Search results

1 – 10 of 84
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 17 February 2012

Irvin W. Morgan and James P. Murtagh

The purpose of this paper is to model the components of credit risk in primary debt markets and evaluate changes in these factors in times of crisis.

1556

Abstract

Purpose

The purpose of this paper is to model the components of credit risk in primary debt markets and evaluate changes in these factors in times of crisis.

Design/methodology/approach

The authors use a unique dataset consisting of nearly 163,000 new loans and bond issues in the USA and internationally during the period January 1992 through December 2005.

Findings

The authors find that credit spreads are related to market liquidity, best represented by total proceeds, ratings and the interaction between maturity and rating. The authors control for various crisis periods, including regional financial crises and find that spreads generally increased in response to the Asian Crisis with the international markets exhibiting the larger increases. There is mixed evidence of asymmetric effects of shocks. In the US loan markets, the adjustment factor reduces forecast variance (Θ1<0). In contrast, the adjustment factor is not significant for US bonds, possibly indicating a more rapid adjustment and greater efficiency in this market. The opposite effect is seen in the international loan and bond markets with Θ1>0, indicating a persistent increase in spread volatility.

Originality/value

The paper extends our understanding of the components of primary credit spreads and the interactions between primary debt markets during crisis periods.

Available. Content available
Book part
Publication date: 20 June 2017

David Shinar

Free Access. Free Access

Abstract

Details

Traffic Safety and Human Behavior
Type: Book
ISBN: 978-1-78635-222-4

Available. Open Access. Open Access
Article
Publication date: 3 April 2023

Kateryna Kubrak, Fredrik Milani and Alexander Nolte

When improving business processes, process analysts can use data-driven methods, such as process mining, to identify improvement opportunities. However, despite being supported by…

2781

Abstract

Purpose

When improving business processes, process analysts can use data-driven methods, such as process mining, to identify improvement opportunities. However, despite being supported by data, process analysts decide which changes to implement. Analysts often use process visualisations to assess and determine which changes to pursue. This paper helps explore how process mining visualisations can aid process analysts in their work to identify, prioritise and communicate business process improvement opportunities.

Design/methodology/approach

The study follows the design science methodology to create and evaluate an artefact for visualising identified improvement opportunities (IRVIN).

Findings

A set of principles to facilitate the visualisation of process mining outputs for analysts to work with improvement opportunities was suggested. Particularly, insights into identifying, prioritising and communicating process improvement opportunities from visual representation are outlined.

Originality/value

Prior work focuses on visualisation from the perspectives – among others – of process exploration, process comparison and performance analysis. This study, however, considers process mining visualisation that aids in analysing process improvement opportunities.

Details

Business Process Management Journal, vol. 29 no. 8
Type: Research Article
ISSN: 1463-7154

Keywords

Access Restricted. View access options
Book part
Publication date: 18 April 2016

Carmela Barbera, Elio Borgonovi and Ileana Steccolini

The purpose of this contribution is to investigate whether popular reports can strengthen public governance by fostering greater transparency and public participation.

Abstract

Purpose

The purpose of this contribution is to investigate whether popular reports can strengthen public governance by fostering greater transparency and public participation.

Methodology/approach

The analysis is based on the case of the “Bilancio in Arancio” of the Municipality of Milan. Data are collected through a triangulation of sources, including the authors’ direct observation, conversational interviews, the press, and a questionnaire distributed to the citizens participating in the experience.

Findings

The analysis discusses how popular reports can improve Public Governance, and identify related critical issues. More specifically, four key aspects of Popular reporting appear to play a central role in strengthening governance, that is, their capacity to ensure greater transparency, neutrality, enhanced participation and impacts on decision making. We suggest that every aspect represents an important “step” to be taken in an ideal “ladder of participation.”

Practical implications

Governments that want to enhance public governance may have an interest in developing popular reports, paying attention at ensuring transparency, neutrality, stakeholders’ participation, and their contribution to decision-making processes.

Social implications

Popular reports can provide to citizens the education on public budgeting issues required to consciously participate in public decision-making processes and give them greater voice and power to express their instances. Popular reports can also promote a two-way communication and dialogue between citizens and governments.

Originality/value

Drawing on the experience of the Municipality of Milan, more general lessons are learnt on the role of popular reports in strengthening public governance, and on the related strengths and weaknesses.

