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Inferior quality reprocessed products hinder the successful adoption of reverse logistics supply chains (RLSCs) of demolition waste (DW) in the construction industry. Therefore, an information-centric quality assurance system (QAS), including process, people, policy and technology aspects, plays an important role in RLSCs, yet none of the previous studies empirically delved into this. Therefore, this study aims to establish how aspects of the process, people, policy and technology contribute to creating an information-centric QAS for RLSCs.

Initially, an extensive literature review was undertaken. Then, following a qualitative approach, 20 semi-structured interviews were conducted with internal stakeholders of the RLSCs in the South Australian construction industry. The collected data were analysed using directed content analysis.

This study empirically established how the aspects of process, people, policy and technology contribute to quality assurance (QA) in RLSCs. The process involves practices and approaches for QA. Experienced and knowledgeable people should undertake this process, complying with the policies and using new or available technologies. Each aspect provides useful information that should be shared and communicated with the other aspects to create an integrated QAS for the RLSCs.

The current study made a significant contribution by empirically establishing that an information-centric system of process, people, policy and technology was needed for QA in RLSCs to produce quality outputs. This QAS provides useful insights for industry practitioners, government and policymakers about the aspects they should embrace in enforcing QA in RLSCs.

Offsite construction (OC) is an efficient method to reduce waste in the construction industry from a circular economy perspective. Yet, its uptake is subdued by the ambiguities around its supply chain. Hence, the purpose of this study is twofold: to identify the OC project delivery models, the limitations in their procurement approach to facilitate the resilience of the supply chain and interventions to promote supply chain resilience (SCR) and to identify the gaps in the existing procurement process and propose further research areas that implement strategies to improve SCR.

The study was conducted as a systematic literature review. In total, 41 peer-reviewed research papers published between 2013 and 2023 were shortlisted through the preferred reporting items for systematic reviews and meta-analysis guidelines. A descriptive analysis was conducted, followed by a thematic analysis.

The descriptive analysis reveals that the emphasis on digitising OC has shifted to transforming the business model, procurement and supply chain with a human-centric view. In thematic analysis, the predictability of the SC partners and the probabilities of evaluating the prospects are revealed as arbitrary characteristics in the current procurement strategies. Rewarding collaborative relationships among SC partners and incorporating provisions to postpone the module delivery are some interventions to promote flexibility. Drafting comprehensive and effective contracts that address transparency issues and facilitating the need for continuous development of capabilities through procurement are among the further research avenues proposed.

This study is a precursor demonstrating the potential of the procurement process to implement the decrees of SCR for better goal congruence of the OC supply chain.

The purpose of this research is to identify the most impactful delay risks in Australian construction projects, including the associations amongst those risks as well as the project phases in which they are most likely present. The correlation between project and organisational characteristics with the impact of delay risks was also studied.

A questionnaire survey was used to collect data from 118 delayed construction projects in Australia. Data were analysed to rank the most impactful delay risks, their correlation to project and organisational characteristics and project phases where those risks are likely to emerge. Association rule learning was used to capture associations between the delay risks.

The top five most impactful delay risks in Australia were changes by the owner, slow decisions by the owner, preparation and approval of design drawings, underestimation of project complexity and unrealistic duration imposed to the project, respectively. There is a set of delay risks that are mutually associated with project complexity. In addition, while delay risks associated with resources most likely arise in the execution phase, stakeholder and process-related risks are more smoothly distributed along all the project phases.

This research for the first time investigated the impact of delay risks, associations amongst them and project phases in which they are likely to happen in the Australian context. Also, this research for the first time sheds light on the project phases for the individual project delay risks which aids the project managers to understand where to focus on during each phase of the project.

The purpose of this paper is twofold: firstly, to identify the information-centric strategies of external stakeholders that influence the quality assurance (QA) in the reverse logistics supply chains (RLSC) of demolition waste (DW) and, secondly, to recognize the determinants for using each strategy.

Semi-structured interviews were conducted with 21 professionals representing five external stakeholder groups: state and local government agencies, non-government organizations (NGOs), forward supply chain upstream and downstream actors. The data was analyzed based on Creswell's five-step process, and the conventional content analysis was used for coding and generating themes.

The study found seven information-centric influence strategies: regulating, monitoring, leading, incentivizing, demolition approval, forming contracts and specifications. The state government organizations were the most dominant in influencing the QA in RLSC. All external stakeholders use both aggressive and cooperative strategies. The urgent, legitimate and economic core of the issue decides the type of strategy to exert an information-centric influence over the QA in RLSC of DW.

To the author's best knowledge, this study is one of the first investigations performed based on a theoretical basis within the context of RLSC in the construction industry (CI). This study used empirical data to elaborate the stakeholder theory while providing new knowledge on stakeholder influence, particularly those relevant to information sharing. Thus, this study developed a theoretical base that future researchers in the study domain could use.

The purpose of this paper is to systematically develop a delay risk terminology and taxonomy. This research also explores two external and internal dimensions of the taxonomy to determine how much the taxonomy as a whole or combinations of its elements are generalisable.

Using mixed methods research, this systematic literature review incorporated data from 46 articles to establish delay risk terminology and taxonomy. Qualitative data of the top 10 delay risks identified in each article were coded based on the grounded theory and constant comparative analysis using a three-stage coding approach. Word frequency analysis and cross-tabulation were used to develop the terminology and taxonomy. Association rules within the taxonomy were also explored to define risk paths and to unmask associations among the risks.

