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Health literate discharge practices meet patient and family health literacy needs in preparation for care transitions from hospital to home. The purpose of this paper is to measure health literate discharge practices in Ontario hospitals using a new organizational survey questionnaire tool and to perform psychometric testing of this new survey.

This survey was administered to hospitals in Ontario, Canada. Exploratory factor analysis and reliability testing were performed.

The participation rate of hospitals was 46 percent. Exploratory factor analysis demonstrated that there were five factors. The survey, and each of the five factors, had moderate to high levels of reliability.

There is a need to expand the focus of further research to examine the experiences of patients and families. Repeating this study with a larger sample would facilitate further survey development.

Measuring health literate discharge practices with an organizational survey will help hospital managers to understand their performance and will help direct quality improvement efforts to improve patient care at hospital discharge and to decrease hospital readmission.

There has been little research into how patients are discharged from hospital. This study is the first to use an organizational survey tool to measure health literate discharge practices.

In the quest for better construction workforce management, this chapter explored the background of workforce management and related theories, models, and practices. Through a review, the chapter provided meaning to the concept of construction and workforce management. The chapter concluded that while the construction industry worldwide is important to the economic growth of the countries where it operates, the industry’s management of its workforce is challenged by several problems. These problems include the nature of the industry, skill shortage, unhealthy working environment, and poor image of the industry, among others. Also, while the construction industry is rich in diversity, this has been a major source of problems for workforce management. The chapter further revealed that to improve workforce management and attain better-performing construction organisations, careful recruitment, effective training, providing a safe working environment, putting policies to promote diversity, and ensuring innovativeness, among others, are essential.

Strategic stakeholder engagement, entrepreneurialism, ecosystem, corporate social responsibility, event management, branding, marketing strategy.

Post-graduate level, practitioners interested in MENSA Region, entrepreneurship policy makers and NGOs.

Abraaj Capital Ltd (Abraaj), a highly reputed private equity investment and management company, strongly believed in corporate social responsibility, strategic stakeholder engagement and entrepreneurship ecosystem development. In November, 2010, Abraaj held the “Celebration of Entrepreneurship” (CoE) a two-day free entrepreneur event, in Dubai. CoE was attended by more than 2,400 participants. The purpose of CoE was to contribute to building an entrepreneurship ecosystem in the Middle East North Africa South Asia region (MENASA). Based on participant feedback, CoE Outcomes and stakeholder feedback, the event was very successful.

This case is a good example of community engagement and showcases entrepreneurship ecosystem development. This case also highlights the challenges of putting together a signature event in a very short time frame. The future management dilemmas are also raised on various issues like whether to make this successful event a regular part of their organizational activities, and issues concerning the funding of such events. This case can be used to teach event management, branding, marketing strategy, CSR and entrepreneurship (from the ecosystem point of view). It will appeal to both educationalists and practitioners interested in the MENASA region, policy makers who facilitate entrepreneurship, CSR managers, event management companies and marketing specialist. It can be used to teach both undergraduate and postgraduate courses.

Strategy students can focus on marketing and branding strategies; like stakeholder engagement, internal marketing, social media, positioning and brand architecture. Student of event management can learn about prioritizing, adaptability, funding and the complexity of layering a program.

Teaching notes, videos.

Resultant leading equations are formed with non-linear partial differential equations by adopting a low Reynolds theory approximation. For a better and easier understanding of the role of physical features of the main problem, the equations are reduced to non-dimensional ordinary differential equations by incorporating the locally similar and non-similar dimensionless variables. In light of practical importance, all the significant findings are approximated by solving the equations with the assistance of a modified bvp4c built-in package. The effective speed, temperature and volume fraction of the same materials are displayed to address the behaviors of different controlling influences.

This work is inaugurated to investigate thermal cycling, thermal striping and thermal stratification, which cause thermally induced damage during the wavy confined flow domains. Such physical constraints are imposed on the wavy surface while considering the wavy dynamics of shear thinning materials. The impact of gravity is assumed on the vertical wavy surface, which is observed as the main source for the wavy flow occurrence. The surface’s amplitude plays a critical role in generating a high temperature difference. The same phenomenon is further extended with the applications of thermal radiation, mixed convection and dynamical homogeneous/heterogeneous reactions.

