Magid Igbaria and Kranti Toraskar
Formulates and tests an integrated model of the determinants of enduser computing (EUC) success. Assesses their effects on job satisfactionand the quality of work life. Tests the…
Abstract
Formulates and tests an integrated model of the determinants of end user computing (EUC) success. Assesses their effects on job satisfaction and the quality of work life. Tests the model using multiple regression analysis based on a sample of 177 (in the USA!). Claims a symbiotic relationship between EUC and the worker. Demonstrates that EUC success is influenced by the users′ computer experience, training and organizational level.
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THE thrust reverser is a powerplant component subject to equally fundamental demands by both the engine and airframe and as such represents an Airframe/Propulsion interface topic…
Abstract
THE thrust reverser is a powerplant component subject to equally fundamental demands by both the engine and airframe and as such represents an Airframe/Propulsion interface topic. Since it makes a significant contribution to DOC, primarily by its capital cost and weight which may typically be some 16% and 18% of a current fan engine powerplant respectively, there is a requirement to develop comprehensive criteria for safety, performance and cost effectiveness assessment. This requirement has always existed but has been submerged by the need to place effort on components which have yielded a more readily identifiable return. The need to economise on both financial and energy resources is resulting in closer attention to powerplant total compatibility and an increasing effort on reverser installation is required.
In the first part of this article models for productivity and the quality of working life are developed that show that there are a number of common elements, particularly those…
Abstract
In the first part of this article models for productivity and the quality of working life are developed that show that there are a number of common elements, particularly those related to motivation. On the basis of a review of the published literature of case histories, as well as those cases with which we are familiar from our own experience, it seems clear that job satisfaction is the most significant sociological factor in enhancing productivity, and the quality of working life, especially for professional and management workers. In addition, it seems clear that a sense of autonomy and achievement are probably the most significant elements of job satisfaction and that, at least for this category of workers, productivity and the quality of working life are complementary objectives whose realisation may best be achieved together. We support this theme by analysing a number of case histories on the basis of the job satisfaction model. Finally, we suggest that careful attention should be paid, in the earliest stages of setting objectives, and later in planning for office automation, to identifying the types and levels of job satisfaction needs that are important for the staff to be supported with technology. It is important that management's objectives in this respect should be explicitly stated so that the technology may be specified and designed in such a way that the desired objectives are met.
Present and possible future developments in the techniques of document management are reviewed, the major ones being text retrieval and scanning and OCR. Acquisition, indexing and…
Abstract
Present and possible future developments in the techniques of document management are reviewed, the major ones being text retrieval and scanning and OCR. Acquisition, indexing and thesauri, publishing and dissemination and the document management industry are also addressed. The emerging standards are reviewed and the impact of the Internet is analysed.
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Michael J.D. Sutton and Afsaneh Hazeri
This literature review explores the academic material comprising applications, cases, courses, and classroom-based research in higher education where wiki tools appeared as an…
Abstract
This literature review explores the academic material comprising applications, cases, courses, and classroom-based research in higher education where wiki tools appeared as an instructional technology. The authors define and describe the wiki concept, outlining a framework for wikis deployed as instructional technology tools. Additionally, analyses and syntheses of the findings are described from an interdisciplinary research literature search across many fields, along with a number of illustrative, exemplary cases demonstrating the application of this tool to teaching and learning. The authors also identify research evidence that outlines the benefits and strengths offered by new wiki technologies, while highlighting challenges, weaknesses, and issues encompassing their application in courses. The authors also outline numerous theories of learning that can be associated with wiki work; new forms of wiki-based learning; patterns of wiki technology use; characteristics of learners using wikis; and the changing role of teaching and teachers who instruct with wikis. Finally, we conclude with a summary of the findings and suggested future directions for studying wikis in higher education (HE). Although no broad, definitive prognosis yet exists that can point to a cause–effect relationship between the application of wikis and increases in learning, a significant body of evidence has emerged that suggests that wikis positively stimulate the learning environment and increase the collaborative capabilities of learners when applied to course work.
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Afaf Jghamou, Aziz Maziri, El Hassan Mallil and Jamal Echaabi
In this paper, the authors focus on training as a frequently used knowledge management tool. This paper aims to help training function to achieve excellence at the first attempt…
Abstract
Purpose
In this paper, the authors focus on training as a frequently used knowledge management tool. This paper aims to help training function to achieve excellence at the first attempt by evaluating and deciding on the most interesting method for each training action before engaging the investment.
Design/methodology/approach
The authors apply instructional theories to evaluate the relevance of training methods and explored the multiple criteria decision analysis methods, which is a mathematical approach, for the evaluation to be rational. An experimental research based on study cases is also presented to test the applicability and effectiveness of the model proposed.
Findings
A decisional model that allows to choose rationally the most appropriate training method for each case. It is based on Elicitation and Choice Translating Reality (ELECTRE I) method, which is a multi-criteria decision analysis method and uses criteria from First Principles developed by Merrill in 2002.
Practical implications
The proposed model may have several implications for the improvement of training performance, particularly in the context of quality management systems that require product compliance based on continuous improvement and risk-based approaches. It can, therefore, be used as a tool to control the quality of training process or control the risk relative to the execution of a training action or more generally as a tool to “check” that training methods chosen are the most appropriate to attempt the training objectives before “act” the training action.
Originality/value
The combination of a decision analysis system with the theory of instruction and the applicability to training process management.
