J. Georgiou, P.E.D. Love and J. Smith
The lack of attention to quality control by house builders in the Australian State of Victoria has been a contentious issue for more than two decades. In an attempt to improve the…
Abstract
The lack of attention to quality control by house builders in the Australian State of Victoria has been a contentious issue for more than two decades. In an attempt to improve the quality of housing, various mechanisms have been adopted and discarded by industry‐based organisations and government legislation. While builders are encouraged to improve construction quality, little is known and published about the quality of housing produced by owner builders. This paper presents findings from an ongoing research project that compares the defects in houses built by owner builders with those of registered builders. The initial findings suggest that there is no significant difference between the quality of housing procured by owner builders and registered builders. The functional elements within a house where defects are likely to occur are identified and discussed. The paper concludes by suggesting that the use of a registered builder’s management expertise does not necessarily guarantee a better quality product.
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J. Georgiou, P.E.D. Love and Jim Smith
Builders have a long history of a public perception of poor image and low quality products. Political and administrative demands for builder registration and tighter control of…
Abstract
Builders have a long history of a public perception of poor image and low quality products. Political and administrative demands for builder registration and tighter control of entry into the industry have been seen to be the solution to these problems. However, progress towards registration and control has proved elusive. Recently, the state of Victoria in Australia introduced mandatory builder registration under its Building Control Act 1993. Further reform for the housing industry was introduced in 1996 through the Domestic Building Contracts and Tribunal Act 1995. As the first legislation of its kind in Australia, the Victorian experience provides a case study for similar developments elsewhere. This paper reviews the history of builder registration in Victoria and identifies the major provisions of the 1995 Act, including the organisations established to regulate and supervise the implementation of the legislation. The perceived drawbacks and benefits of the new system are also analysed following the limited experience since the introduction of the legislation.
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This paper seeks to verify and validate a building defect classification system that has been previously developed and presented in Structural Survey. In doing so, the paper also…
Abstract
Purpose
This paper seeks to verify and validate a building defect classification system that has been previously developed and presented in Structural Survey. In doing so, the paper also seeks to address the following question: “Can Government regulatory control improve the quality of house construction?”
Design/methodology/approach
Archicentre House Inspection Reports were used.
Findings
The houses built under the HCGA (1988‐1996) from a previous study recorded an average of 2.29 defects per house. The 100‐house sample constructed under the DBCTA (1996 onwards) recorded 536 defects, equating to an average of 5.36 defects per house. This finding suggests that the quality of housing has dropped since the two Acts of Parliament were enacted. There also appears to be a significant increase in the number of consumers requesting inspections by industry professionals while construction is still in progress and before handover is achieved. This, coupled with the substantial increase in the number of defects per house, would suggest that the new Act has not had the desired impact.
Originality/value
The research is the first of its kind to examine the effectiveness of Government regulatory control of quality of housing that is constructed. Using the defect classification system, governments can examine the effectiveness of their domestic building policies.
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The key aim of this narrative literature review, therefore, is to identify the key conceptual categories that inform the construction of positive person-centred culture within…
Abstract
Purpose
The key aim of this narrative literature review, therefore, is to identify the key conceptual categories that inform the construction of positive person-centred culture within hospitals, and how these frameworks are brought to bear upon organisational culture within healthcare systems in Australia.
Design/methodology/approach
This narrative review presents a thematic synthesis of literature identified through a systematic search protocol undertaken across 19 academic databases and Google Scholar as an additional search tool. Thematic qualitative analysis was performed on the research results to determine the common themes within the diverse literature presented within this study.
Findings
Culture change interventions in hospitals attempt to address the problem of widespread unprofessional behaviour within healthcare systems. However, diverse definitions and seemingly fragmented approaches to understanding and enacting organisational culture change present a significant hurdle in achieving cohesive and sustainable healthcare reform. This narrative literature review offers a comprehensive conceptual view of the key approaches that inform positive person-centred culture within hospital settings. In total, three primary dimensions, belonging, behaving and being, aligned against organisational goals, individual behaviours and worker as well as organisational identity were identified. Other individual and group interactional dynamics that give rise to negative organisational culture are further analysed to understand the fault lines along which existing culture change interventions are typically operationalised.
