Wangoo Lee, Jan Dul and Zsofia Toth
Necessary conditions represent the factors that cannot be compensated but must be present to aim the desired outcome; if a necessary condition is absent, the outcome will not…
Abstract
Necessary conditions represent the factors that cannot be compensated but must be present to aim the desired outcome; if a necessary condition is absent, the outcome will not exist. This logic of necessity causality differs from the conventional logic that has been evaluated by the methods drawing the lines “through the middle of the data” (e.g., regression and SEM). The authors argue that the empirical investigation of necessity causality has been largely ignored in hospitality and tourism literature although the notion of necessary causes for achieving certain outcomes is widespread throughout the studies. Thus, the authors introduce “necessary condition analysis” (NCA) as a suitable analytical method to identify necessary conditions in hospitality and tourism research. This chapter provides details on the underlying logic, key advantages, and an illustrative example of NCA. The chapter concludes by offering a few recommendations for future NCA applications in hospitality and tourism research.
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Jan Dul, Tony Hak, Gary Goertz and Chris Voss
The purpose of this paper is to show that necessary condition hypotheses are important in operations management (OM), and to present a consistent methodology for building and…
Abstract
Purpose
The purpose of this paper is to show that necessary condition hypotheses are important in operations management (OM), and to present a consistent methodology for building and testing them. Necessary condition hypotheses (“X is necessary for Y”) express conditions that must be present in order to have a desired outcome (e.g. “success”), and to prevent guaranteed failure. These hypotheses differ fundamentally from the common co‐variational hypotheses (“more X results in more Y”) and require another methodology for building and testing them.
Design/methodology/approach
The paper reviews OM literature for versions of necessary condition hypotheses and combines previous theoretical and methodological work into a comprehensive and consistent methodology for building and testing such hypotheses.
Findings
Necessary condition statements are common in OM, but current formulations are not precise, and methods used for building and testing them are not always adequate. The paper outlines the methodology of necessary condition analysis consisting of two stepwise methodological approaches, one for building and one for testing necessary conditions.
Originality/value
Because necessary condition statements are common in OM, using methodologies that can build and test such hypotheses contributes to the advancement of OM research and theory.
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W. Patrick Neumann and Jan Dul
The purpose of this paper is to examine the claim that the application of human factors (HF) knowledge can improve both human well‐being and operations system (OS) performance.
Abstract
Purpose
The purpose of this paper is to examine the claim that the application of human factors (HF) knowledge can improve both human well‐being and operations system (OS) performance.
Design/methodology/approach
A systematic review was conducted using a general and two specialist databases to identify empirical studies addressing both human and OS effects in examining manufacturing OS design aspects.
Findings
A total of 45 empirical studies were found, addressing both the human and system effects of OS (re)design. Of those studies providing clear directional effects, 95 percent showed a convergence between human effects and system effects (+, + or −,−), 5 percent showed a divergence of human and system effects (+,− or −,+). System effects included quality, productivity, implementation performance of new technologies, and also more “intangible” effects in terms of improved communication and co‐operation. Human effects included employee health, attitudes, physical workload, and “quality of working life”.
Research limitations/implications
Future research should attend to both human and system outcomes in trying to determine optimal configurations for OSs as this appears to be a complex relationship with potential long‐term impact on operational performance.
Practical implications
The application of HF in OS design can support improvement in both employee well‐being and system performance in a number of manufacturing domains.
Originality/value
The paper outlines and documents a research and practice gap between the fields of HF and operations management research that has not been previously discussed in the management literature. This gap may be inhibiting the design of OSs with superior long‐term performance.