For instance, the higher stratification factor causes a reduction in the liquid wavy speed and temperature, and the rising chemically reactive rate factor declines the volume fraction during the typical wavy motion of the materials. Moreover, the larger amplitude and mixed convective factor reduced and uplifted the speed of the materials, respectively. The surface resistive forces are monitored with the graphical visualization of local similar skin friction and are determined larger by varying the Weissenberg and mixed convective factors. The affective liquid speed, temperature and volume fraction are plotted to address the behaviors of different controlling factors. These impacts are listed, i.e. with higher stratification factors, a reduction is noticed in the liquid velocity and temperature. On the other hand, an opposite depict is noticed for higher heat generation factors. The reduction in volume fraction is reported with variation in the reaction factor and Schmidt number.

After carefully assessing the previously referenced work, it is evident that the literature has yet to incorporate thermally stratified Williamson fluid. Meanwhile, the motion of the materials is noticed due to the gravitationally affected wavy surface. Such physical phenomenon is further approximated by testing a dynamical reaction during its motion. An effective presentation of all the outcomes is portrayed via graphs and approximated numerical results.

This study aims to structure a model for integrating social value into strategic management based on identifying the critical success factors (CSF) for such integration in the investigated companies.

This research was based on the actor–network theory. Through a rigorous approach to the case study methodology in a two-stage process lasting 21 months, we carried out this study.

Companies that use the polyhedral social accounting model in their strategic management processes do so without a reference model. We identified CSF for integrating social value, which was incorporated into a protocol model based on stakeholder theory and the use of social accounting.

Practitioners can use the proposed model to maintain the alignment of strategic performance and purpose. Using social accounting based on indicators and financial proxies allows managers to incorporate social value into strategic management in terms of financial value.

The institutional demand for social information is based on the growing sensitivity of companies. Aligning social values with business strategies contributes to social sustainability.

This study focuses on an unresearched emerging phenomenon. Since the first approach to stakeholder theory, the development of a stakeholder-oriented strategy has faced the lack of a stakeholder accounting system. The polyhedral model of social accounting could help overcome this problem as it provides information that allows a novel and innovative method to make a stakeholder-oriented strategy effective.

This paper aims to examine whether and how gender diversity and CEO gender can influence firm value in the emerging market of Pakistan. The study further tests whether these relations vary across state-owned enterprises (SOE) and non-state-owned enterprises (NSOE).

This study considers Pakistani listed firms over the period 2010-2017. The firms have been divided into SOE and NSOE for additional analysis. Tobin’s Q is used to measure firm’s value.

The authors document that female directors (FDirectors) on corporate boards is positively associated with firm value. The findings also illustrate that female CEOs (FCEOs) enhances a firm value. Additional analyses show that the influence of FDirectors and FCEOs on firm value is stronger in NSOE than in SOE.

The results suggest that gender diversity and CEO gender play a significant role in corporate decisions. The findings imply that FDirectors discipline the management, reduce agency conflicts and thereby improve corporate governance, resulting in higher firm value.

This study has two important contributions. First, while prior studies mostly based their arguments on using gender diversity of corporate boards, this study shows that a firm performance can be significantly improved if a female serves as a CEO. Second, this study also tests the stated relations for SOE and NSOE and show that gender diversity plays a significant role in NSOE than in SOE.

This paper aims to deal with the study of heat and mass transfer on double-diffusive three-dimensional hydromagnetic boundary layer flow of an electrically conducting Casson nanofluid over a stretching surface. The combined effects of nonlinear thermal radiation, magnetic field, buoyancy forces, thermophoresis and Brownian motion are taken into consideration with convective boundary conditions.

Similarity transformations are used to reduce the governing partial differential equations into a set of nonlinear ordinary differential equations. The reduced equations were numerically solved using Runge–Kutta–Fehlberg fourth-fifth-order method along with shooting technique.