Research limitations/implications
This review is not exhaustive and is limited in its methodological scope. The central values and themes identified within the literature are integral to designing humanised healthcare systems. However, owing to the qualitative nature and contextual variability of these factors, these themes do not lend themselves to replicable quantification.
Social implications
This analysis contributes to foundational research efforts towards transforming healthcare practice to be more aligned with humanised and equitable values within increasingly complex healthcare organisational settings. Designing culture change interventions that align more suitably with the values-driven categories identified in this literature review may increase the effectiveness and sustainability of these interventions and reform efforts at organisational and systemic levels.
Originality/value
This article presents a comprehensive framework to approach healthcare organisational reform through shared and equitable models of operation, management and governance rather than continuing to promote narrowly defined outcomes derived from commodified models of healthcare practice.
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Students with mathematics-related learning difficulties (MLD) experience difficulties in many areas of mathematics achievement; without intervention, these difficulties will…
Abstract
Students with mathematics-related learning difficulties (MLD) experience difficulties in many areas of mathematics achievement; without intervention, these difficulties will persist. In this chapter, I first review research examined cognitive processes deficits of MLD. Because difficulties in learning mathematics are presumably due to these cognitive deficits, findings of these studies can shed light on developing effective intervention programs. Second, using Response to Intervention (RTI) as a framework to distinguish the intensity level of intervention, I review findings from existing Tier 2 and Tier 3 intervention studies and synthesize the instructional approaches used in these studies as well as the factors researchers used to intensify the intervention. Finally, Data-Based Individualization (DBI), a systematic approach to intensify intervention, commonly used at the Tier 3 level, is review. Suggestions for future research directions for intensive mathematics intervention are also provided.
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Lusine Poghosyan, Robert J. Lucero, Ashley R. Knutson, Mark W. Friedberg and Hermine Poghosyan
The purpose of this paper is to synthesize existing evidence regarding health care team networks, including their formation and association with outcomes in various health care…
Abstract
Purpose
The purpose of this paper is to synthesize existing evidence regarding health care team networks, including their formation and association with outcomes in various health care settings.
Design/methodology/approach
Network theory informed this review. A literature search was conducted in major databases for studies that used social network analysis methods to study health care teams in the USA between 2000 and 2014. Retrieved studies were reviewed against inclusion and exclusion criteria.
Findings
Overall, 25 studies were included in this review. Results demonstrated that health care team members form professional (e.g. consultation) and personal (e.g. friendship) networks. Network formation can be influenced by team member characteristics (i.e. demographics and professional affiliations) as well as by contextual factors (i.e. providers sharing patient populations and physical proximity to colleagues). These networks can affect team member practice such as adoption of a new medication. Network structures can also impact patient and organizational outcomes, including occurrence of adverse events and deficiencies in health care delivery.
Practical implications
Administrators and policy makers can use knowledge of health care networks to leverage relational structures in teams and tailor interventions that facilitate information exchange, promote collaboration, increase diffusion of evidence-based practices, and potentially improve individual and team performance as well as patient care and outcomes.
Originality/value
Most health services research studies have investigated health care team composition and functioning using traditional social science methodologies, which fail to capture relational structures within teams. Thus, this review is original in terms of focusing on dynamic relationships among team members.
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Agnieszka Zalejska Jonsson and Rosane Hungria Gunnelin
The purpose of this paper is to present defects reported by cooperative owners, and to determine the relationship between building characteristics, developer’s/contractor’s…
Abstract
Purpose
The purpose of this paper is to present defects reported by cooperative owners, and to determine the relationship between building characteristics, developer’s/contractor’s company size and defect type.
Design/methodology/approach
The analysis is based on defects reported by board members of cooperatives in Sweden through a survey questionnaire. The 1,563 questionnaires were posted by regular mail to the boards of cooperatives for buildings. The current research presents results from analysis of responses from 394 regular residential projects constructed between 2006 and 2013. The responses represent owners’ experience from a total 1,107 buildings.
