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Article
Publication date: 8 June 2023

J. Irudhaya Rajesh, Verma Prikshat, Susan Kirk, Muhammad Mohtsham Saeed, Parth Patel and Malik Muhammad Sheheryar Khan

This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating…

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Abstract

Purpose

This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating follower interpersonal communication satisfaction with the leader (IPCSL) as a mediator.

Design/methodology/approach

On the basis of the survey data collected from the Indian public service employees, regression analysis, bootstrapping and SOBEL test are used to test the proposed research model.

Findings

The findings highlighted a partial mediation of follower interpersonal communication satisfaction with leader between transformational leadership (TL) and public service employees’ growth satisfaction in the job. Although there was no significant direct effect of TL on job stress and burnout, the results underlined a significant indirect effect of follower IPCSL.

Originality/value

By examining the important role of follower IPCSL, this study unravels the precise intervening mechanism between TL and follower affective outcomes like growth satisfaction in job, job stress and burnout among public service employees.

Details

Journal of Asia Business Studies, vol. 17 no. 6
Type: Research Article
ISSN: 1558-7894

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Article
Publication date: 13 May 2019

J. Irudhaya Rajesh, Verma Prikshat, Paul Shum and L. Suganthi

The purpose of this paper is to understand the impact of transformational leadership (TL) on follower emotional intelligence (EI) and examine the potential mediation role played…

3253

Abstract

Purpose

The purpose of this paper is to understand the impact of transformational leadership (TL) on follower emotional intelligence (EI) and examine the potential mediation role played by follower EI in the relationship between TL and follower outcomes (i.e. growth satisfaction in the job and job stress (JS)).

Design/methodology/approach

Data were obtained through survey using questionnaire collected from 908 employees who worked across six different sectors, i.e. manufacturing, IT, healthcare, hospitality, educational and public services in Southern India. The mediation model proposed in this study was tested using structural equation modelling and bootstrapping method.

Findings

The relationship between TL and Follower EI was significant. Follower EI was found to partially mediate the relationship between TL and followers’ growth satisfaction in job. Contrary to expectations, the follower EI did not significantly predict JS in this study and hence the follower EI did not mediate in the proposed model. However, follower EI and growth satisfaction in the job jointly mediated the relationship between TL and follower JS fully.

Research limitations/implications

Self-report bias about supervisors’ TL behaviours and followers’ own EI assessment and collection of data from the mono-source (subordinate self-report) might have impacted the results of this study. Moreover, some items were negatively worded and reverse coded as cognitive speed bumps to restrain the respondent’s tendency to rush through answering the survey questionnaire.

Practical implications

This study established a partial and joint mediation of follower EI on the relationship between TL and follower outcomes. Basing on these findings, this study highlights the need for the practitioners to better understand the importance of EI training for the leaders in the organisations for obtaining better outcomes in the followers.

Social implications

The study establishes the fact that the attunement of transformational leaders’ EI and follower EI help leaders as well as followers to guide their behaviour towards positive outcomes.

Originality/value

This study is among the first to examine the impact of TL on follower EI and the potential mediation of follower EI between TL and follower outcomes. From a theoretical perspective, this study is one step closer to fully understand the intervening process between TL and follower outcomes.

Details

Personnel Review, vol. 48 no. 5
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 26 December 2024

Muhammad Faisal Aziz, J. Irudhaya Rajesh, Fazilat Jahan, Adela McMurrray, Nisar Ahmed, Roshni Narendran and Christian Harrison

In this era of rapid technological advancement, Artificial Intelligence (AI) has emerged as a crucial factor in reshaping organisational dynamics, notably in the realm of…

195

Abstract

Purpose

In this era of rapid technological advancement, Artificial Intelligence (AI) has emerged as a crucial factor in reshaping organisational dynamics, notably in the realm of leadership. This systematic literature review (SLR) aims to investigate the emerging relationship between AI and leadership, focussing on defining AI-powered leadership, identifying prevalent themes, exploring challenges, and uncovering research gaps within the relevant literature.

Design/methodology/approach

A sample of 73 papers was chosen after carefully applying the inclusion and exclusion criteria to 1,387 research articles that were initially sought. Using the methodological framework presented by Denyer and Tranfield (2009), our study adopted a four-step procedure to obtain insights from the corpus of literature. The papers were analysed by employing content and thematic analysis to address four key questions.

Findings

The review explores various definitions of AI-powered leadership proposed in the literature based on real-world situations. The study further synthesises significant themes in the existing literature, such as the past, present and future of AI and AI in various facets of organisational leadership, transitional management, and urban management. The review revealed a range of key challenges in AI-powered leadership, including ethical dilemmas, complications in human-AI interactions, hurdles in AI implementation within leadership contexts, and long-term risks associated with AI integration. In addition, this study identified areas within AI-powered leadership research that require further investigation by revealing significant research gaps in the papers.

Originality/value

By adopting a comprehensive approach, this research advances understanding of the complex relationship between AI and leadership dynamics, thus facilitating comprehension of the current body of knowledge and enabling future scholarly investigations in the AI-powered leadership domain.

Details

Journal of Managerial Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 22 October 2020

Sanjeev Kumar, Prikshat Verma, Parth Patel and J. Irudhaya Rajesh

This research examines Indian service managers' perceptions on impact of convergent technologies on their work and resultant organisational performance. The research uses four…

620

Abstract

Purpose

This research examines Indian service managers' perceptions on impact of convergent technologies on their work and resultant organisational performance. The research uses four dimensions – task productivity, task innovation, customer satisfaction and management control – taken together, to investigate the perceived impact of convergent technologies adoption in service organisations context and further examines the resultant organisational performance, based on these dimensions.

Design/methodology/approach

The study used partial least squares (PLS) approach to evaluate the measurement model and the structural model. The study was conducted in service industry firms that have made a significant progression towards adopting convergent technologies.

Findings

The results of the study demonstrated higher levels of perceived impact of adoption of convergent technologies on all the four dimensions (i.e. task productivity, task innovation, customer satisfaction and management control). The results of the study also indicate that all the impact dimensions positively influence organisational performance.

Research limitations/implications

The results of the study suggest that all the impact dimensions positively influence organisation, therefore the service sector managers should be aware about the role of adopting latest convergent technologies so as to enhance the task productivity, innovation, customer satisfaction and management control in their job roles.

Practical implications

The practical implications of this research are derived on the basis of Future of Work, Labour Market Information Systems, Productivity, Enterprise Development, Enhancing skills of service employees and Employability themes.

Originality/value

To researchers best knowledge is to first study of its kind to evaluate the perceived impact of convergent technologies on organisational performance in Indian context.

Details

International Journal of Emerging Markets, vol. 17 no. 2
Type: Research Article
ISSN: 1746-8809

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