Pernilla Gluch, Ingrid Svensson and Jan Bröchner
This study aims to investigate practitioners’ perceptions of strategic work in municipal facilities management: how public facilities management is changing, what is included in…
Abstract
Purpose
This study aims to investigate practitioners’ perceptions of strategic work in municipal facilities management: how public facilities management is changing, what is included in strategic public facilities management and who leads the strategic work.
Design/methodology/approach
A literature review begins with mainstream studies of strategy management, ultimately concentrating on municipal facilities management. Findings are based on a 2020/2021 questionnaire targeting 356 practitioners in municipal facilities management across Sweden (50% response rate). The statistical treatment includes factor analysis.
Findings
Most respondents indicated changed ways of managing facilities in the past five years; most reported that they were in an organization with an explicit goal of working more strategically. Respondents associated strategic facilities management with governance, facilities, sustainability, technology change and communication. Frequently, it was the management team of the facilities management department that led strategic work.
Research limitations/implications
Research into municipal facilities management is dominated by studies in Northern Europe, and more studies from other regions are needed. How strategies and work roles evolve in parallel appears to be a fruitful direction of further research.
Practical implications
Facilities managers need stronger competences and more resources to engage in strategic facilities management. Findings indicate a need to integrate sustainability aspects better into long-term strategic work.
Social implications
More strategic municipal facilities management is of obvious social value.
Originality/value
This is the first study of practitioner perceptions of work on strategic facilities management in municipalities.
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Ingrid Svensson and Martin Löwstedt
The purpose of this paper is to explore how a multitude of demands and challenges faced by public facilities management organizations’ (PFMOs) particularly in relation to a large…
Abstract
Purpose
The purpose of this paper is to explore how a multitude of demands and challenges faced by public facilities management organizations’ (PFMOs) particularly in relation to a large building stock in need of measures’ are acted upon and negotiated in practice. Specifically this study asks: What are the institutional logics (IL) that constitute the organizational context of PFMOs? How does an institutional worker navigate to create change in PFMOs?
Design/methodology/approach
Data were collected through a case study of a public facility management organization and include interviews, a questionnaire, observations and organizational documents. The analytical focus is the work of a single actor, a project manager portrayed as “the navigator” and his institutional work (IW) of developing and implementing new organizational practices, to meet current challenges and develop a more “strategic” facility management.
Findings
The complex institutional landscape faced by officials in PFMOs enforce officials responsible for implementing and developing new practices to become navigators.
Originality/value
The findings offer a rich practice-based account of the day-to-day IW carried out by actors that try to navigate complex institutional landscapes, consisting of multiple and, at times, conflicting IL. Current challenges for PFMOs are to be portrayed as multi-dimensional and the actual work to transform organizational practices in this context is highly complex, unordered and messy. The findings point towards a need for new competences and roles to tackle current challenges; geared towards integrating different logics and perspectives.
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Koos Johannes, Hans Voordijk, Ingrid Wakkee and Guillermo Aranda-Mena
While digitalisation requires facilities management (FM) organisations to change at an increasing rate, little is known about the mechanisms that create ownership and enable…
Abstract
Purpose
While digitalisation requires facilities management (FM) organisations to change at an increasing rate, little is known about the mechanisms that create ownership and enable individuals to implement changes in everyday FM practice. In this study, these mechanisms are explored from a stewardship perspective. The purpose of this paper is to provide insights into the dynamics of organisational change in FM by analysing how stewardship behaviour leads to change.
Design/methodology/approach
A process model for implementing organisational change is constructed, based on existing theoretical insights from stewardship and intrapreneurship literature. The model is evaluated in a case study through analysis of critical events. Interviewing was the key data collection method.
Findings
The process model gives an event-driven explanation of change through psychological ownership. Analysis of multiple critical events suggests that the model explains intra-organisational as well as inter-organisational change. The case data further suggests that, compared with intra-organisational change, tailored relational and motivational support is more important for inter-organisational change because of the higher risks involved. Job crafting emerged as an unanticipated finding that offers interesting prospects for future FM research.
Practical implications
The process model offers guidance for leaders in FM organisations on providing tailored support to internal and external employees during periods of organisational change.
Originality/value
Stewardship and intrapreneurship are combined to provide insights on organisational change in FM. The study demonstrates how intrapreneurial behaviour and stewardship behaviour can be linked to create innovation within and between organisations.
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Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
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Ingrid van Putten, Sarah Metcalf, Stewart Frusher, Nadine Marshall and Malcolm Tull
This paper aims, using a case study-based research approach, to investigate the role of climate and non-climate drivers in shaping three commercial marine sectors: fishing…
Abstract
Purpose
This paper aims, using a case study-based research approach, to investigate the role of climate and non-climate drivers in shaping three commercial marine sectors: fishing, aquaculture and marine tourism. Essential elements of climate change research include taking a whole of systems approach, which entails a socio-ecological perspective, and considering climate challenges alongside other challenges faced by resource users.