Findings
Findings presented in this study indicate that building quality might be one of the factors contributing to the energy gap. The analysis indicates that the most severe problems reported by cooperatives are issues related to building envelope, particularly shortcomings in the function of windows, issues related to the function of the balcony and cracks in the facade and leakage caused by rain water. The results show that the building quality differs depending on developers’ size, measured by number of employees. The authors have also found a significant relationship between reported defects and location expressed by size of the city/municipality.
Originality/value
The discussion on newly constructed residential buildings has been dominated by the perspective of professionals (inspectors) and contractors (or developers) rather than of the owners/users themselves. This study presents findings from the owners’ perspective, thus contributing the owners’ viewpoint to the debate on building quality.
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Jenny Billings, Rasa Mikelyte, Anna Coleman, Julie MacInnes, Pauline Allen, Sarah Croke and Kath Checkland
The purpose of this paper is to investigate the perceptions of key informants on a national support programme for the development of new care models (NCM) in England…
Abstract
Purpose
The purpose of this paper is to investigate the perceptions of key informants on a national support programme for the development of new care models (NCM) in England (2015/2016–2017/2018). It focuses on the perceived facilitators and barriers affecting the development and implementation of the NCM programme and offers some insight into the role of national level support in enabling local integration initiatives.
Design/methodology/approach
A set of 29 interviews were carried out with a variety of respondents at the national level (including current and past programme leads, strategic account managers, advisors to the programme and external regulators) between October 2017 and March 2018, and analysed thematically.
Findings
A set of facilitative elements of the programme were identified: the development of relationships and alliances, strong local and national leadership, the availability of expert knowledge and skills, and additional funding. Challenges to success included perceived expectations from the national Vanguard programme, oversight and performance monitoring, engagement with regulators, data availability and quality, as well as timetables and timescales. Crucially, the facilitators and challenges were found to interact in dynamic and complex ways, which resulted in significant tensions and ambiguities within the support programme.
Research limitations/implications
While the sample was drawn from a range of different senior players and the authors ensured a diverse sample associated with the NCM support programme, it inevitably cannot be complete and there may have been valuable perspectives absent.
Originality/value
The paper demonstrates that the analysis of facilitators and challenges with respect to the national support of implementation of integrated care initiatives should move beyond the focus on separate influencing factors and address the tensions that the complex interplay among these factors create.
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Argaw Gurmu, M. Reza Hosseini, Mehrdad Arashpour and Wellia Lioeng
Building defects are becoming recurrent phenomena in most high-rise buildings. However, little research exists on the analysis of defects in high-rise buildings based on data from…
Abstract
Purpose
Building defects are becoming recurrent phenomena in most high-rise buildings. However, little research exists on the analysis of defects in high-rise buildings based on data from real-life projects. This study aims to develop dashboards and models for revealing the most common locations of defects, understanding associations among defects and predicting the rectification periods.
Design/methodology/approach
In total, 15,484 defect reports comprising qualitative and quantitative data were obtained from a company that provides consulting services for the construction industry in Victoria, Australia. Data mining methods were applied using a wide range of Python libraries including NumPy, Pandas, Natural Language Toolkit, SpaCy and Regular Expression, alongside association rule mining (ARM) and simulations.
Findings
Findings reveal that defects in multi-storey buildings often occur on lower levels, rather than on higher levels. Joinery defects were found to be the most recurrent problem on ground floors. The ARM outcomes show that the occurrence of one type of defect can be taken as an indication for the existence of other types of defects. For instance, in laundry, the chance of occurrence of plumbing and joinery defects, where paint defects are observed, is 88%. The stochastic model built for door defects showed that there is a 60% chance that defects on doors can be rectified within 60 days.
Originality/value
The dashboards provide original insight and novel ideas regarding the frequency of defects in various positions in multi-storey buildings. The stochastic models can provide a reliable point of reference for property managers, occupants and sub-contractors for taking measures to avoid reoccurring defects; so too, findings provide estimations of possible rectification periods for various types of defects.