Sanjica Faletar Tanacković, Ivana Faletar Horvatić and Milijana Mičunović
The purpose of this paper is to present an exploratory study whose aim was to investigate the role of public libraries in the provision of European Union (EU) information in an EU…
Abstract
Purpose
The purpose of this paper is to present an exploratory study whose aim was to investigate the role of public libraries in the provision of European Union (EU) information in an EU acceding country (Croatia).
Design/methodology/approach
Study was conducted via online questionnaire in public libraries across country.
Findings
The findings revealed that majority of respondents (83.7 percent) think it is an important task of public libraries to provide citizens with materials about the EU, and that almost all responding libraries (98 percent) have EU materials. In general, respondents think that provision of EU materials in their library does not compromise its role of politically neutral institution. The results also indicate that libraries quite rarely (10 percent) maintain links to relevant EU online sources on their websites. EU collections in responding libraries are promoted actively most frequently in the library itself and on its website, and very rarely in the local media.
Practical implications
Findings are expected to be of interest to European administration in charge of the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general.
Originality/value
This is the first study to investigate the role of public libraries in EU information provision in an EU acceding country.
Details
Keywords
Sanjica Faletar Tanackovic, Ivana Faletar Horvatic and Boris Badurina
The purpose of this paper is to present the exploratory study whose aim was to investigate the information needs and information-seeking behavior of post-secondary students…
Abstract
Purpose
The purpose of this paper is to present the exploratory study whose aim was to investigate the information needs and information-seeking behavior of post-secondary students related to the European Union (EU) in Croatia.
Design/methodology/approach
A total of 504 students enrolled in post-secondary education across country took part in this study. Data were collected through an online survey during a 60-day period preceding the Croatia’s full membership in the EU.
Findings
The findings revealed the high need for information about the EU among the student population. The respondents required European information in a wide range of thematic areas and the majority of them did not feel well informed about the EU in general. Students responding required the European information both for personal reasons and for educational purposes. The majority of respondents required the EU information in order to better understand the EU in general and they faced a number of challenges when accessing it.
Research limitations/implications
Limitations inherent to the method used and the limited number of respondents. Future research should include a wider array of respondents (older citizens, professionals, etc.) so as to obtain a broad a picture as possible of information needs and seeking behavior related to EU.
Practical implications
The study offers valuable insight into the types of EU information needed by citizens (post-secondary students) in an acceding country. The survey results are expected to be of interest to European administration charged with the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general.
Originality/value
This is the first study of EU information needs and seeking behavior in an acceding country.