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Tony Hak, Ferdinand Jaspers and Jan Dul
In organizational research the object of study is often a process, that is, a complex of events and activities that unfolds over time. In this chapter we focus on temporally…
Abstract
In organizational research the object of study is often a process, that is, a complex of events and activities that unfolds over time. In this chapter we focus on temporally ordered configurations, which can be defined as those configurations in which conditions occur in a specific temporal order. We illustrate the aims, characteristics, and limitations of several approaches that have been proposed as tools for the analysis of temporal order. Our illustration involves an analysis of the “gestation activities” of nascent entrepreneurs, that is, persons involved in the creation of a new firm. We aim to identify temporal sequences of gestation activities that generate or allow a successful outcome of the gestation process, while an occurrence of the same activities in another temporal order will not generate or allow that outcome. First we discuss Event Structure Analysis and Optimal Matching and conclude that these approaches cannot provide the kind of analysis that we are aiming at in this chapter. Then we discuss Temporal Qualitative Comparative Analysis, for which our analysis points to technical limitations that constrain its application. We then present and discuss an alternative approach, Temporal Necessary Condition Analysis.
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Dr Sumedha Dutta, Asha Thomas, Atul Shiva, Armando Papa and Maria Teresa Cuomo
Given the workplace’s reinvention to accommodate the global pandemic’s novel conditions, knowledge hiding (KH) behaviour in knowledge-intensive organisations must be examined from…
Abstract
Purpose
Given the workplace’s reinvention to accommodate the global pandemic’s novel conditions, knowledge hiding (KH) behaviour in knowledge-intensive organisations must be examined from a fresh perspective. In this context, the relationship between workplace ostracism (WO) as KH’s antecedent and quiet quitting (QQ) as its consequence is undertaken via the mediating role of KH behaviour among knowledge workers (KWs).
Design/methodology/approach
Through stratified sampling, data from 649 KWs is obtained to test the model. Partial least squares structural equation modelling (PLS-SEM) using SMART-PLS 4.0. software establishes a significant influence of WO on KH and QQ. KH significantly mediates the relationship between WO and QQ, highlighting its critical intermediary role PLSPredict evaluates the model’s predictiveness. WO and KH’s effects on QQ are examined using necessity logic by collectively applying PLS-SEM and necessary condition analysis (NCA).
Findings
The model wherein WO plays a significant role in increasing KH and QQ, with KH as a partial mediator in the relationship, has high predictive relevance. Moreover, NCA confirms WO as the key predictor variable that provides variance in QQ, followed by KH. The Importance-performance map analysis technique supports the study’s managerial implications.
Originality/value
This study enriches QQ’s emerging literature by empirically identifying its antecedents-WO and KH. Methodologically, this paper gives a model for using PLS-SEM and NCA together in relation to QQ by identifying WO as its necessary condition. Evidence of selected constructs’ interrelationships may help organisations draft leadership programmes to curtail KH and QQ behaviour.
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Telge Kavindya Apsarani Peiris, Dulakith Jasingha and Mananage Shanika Hansini Rathnasiri
This study investigates the influence of consumption values on green Fast-Moving Consumer Goods (FMCG) purchase behaviour in the context of green household cleaning products in…
Abstract
Purpose
This study investigates the influence of consumption values on green Fast-Moving Consumer Goods (FMCG) purchase behaviour in the context of green household cleaning products in the Western Province of Sri Lanka.
Design/methodology/approach
We used the survey strategy and 326 effective responses as the sample of this study.
Findings
Our findings reveal that specific consumption values, specifically functional, conditional and epistemic values, significantly impact green FMCG purchase behavior towards green household cleaning products. However, social and emotional values did not substantially influence this behavior.
Practical implications
The results of our study suggest practical implications for green FMCG marketers aiming to boost consumer adoption of green household cleaning products in Sri Lanka. To achieve this, marketers should focus on enhancing consumer value perceptions and strategically emphasize the consumption values consumers prioritize. Green FMCG marketers have a competitive advantage in the Sri Lankan market by doing so.
Originality/value
This research addresses a notable gap in the literature concerning green FMCG purchase behavior related to green household cleaning products within international and local contexts. Furthermore, this study distinguishes itself by adopting the Theory of Consumption Values as its foundational theory, offering fresh insights compared to previous research employing alternate theories, such as the Theory of Planned Behavior and the Theory of Reasoned Action, to examine similar phenomena.