Design/methodology/approach
The analysis is based on information gained using in-depth semi-structured interviews in a coastal community in southeast Australia. Even though climate drivers differ, the economic sectors of this community are representative of many similar coastal communities around Australia.
Findings
Results show that at a community level, people involved in, or associated with, marine sectors are aware of climate change impacts on the marine environment. Even though many may not see it as a pressing issue, the potential effect of climate change on business profitability was recognised. Both the profitability of commercial fishing and aquaculture (oysters) was affected through mostly a downward pressure on product price, while marine tourism profitability was mainly affected through changes in the number of visitors.
Research limitations/implications
A case study approach is inherently case study-specific – although generalities from complex system representation, built on local survey respondent observation and knowledge of the combined and linked physical–biological-, social-, economic- and governance drivers. This study shows the importance of a holistic approach; yet, researchers must also consider all community sectors and cross-regional investigations to avoid future resource conflicts.
Practical implications
A number of positive impacts from climate-driven change, mainly from windfall economic benefits of geographically relocated species, were reported for commercial- and charter fishing. However, no positive impacts were reported for the aquaculture- and dive sector. In the aquaculture sector, climate drivers were of great significance in industry participation, while participation in commercial fishing was mainly driven by socio-economic factors.
Social implications
To ensure the combined marine sectors retain a viable component of coastal communities’ economic focus, there is a need to understand what drives participation in the marine sector, and what the role of climate change is in this. To fully understand the ramifications of climate change in the marine environment, it is essential to understand its impacts across all marine sectors.
Originality/value
Combining the different domains with climate drivers allows for identification and assessment of targeted adaptation needs and opportunities and sets up a comprehensive approach to determine future adaptation pathways.
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Aleksandr M. Kitsis and Injazz J. Chen
Drawing on multi-theoretical lenses and a combination of supply chain and business ethics literature, this study aims to investigate the role of motives in driving sustainable…
Abstract
Purpose
Drawing on multi-theoretical lenses and a combination of supply chain and business ethics literature, this study aims to investigate the role of motives in driving sustainable supply chain management (SSCM) practices and sustainable performance.
Design/methodology/approach
Using a sample of 205 supply chain companies in the USA, the authors apply structural equation modeling (SEM) analysis to empirically test the proposed model and seven hypothesized relationships.
Findings
Results of the study underscore the critical role of moral motives, while highlighting that all three types of motives (instrumental, relational and moral) are robust in driving SSCM practices and achieving improvement in all three dimensions of sustainable performance–economic, environmental and social.
Research limitations/implications
This research can help supply chain scholars develop a more robust subfield of motivation-based SSCM research to gain a deeper understanding of how motives may differentially predict sustainable supply chain practices and performance.
Practical implications
The results of this study demonstrate the critical links between moral motivation and the triple bottom line (TBL) performance and suggest that managers pay more attention to moral motives in their decision-making.
Originality/value
This study bridges gaps in the extant literature by incorporating motivation-based antecedents, expanding the scope of SSCM practices, including the social dimension of sustainability and investigating the mediating effects of SSCM practices on the links between motives and the TBL performance.
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Adele Berndt and Corné Meintjes
Family businesses feature prominently in economies, including the South African wine industry, using websites to convey their family identity. This research paper aims to explore…
Abstract
Purpose
Family businesses feature prominently in economies, including the South African wine industry, using websites to convey their family identity. This research paper aims to explore the family identity elements that family wineries use on their websites, their alignment and how these are communicated online.
Design/methodology/approach
Based on Gioia’s methodology, a two-pronged approach was used to analyze 113 wineries’ websites’ text using Atlas. ti from an interpretivist perspective.
Findings
South African wineries use corporate identity, corporate personality and corporate expression to illustrate their familiness on their websites. It is portrayed through their family name and heritage, supported by their direction, purpose and aspirations, which emerge from the family identity and personality. These are dynamic and expressed through verbal and visual elements. Wineries described their behaviour, relevant competencies and passion as personality traits. Sustainability was considered an integral part of their brand promise, closely related to their family identity and personality, reflecting their family-oriented philosophy. These findings highlight the integration that exists among these components.
Practical implications
Theoretically, this study proposes a family business brand identity framework emphasising the centrality of familiness to its identity, personality and expression. Using websites to illustrate this familiness is emphasised with the recommendation that family businesses leverage this unique attribute in their identity to communicate their authenticity.
Originality/value
This study contributes to understanding what family wineries communicate on their websites, specifically by examining the elements necessary to create a family business brand based on the interrelationship between family identity, personality and expression with familiness at its core, resulting in a proposed family business brand identity framework.