Hristina Kostadinova Dzharova, Sudheer Gupta and Jai Ganesh
The case features WaterHealth International India (WHIN) – a subsidiary of WaterHealth International (WHI) Inc. WHIN was launched in 2006 with the vision to “be the leader in…
Abstract
Synopsis
The case features WaterHealth International India (WHIN) – a subsidiary of WaterHealth International (WHI) Inc. WHIN was launched in 2006 with the vision to “be the leader in providing scalable, safe, and affordable water solutions to underserved populations through an innovative business model.” The company incorporated a Build-Operate-Transfer model with decentralized production and distribution. Following a successful pilot project, WHIN installed its WaterHealth Centers in 175 sites throughout rural India by 2009, and attracted a $15 million investment from the International Finance Corporation to further expand its operations in India. Mr Vikas Shah, the Chief Operating Officer of the company, is faced with the issue of assessing scalability and sustainability of the company's business model. He needs to examine and evaluate the company's value proposition, resources and capabilities, and decide how to generate economic value while maintaining a focus on its social vision. The latter entails an ability to create shared value for stakeholders as an important contributor toward the company's sustainability. Additionally, Mr Shah is evaluating alternative public-private partnerships in terms of their suitability for the Indian context and viability to drive profitability.
Research methodology
The case uses primary and secondary data, i.e. interviews with company representatives, company reports, presentations, and consulting papers.
Relevant courses and levels
The case is written for graduate (and advanced undergraduate) students that enroll in classes with a focus on emerging markets, sustainability, innovation, and entrepreneurship. Examples are courses in Entrepreneurship and Innovation (especially those that include one or more sessions on the social dimensions) as well as those in Inclusive Growth and Sustainable Development.
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The technology impact on the various functions in retailing has been increasing. As the number of channels for a retailer increases, managing the dynamics of customer behaviour in…
Abstract
The technology impact on the various functions in retailing has been increasing. As the number of channels for a retailer increases, managing the dynamics of customer behaviour in the rapidly emerging multi‐channel environment becomes complex. Building and retaining a long‐term association with customers require that relationship management applications should be able to accommodate the various channels. Multi‐channel customers are the most valuable customers and hence multi‐channel integration would improve customer loyalty and retention. This paper considers the impact of Web services on multi‐channel integration, the customer decision‐making process and the implications of effectively managing buyer behaviour for competitive advantage. The role of Web services is explored with the help of a few customer purchase scenarios.
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Sudheer Gupta, Stefanie Beninger and Jai Ganesh
This paper aims to provide a detailed analysis of the key capabilities needed for social enterprises to succeed in the context of extreme poverty. Facilitating growth and…
Abstract
Purpose
This paper aims to provide a detailed analysis of the key capabilities needed for social enterprises to succeed in the context of extreme poverty. Facilitating growth and alleviating poverty in the world’s most impoverished regions requires introducing innovative solutions to achieve social impact while generating financial returns.
Design/methodology/approach
This paper studies two social enterprises operating in Africa. Semi-structured interviewers were conducted with co-founders of the organizations. The transcribed interviews were analyzed through an open coding process, iterated to overarching categories, and compared between the organizations using a grounded theory approach. Secondary archival data and respondent validation were used to triangulate these findings.
Findings
This paper proposes a model that highlights five key capabilities social enterprises need to tackle complex societal challenges while overcoming resource constraints and institutional voids. The processes followed to develop and deploy these capabilities are delineated, and the necessity of hybrid mechanisms that blend non-profit and private-sector approaches is shown as a key enabler for social enterprises to meet their dual objectives.
Research limitations/implications
This research is limited to two cases studies from two different industries in Africa. Future research would refine and extend the proposed model to increase generalizability.
Originality/value
This paper addresses a gap in the literature on understanding innovation and entrepreneurship in Africa, and it proposes a model for innovation derived from data. This paper also offers insights to the growing community of social entrepreneurs looking to develop sustainable solutions to societal challenges.
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Jai Manik, Amaresh Dalal and Ganesh Natarajan
The purpose of this paper is to numerically investigate the effect of various parameters such as density ratio, surface wettabilities and Weber number on the droplet dripping and…
Abstract
Purpose
The purpose of this paper is to numerically investigate the effect of various parameters such as density ratio, surface wettabilities and Weber number on the droplet dripping and detachment process.
Design/methodology/approach
By using algebraic volume of fluid method, the governing equations are solved using a collocated finite volume approach in two-dimensions.
Findings
The results indicate that, for small densities of droplet, it adheres to the surface except when the surface is hydrophobic, while an increase in Weber number or presence of an additional droplet in the vicinity led to detachment.
Originality/value
The paper explores various characteristics of a droplet when two competing forces, namely, gravity and surface tension, act simultaneously. The detachment is observed for a given initial droplet size, as it becomes denser in an uniform gravitational field. The effect of droplet affinity for two droplets is also presented using the simulations.
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Louise Holly, Shannon Thom, Mohamed Elzemety, Beatrice Murage, Kirsten Mathieson and Maria Isabel Iñigo Petralanda
This paper introduces a new set of equity and rights-based principles for health data governance (HDG) and makes the case for their adoption into global, regional and national…
Abstract
Purpose
This paper introduces a new set of equity and rights-based principles for health data governance (HDG) and makes the case for their adoption into global, regional and national policy and practice.
Design/methodology/approach
This paper discusses the need for a unified approach to HDG that maximises the value of data for whole populations. It describes the unique process employed to develop a set of HDG principles. The paper highlights lessons learned from the principle development process and proposes steps to incorporate them into data governance policies and practice.
Findings
More than 200 individuals from 130 organisations contributed to the development of the HDG principles, which are clustered around three interconnected objectives of protecting people, promoting health value and prioritising equity. The principles build on existing norms and guidelines by bringing a human rights and equity lens to HDG.
Practical implications
The principles offer a strong vision for HDG that reaps the public good benefits of health data whilst safeguarding individual rights. They can be used by governments and other actors as a guide for the equitable collection and use of health data. The inclusive model used to develop the principles can be replicated to strengthen future data governance approaches.
Originality/value
The article describes the first bottom-up effort to develop a set of principles for HDG.
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Organization studies in India has largely remained insular to the writings of Indian scholars in parent disciplines such as sociology. The lack of engagement with Indian…
Abstract
Purpose
Organization studies in India has largely remained insular to the writings of Indian scholars in parent disciplines such as sociology. The lack of engagement with Indian sociological works has promoted excessive dependence on Euro–American theory. It has further hindered the development of indigenous theories. This paper aims to argue that engagement with the writings of classical and contemporary Indian sociologists can resolve this issue.
Design/methodology/approach
The paper delineates the contribution of Indian sociologists to organizational or sociological institutionalism. It focuses specifically on the contribution of these scholars concerning two subtopics: conceptualization of institutions and fields, and the dynamics of institutional change.
Findings
The paper draws upon the work of Indian sociologists to develop a concept of ecological field. It further delves into the dynamic interplay between ideas and institutional change. More precisely, it draws attention to the role of actors and mechanisms that produce ideas.
Originality/value
Future studies can leverage the contribution of Indian scholars to explicate, elaborate and develop creative theories of organizational institutionalism. Such cumulative efforts can help in building an Indian tradition of organizational institutionalism.
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N. Muthukumar, K. Ganesh, Sanjay Mohapatra, K. Tamizhjyothi, R. M. Nachiappan and M. Bharati