Anne Ellerup Nielsen and Hanne Nørreklit
The purpose of this paper is to analyse the construction of discourses in current popular management models described in the field of management coaching in order to examine the…
Abstract
Purpose
The purpose of this paper is to analyse the construction of discourses in current popular management models described in the field of management coaching in order to examine the disciplining forms and the type of authority appeal drawn upon in these models.
Design/methodology/approach
The authors apply a discourse analysis to two selected works on management coaching in order to investigate the rhetorical articulation of the coaching concept in terms of established discourses of management.
Findings
It seems that the analysed works draw on both a rationalistic and a spiritual paradigm of disciplining. Self‐realisation is mainly a superficial change. The discourse pattern thus fits into a wider social postmodern context in which social order seems to be constituted through a blending of rational and spiritual discourse order.
Practical implications
The analysis provides insight into the extent to which management coaching practices are likely to facilitate intrinsic employee involvement and hence organisational innovation and learning.
Originality/value
Since there are only sparse studies of discourse analysis within management coaching, the study provides new insight into how a rather new emerging management technique constructs and disciplines the employee's project of self‐realisation.
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Howard Forman and James M. Hunt
The purpose of this article is to assess managers' evaluation of risk associated with applicable uncontrollable forces when developing pricing strategies.
Abstract
Purpose
The purpose of this article is to assess managers' evaluation of risk associated with applicable uncontrollable forces when developing pricing strategies.
Design/methodology/approach
The present study is based on attribution theory. An experiment using more than 100 business managers was conducted to assess the perceived risk of uncontrollable environmental factors.
Findings
The findings suggest that when uncontrollable environmental factors dominate pricing managers tend to select pricing strategies with external orientations to deflect risk away from themselves personally.
Research limitations/implications
This research is limited to pricing strategies and not a broader selection of marketing strategies. The present research provides greater insight as to why managers make certain strategic pricing decisions.
Practical implications
This paper suggests management should frame decision‐making contexts so that minimizing personal exposure is consistent with corporate goals and objectives.
Originality/value
This paper is an extension of previous research examining the managers' perception of risk. In particular, this paper focuses on how managers examine/evaluate risk and how that impacts their decision‐making process when selecting pricing strategies.
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James M. Hunt and Rajan Chandran
In assessing international marketing endeavours, it is essential tounderstand customer services as a function of the logistics structuresof global organisations. Users form…
Abstract
In assessing international marketing endeavours, it is essential to understand customer services as a function of the logistics structures of global organisations. Users form idiosyncratic perceptions of service, and these ultimately influence the survival of the organisation‐customer relationship. The process by which users form impressions of an organisation′s services and its apparent service deficits must be understood. Perceptions of service can vary on a global basis. An attempt is made to develop a framework that accounts for such variation as well as provide general guidance regarding user perceptions and misperceptions of customer service.
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James M. Hunt and Howard Forman
The purpose of this research paper is to examine the role corporate and individual risk (from the point of view of the pricing manager) plays in developing pricing strategies.
Abstract
Purpose
The purpose of this research paper is to examine the role corporate and individual risk (from the point of view of the pricing manager) plays in developing pricing strategies.
Design/methodology/approach
Managerial professionals in two graduate business programs were used to assess riskiness associated with pricing strategies. Grounded in attribution theory, t‐tests were used to compare the different types of risk associated with the various pricing strategies.
Findings
The findings suggest that pricing managers will view risk from different perspectives (i.e. corporate and individual) and that this “point of view” should have an impact on the pricing strategies selected.
Research limitations/implications
Research limitations include the use of graduate students in lieu of actual pricing managers. However, this research is a first step in examining the different perspectives of risk that may be taken by managers.
Practical implications
Pricing managers and organizations alike should be made aware of how a point‐of‐view perspective regarding risk can have a significant impact on selecting pricing strategies. The results of the study could provide guidance for corporations so that they can make sure pricing managers have the “correct” point of view regarding the riskiness of pricing strategies.
Originality/value
The research is the first to identify and examine the different risk perspectives. This provides value for academic research because it is the first in the area of risk regarding the different perspectives.
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Lijun (Gillian) Lei, Yutao Li and Yan Luo
The emergence of social media as a corporate disclosure channel has caused significant changes in the production and dissemination of corporate information. This review identifies…
Abstract
The emergence of social media as a corporate disclosure channel has caused significant changes in the production and dissemination of corporate information. This review identifies important themes in recent research on the impact of social media on the corporate information environment and provides suggestions for further explorations of this new but fast-growing area of research. Specifically, we first review the evolution of Internet-based corporate disclosure and related regulations, and then focus on three recent streams of research: 1) companies’ use of social media; 2) information produced by non-corporate users and its impact on capital markets; and 3) the credibility of corporate information on social media platforms.
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The Principles of Scientific Management by Frederick W. Taylor began as the text of a fireside lecture and evolved into a classic work of the Scientific Management Era. Taylor…
Abstract
The Principles of Scientific Management by Frederick W. Taylor began as the text of a fireside lecture and evolved into a classic work of the Scientific Management Era. Taylor failed to convince his colleagues in the American Society of Mechanical Engineers to publish his “Principles” in the ASME Transactions, in spite of an extensive letter writing campaign directed toward the effort. He resorted to a “private printing” of the material that had been rejected by the ASME. Taylor personally distributed copies of the private printing to his friends in the Society before the publication of each of the forthcoming magazine articles and the “trade edition” of essentially the same material. Personal correspondence preserved in the Taylor Collection at Stevens Institute of Technology provides clues to the events of 1910‐1911, wherein Taylor labored over the manner of publication of his “Principles of Scientific Management.” This paper tracks the details of these events through the publication of the private printing. Articles in subsequent issues of Journal of Management History will track the publishing events following the private printing.
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Barrie O. Pettman and Richard Dobbins
This issue is a selected bibliography covering the subject of leadership.
Abstract
This issue is a selected bibliography covering the subject of leadership.
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The purpose of this paper is to provide a retrospection on the importance, origins and development of the research programs in the author’s career.
Abstract
Purpose
The purpose of this paper is to provide a retrospection on the importance, origins and development of the research programs in the author’s career.
Design/methodology/approach
The study uses an autobiographical approach.
Findings
Most of the articles, research monographs and books that constitute this research and publishing efforts can be categorized into seven distinct, but related, research programs: channels of distribution; marketing theory; marketing’s philosophy debates; macromarketing and ethics; relationship marketing; resource-advantage theory; and marketing management and strategy. The value system that has guided these research programs has been shaped by specific events that took place in the author’s formative years. This essay chronicles these events and the origins and development of the seven research programs.
Originality/value
Chronicling the importance, origins and development of the seven research programs will hopefully motivate and assist other scholars in developing their own research programs.