Lloyd J. Taylor and Ilene Poyner
This study aims to investigate the problem of trained employee retention in a highly competitive labor market for a manufacturing facility in the oilfields of West Texas.
Abstract
Purpose
This study aims to investigate the problem of trained employee retention in a highly competitive labor market for a manufacturing facility in the oilfields of West Texas.
Design/methodology/approach
This article examines how one manufacturing facility should be able to retain their trained employees by using the logic of Eliyahu M. Goldratt's thinking process.
Findings
The thinking process underscores the importance of a systematic process of problem‐solving by pinpointing the problem, determining a workable solution, and implementing the solution. By using this process, an organization would begin by looking for the underlying cause of the problem which produces undesirable effects (UDE) and develop a current reality tree highlighting these UDEs. Then the organization would develop a future reality tree which produces the desired effects.
Research limitations/implications
The list of publications was not exhaustive and were all US publications, which might have limited its usefulness outside the USA.
Practical implications
This paper is a useful source of ideas for training and retention of employees in a competitive labor market.