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The purpose of this paper is to measure individual investors’ expectations of risk and return and to evaluate different expectation measures.

The authors measure individual investors’ expectations of risk and return regarding an index fund and two stocks using survey data on a random sample of individual investors in Sweden. The survey contains three different return and four different risk expectation measures. To evaluate the different expectation measures, three different evaluation perspectives are considered.

The risk expectations obtained from the different measures are positively correlated across respondents, but their average magnitudes differ considerably across measures. The return expectations are also positively correlated, and their magnitudes also differ, but to a lesser extent. Consequently, the same individual can express risk expectations that either underestimate or overestimate the forward risk, depending on the measure that is used. The variations in the expectations mainly relate to differences in the responses to the questions underlying the different measures, rather than to the methods used to obtain the expectations. The results from the evaluation of the measures indicate that the expectation measure proposed by Dominitz and Manski (2011) is the only measure for which it is possible to distinguish between individuals’ expectations, using all three of the evaluation perspectives.

This is, to the best of the authors’ knowledge, the first paper that evaluates different survey measures of individual investors’ expectations of risk and return.

The purpose of this paper is to investigate the relationship between individual investors’ level of sophistication and their expectations of risk and return in the stock market.

The author combines survey and registry data on individual investors in Sweden to obtain 11 sophistication proxies that previous research has related to individuals’ financial decisions. These proxies are related to a survey measure regarding individual investors’ expectations of risk and return in an index fund using linear regressions.

The findings in this paper indicate that sophisticated investors have lower risk and higher return expectations that are closer to objective measures than those of less-sophisticated investors.

These results are important, since they enhance the understanding of the underlying mechanisms through which sophistication can influence financial decisions.

Previous studies have found that trusting and sociable individuals are more likely to participate in the stock market and hold risky assets. The purpose of this paper is to explore if trust and sociability also are related to individual investors' stock-portfolio returns.

The authors study the questions in the paper by linking survey measures of trust and sociability to investors' actual stock portfolios.

The authors find that trusting investors acquire higher raw and risk-adjusted stock-portfolio returns, but that the returns do not differ depending on how sociable investors are. These results suggest that trust is important for investors' stock-portfolio decisions, and that trusting investors tend to perform better in the stock market than less-trusting investors.

This is, to the best of the authors’ knowledge, the first paper that relates survey measures of trust and sociability to investors' actual stock-portfolio holdings. This is important to increase the understanding for how trust and sociability are related to the financial decisions individuals makes.

This paper aims to present and discuss the current state of quality‐improvement activities in Swedish companies. The paper focuses on the drivers for quality improvement; types of approaches, tools and techniques, and organizational aspects influenced by quality improvement; and potential areas for improvement.

This paper presents results from a survey on quality improvement work in Swedish industry. Data for this paper were collected using a web‐based questionnaire that was distributed to 800 production managers working in Swedish service and manufacturing organizations. Of the 800 questionnaires sent, a total of 118 questionnaires were filled out, which resulted in a response rate of 16 percent.

The result shows that the major drivers for quality improvement work in Swedish industry are economical aspects as the need for cost reduction, the need to become more competitive and the wish to increase market share. Drivers such as pressure from shareholders and trends in management have a minor role. The underlying approaches for quality improvement work are standards such as ISO 9000 and ISO 14000. A total of 72 percent of respondents stated that they work with quality management systems; 59 percent, with environmental management systems. The aspects that were most positively influenced by the improvement work were employee motivation, customer satisfaction, employee satisfaction, product/service quality, and flow in internal processes.

Empirical results obtained in Sweden may differ to some extent in other countries.

This paper is intended as a source of inspiration for researchers, consultants, and managers who are interested in the current trends and future developments in the quality field.

The paper provides valuable insights into the current state of quality improvement activities in Swedish industry, as seen from the perspective of the production manager.