindset (i.e. “Triple I” mindset) before actually implementing a market entry or expansion project in India.
Expected learning outcomes
The case focuses on teaching the “Triple I” mindset to discuss the prerequisites of a successful market entry or expansion in India: investment mindset, intercultural mindset and infrastructure mindset The case study also highlights the importance of networks and networking locally (i.e. building social capital) as a prerequisite for a successful market entry or expansion. This approach including the “Triple I” mindset, the role of social capital as well as the actual market entry or expansion project is summarized in a metaphor that we call the “Archimedes’ Screw of Internationalization”. The case study proposes to work on the following five assignment questions to drive the intended learning objectives by discussing the different prerequisites of a successful market entry or expansion in India.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Subject code
CSS: 5: International business.
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Ranit Sinha, Sidhartha S. Padhi and Amol S. Dhaigude
The case depicts an opportunity for undergraduate and postgraduate students to be exposed to the basic digitization of supply chain management, technology adoption, change…
Abstract
Learning outcomes
The case depicts an opportunity for undergraduate and postgraduate students to be exposed to the basic digitization of supply chain management, technology adoption, change management and cost-benefit analysis concepts. The study aims to encourage them to use the data given in the case and exhibits to compare and contrast physical and digital supply chains (SC); design the digitized version of the traditional SC; examine the nitty-gritty of technology adoption in the SC context; develop the change management plans for the successful adoption and implementation of SC digitization; design the risk register and Explore the business process management; and conduct the return on investment analysis.
Case overview/synopsis
Amber Yen, Chief Operating Officer Apparel Sourcing at Ransys Partners Ltd (RSL), was presented with the task of reducing physical sample production cost and time without impeding order pipeline. RSL was experiencing significant capacity constrain during the COVID-19 crisis, failing to deliver physical samples to international brands. To win large export orders, RSL had to adopt a new innovative way to reduce the sample approval process while meeting customer requirements. Ms Yen wanted to convert the entire sample approval process into a digital mode. She was facing multiple challenges related to the design, implementation and adoption of the digital sample approval process to coordinate the entire SC. She had limited time and was grappling with other impending constraints such as increasing cost, intense competition, demanding customers, shortage of labor due to COVID-19, reducing the bottom line. It was her time to test the idiom “necessity is the mother of innovation”.
Complexity academic level
The target audience for this case is management or business school students. This case can be used to teach digitization of SC, operations management, organization behavior, digitization of enterprises, IT for business, new service development, supplier management technology adoption, and change management in management or business schools.
Supplementary material
Teaching notes are available for educators only.
Subject code
CSS 9: Operations and Logistics.
Details
Keywords
Sirish Kumar Gouda, Prakash Awasthy, Krishnan T.S. and Sreedevi R.
The purpose of this paper is to identify various dimensions of green quality. It integrates the existing carbon footprinting technique with the eight dimensions of quality…
Abstract
Purpose
The purpose of this paper is to identify various dimensions of green quality. It integrates the existing carbon footprinting technique with the eight dimensions of quality proposed by Garvin (1984, 1987). Apart from extending these concepts, it also proposes two new dimensions – traceability and standardization which are not explicitly considered by the above two.
Design/methodology/approach
Conceptual theory building is used to develop a framework consisting of three interrelated propositions which explain the underlying dimensions of green quality and provide a better understanding of the same.
Findings
Similar to the eight dimensions of quality proposed by Garvin, the authors propose various dimensions of green quality and develop three propositions around these dimensions. This conceptual framework is developed by integrating the works of traditional quality (specifically Garvin’s eight dimensions), emergent literature on green products and their attributes, carbon footprinting from environmental economics discipline by summarizing their common elements and contrasting their differences.
Originality/value
This research is one of the first studies that explore the dimensions of green quality of a product. Apart from discovering and exploring inherent greenness in Garvin’s eight dimensions of quality, the authors also discuss about two new dimensions – traceability and standardization.
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Milad Soltani, Alexios Kythreotis and Arash Roshanpoor
The emergence of machine learning has opened a new way for researchers. It allows them to supplement the traditional manual methods for conducting a literature review and turning…
Abstract
Purpose
The emergence of machine learning has opened a new way for researchers. It allows them to supplement the traditional manual methods for conducting a literature review and turning it into smart literature. This study aims to present a framework for incorporating machine learning into financial statement fraud (FSF) literature analysis. This framework facilitates the analysis of a large amount of literature to show the trend of the field and identify the most productive authors, journals and potential areas for future research.
Design/methodology/approach
In this study, a framework was introduced that merges bibliometric analysis techniques such as word frequency, co-word analysis and coauthorship analysis with the Latent Dirichlet Allocation topic modeling approach. This framework was used to uncover subtopics from 20 years of financial fraud research articles. Furthermore, the hierarchical clustering method was used on selected subtopics to demonstrate the primary contexts in the literature on FSF.
Findings
This study has contributed to the literature in two ways. First, this study has determined the top journals, articles, countries and keywords based on various bibliometric metrics. Second, using topic modeling and then hierarchy clustering, this study demonstrates the four primary contexts in FSF detection.
Research limitations/implications
In this study, the authors tried to comprehensively view the studies related to financial fraud conducted over two decades. However, this research has limitations that can be an opportunity for future researchers. The first limitation is due to language bias. This study has focused on English language articles, so it is suggested that other researchers consider other languages as well. The second limitation is caused by citation bias. In this study, the authors tried to show the top articles based on the citation criteria. However, judging based on citation alone can be misleading. Therefore, this study suggests that the researchers consider other measures to check the citation quality and assess the studies’ precision by applying meta-analysis.
Originality/value
Despite the popularity of bibliometric analysis and topic modeling, there have been limited efforts to use machine learning for literature review. This novel approach of using hierarchical clustering on topic modeling results enable us to uncover four primary contexts. Furthermore, this method allowed us to show the keywords of each context and highlight significant articles within each context.