Details

Governance and Performance in Public and Non-Profit Organizations
Type: Book
ISBN: 978-1-78635-107-4

Keywords

Available. Content available
Book part
Publication date: 26 July 2023

Abstract

Details

Integrative Curricula: A Multi-Dimensional Approach to Pedagogy
Type: Book
ISBN: 978-1-80071-462-5

Access Restricted. View access options
Article
Publication date: 1 March 2016

Carol Ebdon, Yue Jiang and Aimee L. Franklin

Issues like fiscal crises and sequestration may cause elected officials to get citizen input in the budget process. This action can be viewed as a reactive strategy used when the…

226

Abstract

Issues like fiscal crises and sequestration may cause elected officials to get citizen input in the budget process. This action can be viewed as a reactive strategy used when the relationship with citizens is weakening; or, a proactive strategy to keep governance relationships strong. This conundrum prompts examination of how budgetary participation mechanisms serve representative democracy and governance goals. Using survey results from public officials in 391 midwestern cities regarding perceptions of governance relationships and the use of participation mechanisms, we find no significant relationships and weak explanatory power in the causal model. When trust in government keeps falling, the relative strength of the relationship between public officials and citizens is an issue that public administrators must understand to develop effective budget participation mechanisms.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 28 no. 1
Type: Research Article
ISSN: 1096-3367

Access Restricted. View access options
Article
Publication date: 1 June 2012

Paul Taylor‐West and Jim Saker

The purpose of this paper is to report on research into the introduction of computer assisted sales processes (CASP) to a retail automotive sales environment. This research…

1600

Abstract

Purpose

The purpose of this paper is to report on research into the introduction of computer assisted sales processes (CASP) to a retail automotive sales environment. This research specifically aims to examine the effectiveness and implications for automotive dealers, their staff and customers.

Design/methodology/approach

Primary research was carried out at three automotive dealer groups, including semi‐structured interviews with dealer managers and sales people, postal questionnaires and focus groups with existing customers.

Findings

The study found customer perceptions of the buying experience improved when CASP was used effectively in the sales process. To achieve this it is critical to evaluate the sales force's technology readiness and orientation so that training requirements can be identified. This research found the training needs of the salespeople were seriously underestimated.

Research limitations/implications

The main limitation of the research is that, due to timescales, it is a cross‐sectional study in thee different dealer groups at three different stages of CASP implementation. It would benefit from a further longitudinal research with a larger sample.

Practical implications

The use of CASP and other sales force automation systems is unlikely to lose pace; therefore organisations need to audit their salespeople's skills and use of their systems. Otherwise, the huge investments involved will not provide benefits to the organisation, the sales person or the customers.

Originality/value

This research expands on previous research into customer perceptions of the overall buying experience and contributes to sales force automation theory. It found CASP improves a sales person's effectiveness with the customer and the customer's perception of the whole buying process.

Details

International Journal of Retail & Distribution Management, vol. 40 no. 7
Type: Research Article
ISSN: 0959-0552

Keywords

Access Restricted. View access options
Book part
Publication date: 1 August 2024

Jean Rene

This chapter presents an exploratory case study focused on how public libraries serve or fail to serve the information needs of the immigrant population in the Queen’s Borough of…

Abstract

This chapter presents an exploratory case study focused on how public libraries serve or fail to serve the information needs of the immigrant population in the Queen’s Borough of New York City, a region that COVID-19 is acutely impacted. This study examined immigrants’ desired types of public library services, public librarians’ role in meeting their needs, and the challenges they faced in providing services. Findings confirm immigrants’ multiple service needs and add new insights about how the public library staff plays a critical role in helping the immigrant population cope with different forms of assistance. The results further indicated that librarians face institutional and cultural barriers in serving immigrant customers that may lead to the underutilization of library services. Widespread public crises related to the COVID-19 pandemic deepened information needs and disparities.

Details

Reading Workplace Dynamics: A Post-Pandemic Professional Ethos in Public Libraries
Type: Book
ISBN: 978-1-83797-071-1

Keywords

Access Restricted. View access options
Book part
Publication date: 15 November 2005

Abstract

Details

Lessons in Leadership
Type: Book
ISBN: 978-0-76231-253-5

Access Restricted. View access options
Article
Publication date: 1 May 1988

D.M. Lascelles and B.G. Dale

A three‐year study, partly funded by the Quality, Design and Education Division of the Department of Trade and Industry, has been carried out on the general subject of quality…

456

Abstract

A three‐year study, partly funded by the Quality, Design and Education Division of the Department of Trade and Industry, has been carried out on the general subject of quality improvement. As part of this work a literature survey of the English language papers was conducted on such issues as the effects of international competition, the nature of quality management, organisations and change, leadership, how companies set about quality improvement and supplier development. In order to examine topics pertinent to the research subject, the search covered not only the general literature on quality management but also the literature on corporate strategy, marketing, organisational psychology and operations management. The main findings from the literature search are presented and guidance is provided on some authoritative reading on quality improvement.

Details

International Journal of Quality & Reliability Management, vol. 5 no. 5
Type: Research Article
ISSN: 0265-671X

Keywords

1 – 10 of 84
Per page
102050