In total, 26 delay risks were identified and grouped into ten categories to form the risk breakdown structure. The universal delay risks and other delay risks that are more or less depending on the project location were determined. Also, it is realized that delays connected to equipment, sub-contractors and design drawings are highly connected to project planning, finance and owner slow decision making, respectively.

The established terminology and taxonomy may be used in manual or automated risk management systems as a baseline for delay risk identification, management and communication. In addition, the association rules assist the risk management process by enabling mitigation of a combination of risks together.

The purpose of this paper is to provide a holistic view of the link between the identification of complexity contributing factors, the application of project management approaches and their impacts on the performance of Information Technology (IT)-enabled change projects.

A qualitative approach of an embedded single-case design comprising three IT-enabled change projects delivered in Australia was used to explore the impact of complexity contributing factors and project management approaches on project performance measures. Semi-structured interviews were used as the main data collection method. Thematic analysis was used as the data analysis approach.

The results from the thematic analysis highlight that complexity contributing factors are related to two categories of complexity defined in this paper: technical uncertainties and uncertainty in goals and deliverables, both have an impact on the performance of IT-enabled change projects. It also highlights key project management approaches such as the use of an adaptive management approach and good communication as key to managing complexity. It also identifies a misalignment between stakeholder perception of success and the project management success measure for complex IT-enabled projects.

The research is based on data collected from Australian participants involved in three case studies. Additional data collection and reviews from practitioners in the field of project management could further refine and improve this research.

The research facilitates the identification of specific complexity contributing factors at the early stage of a project to ensure that the appropriate project management approaches and success measures are used.

The paper contributes to rethinking the pathways towards improving project performance in the IT sector by expanding the identification of project complexity to understanding how complexity and the management approaches impact project performance.

The enhancement of cities can be affirmed when there is a transformation in the functions it is used to perform to ones that are just experienced in all newness and effectiveness. A city enhanced in all smartness and dimensions can always perform better when quality of life is targeted during and after a designed project. These dimensions come in the form of smart economy, smart transportation, smart environment, smart individual, smart living and good governance. Other aspects of the chapter include cities and smart cities, formation of smart cities, idea of smart city and barriers to smart city development. All these work together to function together in understanding and maintaining a regulated smart city supply chain in the construction industry.

The smart city process encompasses many features. The two chapters before this has succinctly introduced the concepts and some parts that relate to smart city. The process in implementation is dissected in this section of the book. It starts from the conceptualisation of the process to further definitions of the subject. Also, traits attributed to smart cities are explained in smart environment, economy, governance, living, people and mobility. Urbanisation brings along with it several features and terminologies. One of which is smartisation fused into the smart city process. The smartisation of the city system aim to bring developments in making the city wireless and developing smart families at the same time. Also, there are smart general administrations and improvement of social administrations, development of smart transportation, improvement of smart medicinal treatment, develop-ment of smart city administration, development of green city, and development of smart vacationer focus. Other smart city processes include the drivers, barriers, and benefits.

This paper aims to synthesise the latest literature on supply chain operations of offsite manufacturing in the construction industry to identify and evaluate the uncertainties at each stage of the offsite construction supply chain (OSC-SC) to compile contributions to knowledge and thereby determine the future research directions to improve supply chain resilience (SCR).

The study was conducted as a systematic literature review. In total, 99 peer-reviewed journal papers published between 2015 and mid-2022 were shortlisted and analysed through the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines.

The bibliometric analysis revealed that the research focusing on supply chain issues and developing best practices in offsite construction adopt case study approaches to investigate the research problems comprehensively. The content analysis revealed the lack of up-to-date knowledge in the construction workforce regarding OSC; low preparedness for the changes brought by the SC uncertainties; the lack of a proper procurement model for OSC; lack of end-to-end visibility of the supply chain to identify uncertainties and lack of national or government standards on OSC-SC, as some of the key problems instigating the identified the uncertainties.

This study clarifies the current knowledge by systematically presenting uncertainties at each stage of the OSC-SC. Moreover, it provides a framework and proposes that future research should focus specifically on individual/team, organisational, supply chain/network and sector/national/supranational levels to improve SCR.

A green lease incorporates sustainability practices to reduce a building’s negative impact on the environment. Facilities managers play an important role in ensuring these best practices are implemented during the operational stage of a building; however, green leasing is an under-researched area in the emerging field of sustainable facilities management (SFM). This paper aims to investigate the common barriers encountered in ensuring environmental performance when a green lease agreement is in operation between a landlord and tenant.

This research was conducted in three stages using the principal-agent problem as the theoretical foundation for data collection. Stages 1 and 2 used semi-structured interviews to collect data with policy/corporate-level professionals, landlord and facilities management representatives who have considerable experience in green leases. Stage 3 used document reviews based on summative content analysis to further evaluate the extent of the contextual use of green leasing concepts as used within the facilities management community.

The study confirmed a strong incentive gap and information asymmetry between the landlord and facilities manager, forming a typical double principal-agent problem when the split incentives between the landlord and tenants are also taken into consideration, which results in agents acting on their own self-interest rather than the interests of the principal. Goal alignment is found to be key for the successful operation and management of a building throughout its life; when present, these goal conflicts can lead to disharmony between the parties to the contract.

The study proposes a few practical measures to close the gaps in incentive and information asymmetry that create the principal-agent problem, while providing recommendations to the facilities management professional community. These recommendations could be included in future revisions of the SFM guidelines or code of practices used by the industry. Although this study exposed a rather neglected area of the facilities manager’s role in green leases, the findings are limited by the relatively small sample size used for the interviews.

This study contributes to the SFM body of knowledge from a green lease perspective, and the theoretical framework in the double principal-agent problem introduced in the study could be used in future research endeavours.