J.R. Allert and S.R. Chatterjee
Trust is built largely through the way in which the culture of communication is implemented by the organizational leadership. The role of the leader as a listener, communicator…
Abstract
Trust is built largely through the way in which the culture of communication is implemented by the organizational leadership. The role of the leader as a listener, communicator and educator is imperative in formulating and facilitating a positive organizational culture. Addresses the proposition that the central tenet of successful leadership is the building, consolidating and maintenance of successful relationships. These relationships are increasingly being identified as the cornerstone of the soft skills needed to manage and lead organizations of the twenty‐first century where an empowered workforce engages in trust‐initiated roles.
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Nina Pološki Vokić, Milka Rimac Bilušić and Dijana Najjar
Although multiple research studies disclosed that internal communication is effective in building trust within organizations, the link between employees' satisfaction with…
Abstract
Purpose
Although multiple research studies disclosed that internal communication is effective in building trust within organizations, the link between employees' satisfaction with internal communication and their trust in their employers has not been explored. The paper explores the interrelationship between eight facets of internal communication satisfaction (ICS) and five dimensions of organizational trust (OT).
Design/methodology/approach
The quantitative questionnaire-based field research was conducted on a sample of 289 employees. For the assessment of the ICS, the Internal Communication Satisfaction Scale – UPZIK developed by Tkalac Vercic et al. (2009) was used. OT was assessed using the scale developed by Shockley-Zalabak et al. (2000).
Findings
The research revealed a statistically significant positive relationship between the ICS and OT, both when considering five individual OT dimensions and the overall OT. Moreover, two ICS dimensions – “Satisfaction with communication climate” and “Satisfaction with communication with immediate supervisor” – were found to be the strongest predictors of OT.
Originality/value
The research adds to the discussion of antecedents of trust in organizations by positioning the ICS as a powerful generator of OT.
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Barrie O. Pettman and Richard Dobbins
This issue is a selected bibliography covering the subject of leadership.
Abstract
This issue is a selected bibliography covering the subject of leadership.
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Bahtiar Mohamad, Bang Nguyen, TC Melewar and Rossella Gambetti
This paper aims to provide a degree of clarity on the corporate communication management (CCM) concept, by building a conceptual framework that uncovers its underlying antecedents…
Abstract
Purpose
This paper aims to provide a degree of clarity on the corporate communication management (CCM) concept, by building a conceptual framework that uncovers its underlying antecedents and consequences. Although it is consolidated that corporate communication and information together play an important role in strategic management planning because of the high relevance of managing positive relationships with multiple stakeholder that have a strong impact on corporate survival, extant literature suggests that there have been few empirical studies so far assessing the contribution of CCM to organisational performance.
Design/methodology/approach
The paper is conceptual, and a model is developed as a result of an extensive critical multidisciplinary literature review.
Findings
Findings of this study identify three antecedents of CCM, namely, culture, information and communication technology innovation diffusion and corporate leadership. In addition, the study highlights a potential positive relationship between CCM, financial performance and corporate mission achievement. An integrative conceptual framework and a detailed summary table are presented in the paper.
Originality/value
This study provides a comprehensive critical insight into a growing body of corporate communication and information business literature that offers the basis for a thorough assessment of CCM contribution to organisational performance. By doing so, it advances the body of applicable knowledge of corporate communication meant as a strategic management lever. Moreover, the managerial and policy implications provided in this paper may help corporate communication and information practitioners to identify the key guidelines for the design and implementation of an appropriate CCM programme.
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Kellyann Berube Kowalski and Jennifer Ann Swanson
To provide a framework of critical success factors for practioners and employers looking to develop new or enhance existing telework programs.
Abstract
Purpose
To provide a framework of critical success factors for practioners and employers looking to develop new or enhance existing telework programs.
Design/methodology/approach
This paper focuses on benchmarking the remote work arrangement of telecommuting. The issues of teleworking, including the benefits and challenges of such arrangements, are presented and reviewed. Based on a review of the teleworking literature, the authors have developed a framework that specifies the critical success factors that are instrumental in implementing or improving a teleworking program.
Findings
The authors put forward a framework of the critical success factors including support, communication, and trust that are instrumental in developing telework programs. In order to address both macro and micro levels of analysis, the framework outlines critical success factors at the organizational, managerial, and employee level.
Practical implications
In the information age, with rapid advances in technology and telecommunication systems, a teleworking program is not only a possibility, but also a smart strategic business decision. This paper provides a useful framework for organizations to employ when developing new or enhancing existing telework arrangements.
