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The limitation of bridges’ operation can cause serious social, environmental and economic losses. Therefore, the monitoring and maintenance actions of these structures must be efficient and periodic, especially for bridges located in aggressive environments, such as urban-industrial centres, where the higher volume of carbon dioxide emissions favours carbonation induced corrosion. The purpose of this paper is to analyse the utility of including non-destructive testing (NDTs) to bridges assessment in that regions as a way of obtaining more in-depth information on the conditions of the material composing the structure.

First, the main bridges’ damages were detected by visual inspection. Then, based on the observations of bridges design, environment and main damages, an NDT programme was executed including surface hardness, ultrasonic pulse velocity test, pH indicator spraying, half-cell potential measurements and concrete resistivity tests.

It was observed that, for the studied cases, the carbonation did not present harmful depths, except for the structural elements where segregation and wear of the concrete were noticed. NDTs, associated with visual inspection, indicated the regions where corrective or preventive maintenance actions were actually needed, bringing greater security to the decision maker in regions where repairs are unnecessary or could be postponed.

This paper highlights the contribution of NDTs application in structures in urban-industrial regions where the main mechanism of deterioration is carbonation-induced corrosion, demonstrating the importance of these methods in the rational decision making of investments for maintenance.

This research seeks to explain how a national government becomes capable of constructing an account of its biodiversity performance that is aimed at enabling formulation of policy in pursuit of SDG 15: Life on Land.

The research examines a case study of the construction of the UK government's annual biodiversity report. The case is analysed to explain the process of framing a space in which the SDG-15 challenge of halting biodiversity loss is rendered calculable, such that the government can see and understand its own performance in relation to this challenge.

The construction of UK government's annual biodiversity report relies upon data collected through non-governmental conservation efforts, statistical expertise of a small project group within the government and a governmental structure that drives ongoing evolution of the indicators as actors strive to make these useful for policy formulation.

The analysis problematises the SDG approach to accounting for sustainable development, whereby performance indicators have been centrally agreed and universally imposed upon all signatory governments. The analysis suggests that capacity-building efforts for national governments may need to be broader than that envisaged by the 2030 Agenda for Sustainable Development.

In the spring of 1982, I published an article in Reference Services Review on marketing libraries and information services. The article covered available literature on that topic from 1970 through part of 1981, the time period immediately following Kotler and Levy's significant and frequently cited article in the January 1969 issue of the Journal of Marketing, which was first to suggest the idea of marketing nonprofit organizations. The article published here is intended to update the earlier work in RSR and will cover the literature of marketing public, academic, special, and school libraries from 1982 to the present.

The purpose of this paper is to examine the relationship between entrepreneurial orientation, innovation capacity, and firm performance in the creative industries context.

The paper uses a survey‐based empirical analysis.

Innovation capacity mediates the relationship between entrepreneurial orientation and two different measures of firm performance in the creative industries.

These results suggest that success in the creative industries requires significant alignment between the entrepreneurial management and creative capabilities of the firm. Firms must identify unique opportunities to exploit that will foster and best leverage their creative competencies.

In addition to providing initial insight on the relationship between entrepreneurial action, innovative capacity, and performance with the creative industries, the paper also is one of the first on the creative industries to focus on firm‐level strategy.

