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Increasing numbers of people internationally are volunteering their time and expertise to a wide range of public sector and not‐for‐profit organisations. This resource needs to be organised and managed effectively to realise the potential benefits. Surveys 1,226 male and female volunteer Special Constables and regular officers from five UK police forces. Reports their motivations, experiences, preferences, deployment, training, relationships with full‐time officers, reasons for leaving and factors influencing the decision to rejoin. Identifies demographic factors associated with length of service. Managerial and organisational implications are discussed, particularly the need for detailed, up to date information on the volunteers and their experiences and aspirations to aid recruitment, retention and effective deployment.

Little is generally known about the factors affecting the managerial advancement of women in police forces in the UK. Surveys 142 male and female constables from a large police force. Reports the patterns of deployment and specialization, attitudes to the promotion process, types of informal discrimination and external factors inhibiting advancement. Suggestions are made to improve equality of opportunity. Of particular interest are the suggestions for a professionally run career development department, enhancement of the human resource management function, changes to supervisory roles, more female tutor constables and for changes in the pattern of appointments and attachments to specialist departments. Calls for accuracy in the study of differential career patterns in other occupational sectors to ensure valid comparisons are made.

The role of women in Europe Volume 97, Number 2 of European Business Review includes an article with this title by Marilyn M. Helms and Cynthia J. Guffey. They argue that with major events including the European Economic Community, German unification and the fall of the former Soviet Union, there is an increased reality of a large united Europe. With these societal and political changes comes change in the role of women. As the number of women entering the labour market increased, the effect of job equality must be investigated. Examines the role of women in the European workforce. Discusses areas such as promotion, mentoring, education, compensation and reform recommendations. Shows that four key economic, demographic, and organisational trends are creating positive effects for women in the European labour force.

This lesson uses Dad, Jackie, and Me, a book that takes place during the summer of 1947 and focuses on Jackie Robinson as the new first baseman for the Brooklyn Dodgers as well as the first black player in Major League Baseball. In the book, a young boy shares the excitement of Robinson's rookie season with his deaf father, who sees Robinson's perseverance through prejudice on and off the field as a parallel to his own experience. This lesson focuses on the challenges and hardships of discrimination and how an individual can have an impact on society and future generations. This lesson can be used with upper elementary students to examine discrimination and various people that overcame the hardships brought on by discrimination.

The purpose of this paper is to examine the role of organisational climate in readiness for change (RFC) with particular focus on Lean Six Sigma (LSS) and to develop and operationalise an instrument to measure organisational climate to determine the organisational readiness of the Kenya Institute of Management (KIM) to progress to the next stage of the LSS implementation lifecycle.

A case study outlining the KIM journey to LSS is described. A quantitative survey was developed based on the ten organisational climate dimensions discovered by Ekvall (1983) and redefined by Lauer (1994). This was then used to measure the climate of the case study organisation. Data were analysed to determine individual perceptions of the climate dimensions within KIM. The average score for each dimension was used to determine overall organisational performance and hence RFC.

The generally positive scores across each dimension of the survey indicate that the KIM climate is ready for the next stage of its LSS implementation lifecycle although there may be some isolated pockets (individuals or groups) of resistance to change. However, the range of scores on each dimension indicates that there is disagreement within the survey group about the overall organisational climate.

The response rate to the climate survey questionnaire was only two-thirds of the total staff at KIM Headquarters and approximately one-fifth of all staff. The views of non-respondents are therefore not known and this may bias the results.

Since climate influences RFC it is essential that an organisation can measure it to ensure its environment is conducive to the implementation of change generally and LSS particularly. The developed questionnaire is easy to use, easy to analyse and easy to interpret making it an ideal climate measurement instrument.

Previous papers on LSS concentrate on organisational culture rather that climate as a success factor for LSS implementation. This paper addresses that omission.

