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Nowadays the provision of a pension is regarded as commonplace; it is felt incumbent upon society to provide an income for those it considers ‘too old’ to be further gainfully employed. Yet only a century ago — a mere three generations — the provision of a pension was regarded as a luxury only available for a lucky few. Indeed, this change in social attitude has been far more noticeable in the post‐1945 period than before. Nonetheless, the task of this paper is not to consider the causes of such social change, but rather the effects.

There has been considerable interest in the implementation of practices imported from manufacturing into healthcare as a solution to rising healthcare spending and disappointing patient safety indicators. One approach that has attracted particular interest is Lean management and the purpose of this paper is to engage with this topic.

Secondary research.

Despite widespread enthusiasm about the potential of Lean management processes, evidence about its contribution to higher organisational performance remains inconsistent.

This paper engages with the major Lean concepts of operations management and human resource management, including just-in-time, total quality management, total productive maintenance and does not engage in-depth with concepts related to employee empowerment, and training.

This paper contributes to the organisational management literature in healthcare by showing that although Lean management seems to have the potential to improve organisational performance it is far from a panacea against under performing hospitals.

It informs policy making by suggesting that a progressive managerial philosophy has a stronger impact on healthcare performance than the adoption of practices from any particular managerial approach.

This paper provides a critical evaluation of the impact of Lean practices in informing healthcare policy. The paper contributes to the organisational management literature in healthcare by showing that even though Lean management in healthcare appears to have the potential to improve organisational performance; there remain problems with its application.

The purpose of this paper is to explore in depth how Web 2.0 (focusing on social media) contributes to create a better communication channel to provide information, support and assistance to patients. Social relationships of individuals on the Internet through social media have created added value for many industries. This phenomenon can be an opportunity for the health care industry, which has encountered huge challenges such as increasing demands, budget cuts, growing numbers of patients and more demanding patient expectations. Web 2.0 and social media have the potential value to make possible an increase in the productivity of modern health care and a reduction in cost to the central government. Social media introduces better channels of communication with patients to increase the value of e-health. Social media are building more social communities that empower patients to share their personalized health information and treatments.

Grounded on social support and transaction cost theories, this paper evaluates the current potential of social media to discuss values it can offer for the overall benefit of the health care industry.

The results show how the social relationship of individuals provides online social support and reduction of cost through social media, leading to the development of modern health care. Implications and limitations are discussed at the end of the paper.

The analysis results indicated that social media provides strong social support for patients who seek help online. Informational support and emotional support have been confirmed as two main dimensions of social support in online health care. It makes a contribution to the health care literature by extending it to online health care support in the context of social media. It may inform and provide some initial understanding to guide future research. In addition, this study indicates that social support theory and transaction cost are appropriate theoretical foundations for studies of online health care. This finding is very valuable, as it helps researchers to advance the understanding of how social media support online health care.

This article estimates the loan spread equation taking into account the endogenous matching between banks and firms in the loan market. To overcome the endogeneity problem, I supplement the loan spread equation with a two-sided matching model and estimate them jointly. Bayesian inference is feasible using a Gibbs sampling algorithm that performs Markov chain Monte Carlo (MCMC) simulations. I find that medium-sized banks and firms tend to be the most attractive partners, and that liquidity is also a consideration in choosing partners. Furthermore, banks with higher monitoring ability charge higher spreads, and firms that are more leveraged or less liquid are charged higher spreads.

This chapter examines the relationship between health service restructuring and the health care experiences of women from rural and remote areas of Canada. Data were collected from 34 focus groups (237 women), 15 telephone interviews and 346 responses from an online survey. Access to services, care quality and satisfaction are salient themes in these data. Problems include: travel, shortage of providers, turnover in personnel, delays associated in accessing care, lack of knowledge of women's health issues and patronizing attitudes of some health care providers. Health care service restructuring has led to deterioration in service availability and quality. Key areas for policy development need to address health care access and quality improvement issues, including increasing access to more (particularly female) providers who are sensitive to women's health issues.