Originality/value
By focusing on benchmarking the teleworking process, this paper provides a new and structured approach in the development of telework programs.
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B. De Meulemeester, A. Van Calster, A. De Bruycker and K. Allaert
Since the first appearance of high density interconnection systems about ten years ago, researchers have tried to exploit this concept to the full. By introducing new technologies…
Abstract
Since the first appearance of high density interconnection systems about ten years ago, researchers have tried to exploit this concept to the full. By introducing new technologies and materials, they have succeeded in building a module that equals wafer scale integration (WSI) in speed and efficiency. However, MCMs have not yet experienced rapid growth and acceptance as a result of the large capital investment and rather small volumes involved. This paper sets out to show that MCMs can be fabricated using technology and processes already in existence at most conventional IC and thin‐film production facilities.
The purposes of this study are to explore children’s independent mobility, that is the degree to which children of different ages are allowed to make trips to school, friends…
Abstract
Purpose
The purposes of this study are to explore children’s independent mobility, that is the degree to which children of different ages are allowed to make trips to school, friends, shops, and other destinations unaccompanied by adults within the Arab communities in Israel and to study the influence of the demographic and socio-economic characteristics, built environment, geographical location, cultural context, and risk perceptions on children’s independent mobility.
Methodology
This study is based on a questionnaire given to children between 9 and 15 years old studying in 4th to 9th grades and to one parent or primary caregiver. The methodology of this study is based on descriptive statistics comparing independent mobility licenses and travel behavior of two school children groups: Arab and Jewish children. In addition logistic regression models were developed to study the influence of different factors on independent mobility such as: car availability, gender, age, social class, and so on. In order to examine whether children with independent mobility do more and have access to a wider range of activities than those who do not, a linear regression analysis was performed with the dependent variable being the number of unaccompanied journeys to the various activities in the weekend.
Findings
Results clearly show that boys were granted greater freedom in terms of mobility licenses, as were secondary school children compared with those attending primary school. Walking is still the main commuting mode to school. One of the important findings in this study is that children are not interested in walking. That is, regardless of the built environment and parents driving options, children prefer to be driven.
Social implications
This study will provide essential information for the development of policies and interventions in urban planning, transport planning, community development, community safety initiatives, and health planning.
Originality/value
This study is among the first to examine levels of independent mobility among the Arab school children in Israel, as well as their participation in active transport (e.g., walking/cycling) during journeys to school and to other local destinations.
Therefore, this study will hopefully provide a baseline for future studies in this area and act as a catalyst for more research into independence and mobility, and how this impacts sustainability.
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Helmut Meisel and Ernesto Compatangelo
This paper describes an architecture for the usage of Instructional Design (ID) knowledge in intelligent instructional systems. In contrast with other architectures, ontologies…
Abstract
This paper describes an architecture for the usage of Instructional Design (ID) knowledge in intelligent instructional systems. In contrast with other architectures, ontologies are used to represent ID knowledge about both what to teach and how to teach. Moreover, set‐theoretic reasoning is used for the provision of inferential services. In particular, the paper shows how set‐theoretic deductions can be applied (i) to support the modelling of ID knowledge bases, (ii) to retrieve suitable teaching methods from them, and (iii) to detect errors in a training design. The intelligent knowledge management environment CONCEPTOOL is used to demonstrate the benefits of the proposed architecture.
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M. Vrana, A. Van Calster, D. Vanicky, W. Delbare, R. Vanden Berghe, S. Demolder and K. Allaert
The evolution of today's high speed electronic systems has resulted in the need for modules which are able to provide all chip‐to‐chip interconnection with very fine top level and…
Abstract
The evolution of today's high speed electronic systems has resulted in the need for modules which are able to provide all chip‐to‐chip interconnection with very fine top level and buried conductor traces, and a dielectric with a very dense via grid pattern. As standard thick film technology is capable of pitches only down to 250 µm, new photoimageable thick film pastes have been developed in order to achieve a higher resolution. These materials allow one to combine the advantages of screen printing as a deposition technique with photolithography for the patterning. The image is produced by exposing the printed paste through a photomask to define either lines or vias, so that a very high resolution (50 (µm pitch), similar to that available in MCM‐D or MCM‐L, can be achieved. This paper describes the processing of the photoimageable dielectric and conductor pastes. As an example of the capability of this technology, a module for electro‐optical interconnection is presented.