The changing reference environment and reference staffing have been the topic of several articles in the library literature, discussions at the American Library Association conferences and a recent conference offered twice by Library Solutions Inc. of Berkeley, California, entitled Rethinking Reference. Libraries are looking closely at the model at Brandeis University of eliminating the reference desk and replacing it with an information desk with research consultations with librarians taking place in an office. Larry Oberg urges librarians to stop thinking of the reference desk as a key reason for being a librarian. He contends that paraprofessionals can and do perform well at a reference desk, freeing librarians to concentrate on higher‐level tasks. These discussions and examples demonstrate a variety of solutions academic libraries have taken regarding the changing face of reference, and the evolving roles of reference librarians in moving towards the electronic library. The electronic library brings us new options and new opportunities and as a result librarians need to develop new ways of thinking and organizing reference services.

In the present study, the challenge to apply theory in the practice of organizational change management is addressed in the context of a field setting. The research explains the process of conducting an organizational diagnosis reflecting current practices of using theory‐based assessment models; demonstrates the benefits of collecting and analyzing quantitative and qualitative data in organizational diagnosis; and discusses the results of the organizational diagnostic process that highlight organizational problems encountered during change. Directions for future research are discussed. Implications to readiness and resistance to change are offered.

I elected to be guided by Alexander Astin's (1984, 1985, 1993) theory of student involvement in examining the experiences of first-generation African-American women in the technology-driven classroom because it is one of the most used and time-tested theory in the college student development literature (Pascarella & Terenzini, 2005). Astin's theory has established that students learn by becoming involved with their peers and instructors in educationally purposeful activities. Given the onslaught of technology-driven teaching and learning practices and the literature that supports the importance of learning through interaction, examining their interactivity with the course content, faculty, and peers is an important topic to research.

There is little published literature about the number of home visits provided to patients within forensic intellectual disability units, and there is no published data on variables that affect home visits. There is a need for a baseline audit that can formulate standards for future practice. The paper aims to discuss these issues.

This paper describes the home visit programme within a forensic intellectual disability service, and a baseline audit of the programme. The audit measured the number of home visits, any factors that adversely affect home visits, and the extent of family contact. The authors propose audit standards for evaluation of good practice in this area.

The audit involved 63 patients over a one-year period. In total, 81 per cent of patients had some form of family contact and 54 per cent of patients at least one home visit. However, 19 per cent of patients had no contact with their family due to a variety of reasons. There were no significant differences in the number of home visits between men and women, patients on civil vs criminal sections or those treated “within area” or “out of area”. Patients in rehabilitation wards had significantly more visits than those in low or medium secure.

Conventional wisdom is that reduced family contact is the direct result of patients being placed “out of area”. The results of this audit suggest that, at least in this group, the reasons may be much more nuanced and that the current definition of “out of area” has to be improved to incorporate the actual distance between the patient’s current family home and the service. Audit standards have been proposed to monitor family contact and home visits. Future work should focus on the relationship between family contact and treatment outcomes.

Comics and graphic novels can disrupt traditional texts by challenging the “worship of the written word” (Torres, 2019), a feature of white supremacy that perpetuates textual hierarchies within educational spaces. Giving all of our students access to contemporary literature that centers Black youth perspectives is not only important in decolonizing literature education but also in presenting a holistic view of Black childhood. They can be used in the classroom as subjects to challenge stereotypical depictions by centering experiences, ideas, and concepts that are often marginalized in traditional curriculum. Within this chapter, we focus on comics and graphic novels as tools to enact students’ multiliteracies and to analyze visual stories depicting BlackBoy adolescence, using the frameworks of BlackBoy Crit Pedagogy (Bryan, 2022), an equity framework that interrogates the interdisciplinary ways that Black boy students' literacy learning can be formed through the teaching and learning of Blackness, maleness, and the schooling experiences of Black boys. We utilize this framework to analyze the use of diverse comics and graphic novels to facilitate critical conversations of bringing inclusive visual texts into the classroom. We invite practitioners to reimagine curricular ideas and content centered on empowerment and Black boy adolescence and how those ideas are presented to youth through a variety of visual narratives.