Undoubtedly the most publicised art event during recent months was the long‐awaited opening of the much‐debated extension to the National Gallery. Even when completed the Sainsbury Wing (named, of course, after the trio of grocers who donated the money for its erection) continued to generate controversy in architectural circles. To the uninvolved visitor the building seems to be enormously successful and the suspicion arises that a lot of adverse comments may have come from British architects disappointed that such a prestigious commission went to an American architect. But Robert Venturi and his principal partner, Denise Scott‐Brown, have cracked what had hitherto been seen as an insoluble problem, with style and vigour. Indeed, thanks to Prince Charles' notorious “carbuncle” intervention the National Gallery has now an extension of a quality not achievable (for a number of economic and aesthetic reasons) since the 1930s. This point is clearly emphasised by the illustrations of the structures previously proposed for the site reproduced in Colin Amery's A Celebration of Art and Architecture: The National Gallery Sainsbury Wing (ISBN 0 9476465 86 1, hardback, £40.00; ISBN 0 947645 87 X, paperback, £15.95). This includes not only a succinct history of the National Gallery and a survey of the various previous proposals for an extension, but also a section on “Construction Details” illustrated by some excellent paintings of work in progress, by Andrew Norris. Some of the paintings around which the Wing was designed are in Amery's book, but more are to be found in Michael Wilson's Guide to the Sainsbury Wing (ISBN 0 947645 94 2, paperback, £4.95). This takes the form of tours around the building and around the contents. These include a very large and elegant shop which has led to the immediate removal of the “temporary” shop from its previous dominating position within the National Gallery; a restaurant which allows the public a view of Trafalgar Square similar to that hitherto only available to users of the library in Canada House; and the Micro Gallery (sponsored by American Express) which brings the very latest touch‐screen computer technology right out to the public. With software developed by Cognitive Applications and editorial material generated by 21st Century Systems, this enables any visitor to search the whole of the National Gallery's catalogue and compile their own study notes. The system even has a facility for the display of explanations of “difficult” words used in the descriptions of the 2,000 painting involved, and, at print‐out time, there is even an explanation for the reasons why copyright restrictions prevent the reproduction of certain pictures. No wonder this facility has proved to be an immensely popular aspect of a building which already looks as though it has always been there.

This study aims to explore the dynamic interplay of key resources (i.e. research and development (R&D), advertising and exports) in affecting the performance of USA manufacturing firms. Specifically, the authors examine the dynamic impact of joint resources and predict differential effect scales contingent on firm capabilities.

This study presents a combined multiple regression analysis (MRA)-multilayer perceptron (MLP) neural network modeling and investigates the complex interlinkage of capabilities, resources and performance. As an innovative approach, the MRA-MLP model investigates the effect of capabilities under the combinatory deployment of joint resources.

This study finds that the impact of joint resources and synergistic rents is not uniform but rather distinctive according to the combinatory conditions and that the pattern is further shaped by firm capabilities. Accordingly, besides signifying the contingent aspect of capabilities across a range of resource combinations, the result also shows that managerial sophistication in adaptive resource control is more than a managerial ethos.

The proposed analytic process provides scientific decision support tools with control mechanisms with respect to deploying multiple resources and setting actionable goals, thereby presenting pragmatic benchmarking options to industry managers.

Using the theoretical underpinnings of the resource-based view (RBV) and resource orchestration, this study advances knowledge about the complex interaction of key resources by presenting a salient analytic process. The empirical design, which portrays holistic interaction patterns, adds to the uniqueness of this study of the complex interlinkages between capabilities, resources and shareholder value.

The purpose of this study is to understand the profit implications of analytics-driven centralized discriminatory pricing at the headquarter level compared with sales force price delegation in the purchase of an aftermarket good through an indirect retail channel with symmetric information.

Using individual-level loan application and approval data from a North American financial institution and segment-level customer risk as the price discrimination criterion for the firm, the authors develop a three-stage model that accounts for the salesperson’s price decision within the limits of the latitude provided by the firm; the firm’s decision to approve or not approve a sales application; and the customer’s decision to accept or reject a sales offer conditional on the firm’s approval. Next, the authors compare the profitability of this sales force price delegation model to that of a segment-level centralized pricing model where agent incentives and consumer prices are simultaneously optimized using a quasi-Newton nonlinear optimization algorithm (i.e. Broyden–Fletcher–Goldfarb–Shanno algorithm).

The results suggest that implementation of analytics-driven centralized discriminatory pricing and optimal sales force incentives leads to double-digit lifts in firm profits. Moreover, the authors find that the high-risk customer segment is less price-sensitive and firms, upon leveraging this segment’s willingness to pay, not only improve their bottom-line but also allow these marginalized customers with traditionally low approval rates access to loans. This points out the important customer welfare implications of the findings.

Substantively, to the best of the authors’ knowledge, this paper is the first to empirically investigate the profitability of analytics-driven segment-level (i.e. discriminatory) centralized pricing compared with sales force price delegation in indirect retail channels (i.e. where agents are external to the firm and have access to competitor products), taking into account the decisions of the three key stakeholders of the process, namely, the consumer, the salesperson and the firm and simultaneously optimizing sales commission and centralized consumer price.