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Rui Patrício, Antonio Carrizo Moreira and Francesco Zurlo
The paper aims to explore the relationship between gamification and design thinking approach to innovation in the context of the early stage of innovation process (ESoIP). Design…
Abstract
Purpose
The paper aims to explore the relationship between gamification and design thinking approach to innovation in the context of the early stage of innovation process (ESoIP). Design thinking is conceptually appropriate to support innovative, complex and uncertain business environments. Still, its practices have demonstrated some difficulties in managing the ESoIP, such as lack of structure and clarity around goals. This paper argues that gamification can enhance and complement design thinking in the management of firms' ESoIP.
Design/methodology/approach
Given the need to achieve a deeper understanding of the linkages between gamification and design thinking, the paper follows an exploratory theory building approach for this complex reality of innovation. The case study research method was conducted in three firms (Trivalor, Novartis and Microsoft) that applied a gamification approach to the ESoIP.
Findings
The results demonstrate that gamification has the power to enhance and complement design thinking practices by getting tasks more organized and improving coordination and employees' engagement in the innovation process.
Practical implications
The paper provides critical managerial contributions on how firms can use gamification to improve design thinking approaches to ESoIP. Its consequences are also crucial to innovation, R&D, and product/service development managers interested in using gamification to support the ideation and concept development of new solutions complementing traditional design thinking approaches.
Originality/value
Merging the gamification and design thinking approaches is novel, particularly on firms' ESoIP. The paper provides a comprehensive discussion of design thinking shortcomings and the role that gamification can play in overcoming them.
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Vachara Peansupap and Derek H.T. Walker
The purpose of this paper is to report upon research undertaken on deployment of information communication technology (ICT) diffusion initiatives in the Australian construction…
Abstract
Purpose
The purpose of this paper is to report upon research undertaken on deployment of information communication technology (ICT) diffusion initiatives in the Australian construction industry. The paper seeks to explain how innovation implementation drivers and barriers facilitate diffusion at the organisational, group and individual levels.
Design/methodology/approach
Data from two web‐based document management case studies and one intranet document management system case study are used to analyse ICT diffusion dynamics within three large information technology (IT) literate Australian construction firms. The sample was purposefully limited to large IT‐literate construction contracting organisations with a need to use ICT for their operational effectiveness.
Findings
Constraints at the personal level include limited budget for ICT investment, commitment from other project participants, issues of ICT standardisation, and security problems. At the organisational level, constraints include basic levels computer experience, time available to learn, and the identification of clear benefits of ICT use. Constraints at the group level include time available to share information, quality of personal contact and geographical distance.
Research limitations/implications
The sample was purposefully limited to large IT‐literate construction contracting organisations with a need to use ICT for their operational effectiveness.
Practical implications
The driver and barrier models presented indicate that ICT innovation implementation requires intense management interventions to facilitate a supportive workplace environment that strongly links personal and organisational resource investment with demonstrated outcome benefits.
Originality/value
This study provides rich insights of the dynamics of ICT innovation implementation. Few studies in the literature have provided such insights that link the organisational, group and individual levels.
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Rajasshrie Pillai, Shilpi Yadav, Brijesh Sivathanu, Neeraj Kaushik and Pooja Goel
This paper aims to investigate the use of Industry 4.0 (I4.0) technology and its barriers in human resourcemanagement (HRM) for Smart HR 4.0 and its impact on HR performance.
Abstract
Purpose
This paper aims to investigate the use of Industry 4.0 (I4.0) technology and its barriers in human resourcemanagement (HRM) for Smart HR 4.0 and its impact on HR performance.
Design/methodology/approach
The research has been conducted using the grounded theory approach. Semi-structured interviews were conducted with 122 senior HR officers of national and multi-national companies in India after the extensive literature review. NVivo 8.0 software was used for the analysis of the interview data.
Findings
I4.0 technology is used for HRM functions by HR professionals. It is revealed that Smart HR 4.0 that emerged from the I4.0 technology has leveraged the HR performance. It is also found that usage barriers, traditional barriers and risk barriers affect the use of I4.0 technology in HRM.
Originality/value
A model is developed using the grounded theory approach for HR managers to understand the impact of I4.0 on HRM. This study reveals the barriers affecting the use of I4.0 technology in HRM. It also provides the model for HR performance that emerged through the use of I4.0 technology in HR and Smart HR 4.0. The research delivered key insights for the HR professionals, marketers of HR technology and technology developers.
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Roknuzzaman and Katsuhiro Umemoto
The purpose of this paper is to examine how and to what extent knowledge management (KM) has been incorporated into the library and information science (LIS) curriculum.
Abstract
Purpose
The purpose of this paper is to examine how and to what extent knowledge management (KM) has been incorporated into the library and information science (LIS) curriculum.
Design/methodology/approach
The study is conducted using an e‐mail questionnaire survey of LIS academics world‐wide who adopted KM education in their schools. Based on a preliminary survey of 600 LIS schools' homepages, a structured questionnaire is sent out to 106 LIS academics via e‐mail. In total, 58 filled‐in questionnaires are received, of which 57 are valid for analysis. The analysis follows a combination of qualitative and quantitative approaches of research with a primary focus on qualitative analysis.
Findings
LIS has assimilated the core content of KM based on the combination of varying proportions of major perspectives and skill‐sets of KM with an emphasis on information management and information technology‐oriented courses. The study also finds that LIS has incorporated KM following a partial adoption process through mutual borrowing of knowledge between LIS and KM.
Research limitations/implications
Many LIS schools, especially from non‐English speaking countries, do not come under investigation due to their lack of web accessibility.
Practical implications
This paper reinforces the curriculum renovation of LIS with the incorporation of KM. It suggests a strong interdisciplinary collaboration with other disciplines having KM interests, and the adoption of a balanced approach to KM that would consider wider audiences and market demand.
Originality/value
The study presents the practical experiences of LIS academics who adopted KM education. The study also explores the concept of “mutual borrowing of knowledge” between LIS and KM.