The impact of several existing physical parameters such as Casson parameter, mixed convection parameter, regular buoyancy ratio parameter, radiation parameter, Brownian motion parameter, thermophoresis parameter, temperature ratio parameter on velocity, temperature, solutal and nanofluid concentration profiles are analyzed through graphs and tables in detail. It is found that the solutal component increases for Dufour Lewis number, whereas it decreases for nanofluid Lewis number. Moreover, velocity profiles decrease for Casson parameter, while the Nusselt number increases for Biot number, radiation and temperature ratio parameter.

This paper is a new work related to three-dimensional double-diffusive flow of Casson nanofluid with buoyancy and nonlinear thermal radiation effect.

Requirements of a project are found to change in various ways during the course of the same. Studies have investigated the effect of requirement volatility on different project parameters like effort, schedule, quality, etc. However, these studies have not looked into how different “patterns” of requirement volatility influence project quality; and which intervention strategies could be effective under the circumstances. This paper aims to address this issue.

The “system dynamics” approach has been used for carrying out the research. Based on a recent finding, we implemented different resource management policies on a validated software process model on waterfall systems development life cycle. Subsequently, we examined the efficacies of these resource management policies on project quality under requirement volatility.

Results indicate variations in quality metrics like error generation, error detection, and quality assurance effort across experimental scenarios as different patterns of requirement volatility and resource management policies impact the software project dynamics in different ways.

In absence of any imposed schedule penalty, the extent of variations in project parameters across the policy choices was not very significant. The results are also expected to differ depending upon the project development environment.

Findings are expected to assist project managers in deciding on the workforce augmentation plan that would favorably satisfy both the organization's objectives as well as the users' quality requirements under requirement volatility.

In present day context of shorter time to market and stringent quality requirements; meeting quality targets become difficult especially in scenarios where requirement volatility is a norm. This paper provides a dynamic view of the phenomenon of how quality gets affected; and explores the efficacy of different resource management strategies in improving quality under the experimental scenarios.

The purpose of this paper is to address double stratification and activation energy in flow of tangent hyperbolic fluid. Flow is induced by non-linear stretching sheet of variable thickness. Heat flux by Cattaneo–Christov theory is implemented.

Non-linear system is computed for the convergent solutions. Attention is particularly focused to the velocity, temperature and concentration.

It is found that temperature and thermal layer thickness are decreased for larger stratification.

In view of aforementioned communication, the aim of the present study is fourfold: First, to inspect stagnation point flow of tangent hyperbolic liquid by a stretched sheet; second, to discuss effect of non-Fourier heat flux and double stratification; third, to investigate activation energy; and fourth, to examine variable thickness effect.

Recent advancements in the field of organizational psychology have transformed the employees’ perceptions related to the reactions of the employment relationship. The main aim of the study is to explore the consequences of psychological contracts among the nursing staff and how to provide better patient care and quality service in the health-care system as nurses play a pivotal role in the context of Pakistan. Significantly, this study attempts to bridge the research gap by exploring consequences of psychological contracts. Drawing on the social exchange theory, this study examined the psychological contracts of nurses and their reactions to the perceived violation.

This research adopted a qualitative method and was based on an exploratory approach. Data were collected through in-depth semi-structured interviews from 21 nurses working in public, private and charity hospitals in Karachi, Pakistan. The thematic content analysis is employed for the analysis of data by using NVivo software.

The study identified the relational and transactional elements related to the psychological contract of nurses who predominantly consisted of supervisor support, autonomy, tangible/intangible rewards and trust. The intrinsic motivation which relates to their devotion to work was found as an additional element to balance their psychological contract. This research also establishes that the psychological contract of nurses is being violated in their work settings.

By highlighting the importance of psychological contract breach, the findings demonstrate that health-care institutions should take measures to cope with psychological contract breach issues at the workplace.

This study contributes to the body of knowledge by exploring psychological contract breach. Substantially, there are rare studies conducted on psychological contract breach among nurses in developing country context (Pakistan). However, this study adds to the previous studies related to the psychological contract of nurses in the context of Pakistan by using social exchange theories. Finally, this study enables the management of healthcare to balance the psychological contract issues effectively.