We reviewed U.S. federal and state sexual harassment court cases involving a prior workplace romance between the plaintiff and alleged harasser. Results of our content analysis show that, unlike employees’ decisions, judges’ decisions can be predicted from legal but not ethically salient extralegal case features. Hence, when compared to prior research, our study reveals the following discrepancy: judges follow a traditional legal model, whereas employees follow an ethical model when making decisions about romance‐harassment cases. Our study also reveals that the mere presence (versus absence) of a prior romance reduces the likelihood of a plaintiff’s success in a harassment case. We discuss implications for management practice and research from the perspective of legal and ethical decision making.

Drawing from two years of multi-sited fieldwork about international backpacking in Central America, I make important connections between the backpacking escape motive, the backpacker hostel, and tourism. I explain how backpackers experience the hostel as their “home base” and “home away from home” to escape into local cultures and natural environments that exist outside of it and an international community of travelers that convenes inside of it. I refer to theories on modern tourism, the backpacking escape motive, and the concept of community. I also theorize how the global spread of modern amenities and tourism shapes backpackers' escape experiences.

The purpose of this study is to assess whether social capital explains level and quality of knowledge sharing in globally distributed execution. More specifically, the study examined how knowledge sharing in combined European–Asian teams of a globally operating engineering and construction company was affected by these teams’ social capital.

Social capital was approached via constructs covering its structural, relational and cognitive dimensions. Data for 325 employees were collected via an online questionnaire and analysed using multiple regression models.

The analyses confirm that components of social capital offer powerful explanations of both the level and the quality of knowledge sharing. The study also found many differences in how social capital affects the level versus the quality of knowledge sharing and also in how it works in the European versus the Asian situations. No social capital factor appeared to significantly predict both level and quality knowledge sharing in the European and Asian situations alike.

This study is novel in empirically establishing how knowledge sharing in globally distributed execution is affected by teams’ social capital as an integrative construct bringing together individual and group characteristics.

Although employees' creativity is vital for firm innovation and overall performance, little is done to examine the potential association between creativity and employment. This paper investigates the contribution of employees' creativity, process and product innovations to firm-level employment growth.

The authors use data from World Bank Enterprise Survey and Innovation Follow-up Survey on 9503 firms covering the period 2012–2015 in 11 countries from sub-Saharan Africa and Heckman's two-stage estimation model.

This study's results indicate a positive role of creativity on firm-level employment growth. In addition, the authors find evidence for a complementary effect arising from the combination of creativity with managerial experience, staff level of education and their associated skills, in contrast, combining creativity with internal or external R&D results in a substitution effect. Interestingly, these synergy effects are pronounced for SMEs but absent for large firms.

Policy makers in developing economies of sub-Saharan Africa should stimulate company management to use free time offered to employees to be creative in the workplace as one of their key strategies to stimulate employment growth. This strategy is expected to be particularly fruitful among SMEs having some managerial experience and skilled stuff.

In contribution to innovative work practices and workforce creativity, the authors demonstrate that providing employees with free time could be an alternative way to enhance the focal firms' performance.

This paper aims at integrating previous studies investigating the relationship between inter-organizational cooperation and organizational innovation. Earlier research provides mixed results regarding this relationship. In this paper, it is argued that this may be because of an empirical bias in these studies, as they tend to focus on one sector, one type of innovation or one country. Using a cross-national comparative data set enables to account for these potential biases and establish the relationship between inter-organizational cooperation and organizational innovation.

The study examines the effect of inter-organizational cooperation on product, process, organizational and market innovation, using data from 32 European countries and 6 different sectors (n = 27,019). The data are analyzed using logistic regression analysis.

The analysis shows that there is a positive relationship between inter-organizational cooperation and organizational innovation, even when controlled for common innovation variables including general characteristics, organizational structure, organizational culture, HR strategies, networking interaction and external knowledge acquisition.

In contrast to most prior studies that rely on data from one sector, one country and one innovation type, this study examines the relationship between inter-organizational cooperation and organizational innovativeness by taking into account multiple sectors, countries and types of innovation. This intends to generate more robust results regarding the link between inter-organizational cooperation and organizational innovativeness.