James S. Keebler and Richard E. Plank
The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA.
Abstract
Purpose
The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA.
Design/methodology/approach
A triangulation approach is used, including, a Delphi study involving more than 100 practitioners, academics, and consultants identified as logistics experts; personal interviews conducted with 55 executives of 20 firms identified by the Delphi study; and a questionnaire mailed to supply chain and logistics executives at over 3,300 firms in 25 industries.
Findings
Most US firms do not comprehensively measure logistics performance. The focus continues to be on performance within the organization and not on performance between and across firms.
Research limitations/implications
Self‐report surveys completed by a single respondent from each firm introduce subjectivity and bias to the study. The sample frame of organizations may not represent the universe of US companies, nor can findings be generalized to other countries.
Practical implications
There are great opportunities for logistics cost reduction and performance improvement within firms and across the supply chain. Firms can and should collaborate with their trading partners to implement appropriate measures of logistics and supply chain performance.
Originality/value
This paper provides a benchmark for organizations assessing the quality of their logistics performance measurement practices and helps identify opportunities for significant improvement.
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Seong‐Jong Joo, James S. Keebler and Sue Hanks
The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and…
Abstract
Purpose
The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and internal benchmarking.
Design/methodology/approach
Data envelopment analysis (DEA) is used for measuring the performance of a branch of a 3PL company for 36 months using internal data.
Findings
Despite increasing revenues, the branch suffers diminishing efficiencies in recent months. Indirect expenses are identified as a major source of inefficiency.
Research limitations/implications
The 3PL company has over 600 branches. However, due to the availability of data and the regulation on information disclosure for publicly traded companies, this study includes information on only one branch.
Originality/value
The contributions of this study include demonstrating a novel framework for internal benchmarking with longitudinal data, providing actionable managerial insights, and the use of internal data, which is not accessible to the general public.
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François Fulconis and Gilles Paché
The majority of studies on supply chain management (SCM) emphasize the importance of cooperative relationships for improving the integration of business processes into a supply…
Abstract
The majority of studies on supply chain management (SCM) emphasize the importance of cooperative relationships for improving the integration of business processes into a supply chain. It seems accepted that SCM will be a source of competitive advantage if, and only if, firms that participate in it formalize a strategic partnership between each other beforehand. This article questions whether this really is the case, given that the corporate cultures currently in place are largely founded on a tradition of adversarial relationships, the creation of large groups and the development of vertical concentrations. SCM could, in contrast, in such a case be the catalyst for powerful future strategic partnerships that could gently break arm’s‐length competition.
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Paul C. van Fenema, Bianca Keers and Henk Zijm
Sharing services increasingly extends beyond intraorganizational concentration of service delivery. Organizations have started to promote cooperation across their boundaries to…
Abstract
Purpose
Sharing services increasingly extends beyond intraorganizational concentration of service delivery. Organizations have started to promote cooperation across their boundaries to deal with strategic tensions in their value ecosystem, moving beyond traditional outsourcing. This chapter addresses two research questions geared to the challenge of interorganizational shared services (ISS): why would organizations want to get and remain involved in ISS? And: what are the implications of ISS for (inter)organizational value creation?
Design/methodology/approach
The conceptual chapter reviews literature pertaining to ISS from public, commercial, and nongovernmental sectors. ISS is understood as a multistakeholder organizational innovation. In order to analyze ISS and conduct empirical research, we developed a taxonomy and research framework.
Findings
The chapter shows how ISS can be positioned in value chains, distinguishing vertical, horizontal, and hybrid ISS. It outlines ISS implications for developing business models, structures, and relationships. Success factors and barriers are presented that epitomize the dynamic interplay of organizational autonomy and interorganizational dependence.
Research limitations/implications
The research framework offers conceptual ideas for theoretical and empirical work. Researchers involved in ISS studies may adopt strategic, strategic innovation, and organizational innovation perspectives.
Practical implications
ISS phases are distinguished to focus innovation management — initiation, enactment, and evaluation. Furthermore, insights are provided into processes and interventions aimed at making ISS a success for participating organizations.
Originality/value
Cross-sectoral perspective on ISS; taxonomy of ISS; research framework built on organization and strategic management literature.
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James H. Foggin, John T. Mentzer and Carol L. Monroe
How can a third‐party logistics (3PL) provider decide whether or not there is a viable opportunity to serve the needs and desires of potential clients? To answer this question, a…
Abstract
How can a third‐party logistics (3PL) provider decide whether or not there is a viable opportunity to serve the needs and desires of potential clients? To answer this question, a tool is needed that can help determine if there are problems, inefficiencies, or needed improvements in a client's, or a potential client's, supply chain that the 3PL can effectively address. Most diagnostic tools currently in use in supply chain analysis are large, quantitative, and time‐consuming. This paper describes a qualitative diagnostic tool designed for more rapid analysis. The research and managerial implications of this tool are also discussed.
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This special “Anbar Abstracts” issue of the Journal of Business & Industrial Marketing is split into seven sections covering abstracts under the following headings: Marketing…
Abstract
This special “Anbar Abstracts” issue of the Journal of Business & Industrial Marketing is split into seven sections covering abstracts under the following headings: Marketing strategy; Customer service; Promotion; Product management; Marketing research.
