Larry Davis Browning, James J. Ziaja and Debra R. France
Reviews the Baldrige Award as a modern document and views CompuAddas a post‐modern organization. Traces the steps of CompuAdd′sapplication for the Baldrige Award and shows…
Abstract
Reviews the Baldrige Award as a modern document and views CompuAdd as a post‐modern organization. Traces the steps of CompuAdd′s application for the Baldrige Award and shows CompuAdd′s culture to be excellent local practices, that are different from the Baldrige Award criteria, and that, despite their local excellence, would be difficult to transfer to another setting.