Peter V. Buca and James Brausen
The electric vehicle has been viewed as a technological solution to the dual plagues of dwindling fossil fuel supplies and pollutant emissions from gasoline powered vehicles…
Abstract
The electric vehicle has been viewed as a technological solution to the dual plagues of dwindling fossil fuel supplies and pollutant emissions from gasoline powered vehicles. Futurists see a world where most personal transportation is electrically powered with energy supplied by tomorrow's power plants. In that future world, automobile power sources — representing millions of uncontrollable sources of pollution and energy waste — are consolidated into fewer, manageable, generators in fixed locations. With fixed and relatively few sources of pollution, resources can be better focused to provide clean, inexpensive energy for transportation. Many people share this vision of the future but few have been able to see how it can be brought into existence. Initial attempts have focused on legislation to stimulate the development of this market. As with any new technology, the electric vehicle field has developed its own terminology. For purposes of clarity throughout mis paper please bear in mind the following definitions.
Temidayo Oluwasola Osunsanmi, Clinton Ohis Aigbavboa, Wellington Didibhuku Thwala and Ayodeji Emmanuel Oke
The idea of implementing supply chain management (SCM) principles for the construction industry was embraced by construction stakeholders to enhance the sector's performance. The…
Abstract
The idea of implementing supply chain management (SCM) principles for the construction industry was embraced by construction stakeholders to enhance the sector's performance. The analysis from the literature revealed that the implementation of SCM in the construction industry enhances the industry's value in terms of cost-saving, time savings, material management, risk management and others. The construction supply chain (CSC) can be managed using the pull or push system. This chapter also discusses the origin and proliferation of SCM into the construction industry. The chapter revealed that the concept of SCM has passed through five different eras: the creation era, the use of ERP, globalisation stage, specialisation stage and electronic stage. The findings from the literature revealed that we are presently in the fourth industrial revolution (4IR) era. At this stage, the SCM witnesses the adoption of technologies and principles driven by the 4IR. This chapter also revealed that the practice of SCM in the construction industry is centred around integration, collaboration, communication and the structure of the supply chain (SC). The forms and challenges hindering the adoption of these practices were also discussed extensively in this chapter.
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Purpose: This study examines the integration of smart agriculture and supply chain management systems within Turkey’s agricultural sector under Industry 5.0.Need for the study…
Abstract
Purpose: This study examines the integration of smart agriculture and supply chain management systems within Turkey’s agricultural sector under Industry 5.0.
Need for the study: With global challenges like the COVID-19 pandemic and climate change, ensuring safe food production and accessibility is critical. However, there is a gap in understanding the readiness and awareness of Industry 5.0 technologies in agriculture and logistics. This study aims to fill this gap by investigating the adoption and implications of smart agriculture and logistics in Turkey.
Methodology: Drawing on secondary data from regulators, farmers, and supply chain experts, this study employs coding methods, particularly theoretical coding, to develop a framework for assessing the sector’s readiness for smart technologies and Industry 5.0 awareness.
Findings: This study reveals insights into the adoption and impacts of smart agriculture and supply chain systems in Turkey. It identifies factors shaping institutional logics within the sector and explores how Industry 5.0 technologies influence these logics. Additionally, it offers theoretical insights into Turkey’s agricultural future in the Industry 5.0 era.
Practical implications: Practically, this study informs policymakers, regulators, farmers, and supply chain stakeholders about Industry 5.0 technology readiness and awareness in Turkey’s agricultural sector. It guides strategies for smart technology adoption, improving productivity, food safety, accessibility, and sustainability. Furthermore, it contributes to institutional logics literature, shedding light on the independent logics driving organizational settings in smart agriculture and supply chain management.
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Paul Hong, Soon W. Hong, James Jungbae Roh and Kihyun Park
The purpose of this study is to review a major section of the literature on benchmarking practices in order to achieve better perspectives for emerging benchmarking research…
Abstract
Purpose
The purpose of this study is to review a major section of the literature on benchmarking practices in order to achieve better perspectives for emerging benchmarking research streams.
Design/methodology/approach
The paper examines the benchmarking literature and presents a framework that suggests evolving patterns of firms' benchmarking practices. This paper examines the studies published in Benchmarking: An International Journal and other articles related to benchmarking practices in major Strategic Management, OM/SCM, and Technology Management journals from 2001 to 2010.
Findings
Benchmarking remains an important strategic tool of business in turbulent times. Five research dimensions for benchmarking are discussed in terms of the following: strategy‐based benchmarking; operational effectiveness‐based benchmarking; technical efficiency‐based benchmarking; and micro‐macro integrative benchmarking. For sustainable competitive advantage, benchmarking goes beyond the operational level and moves into a wide range of value chain, strategic, operational, and project levels.
Research limitations/implications
The study contributes to the benchmarking literature by identifying key areas of benchmarking. It reflects a qualitative orientation, but future research may achieve a more systematic and quantitative analysis of the benchmarking literature.
Originality/value
This review paper is unique in that it examines the benchmarking literature and summarizes the results in order to gain a proper understanding of benchmarking and provide perspectives for future research.