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Article
Publication date: 13 March 2020

R.I. Ferguson, Karen Renaud, Sara Wilford and Alastair Irons

Cyber-enabled crimes are on the increase, and law enforcement has had to expand many of their detecting activities into the digital domain. As such, the field of digital forensics…

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Abstract

Purpose

Cyber-enabled crimes are on the increase, and law enforcement has had to expand many of their detecting activities into the digital domain. As such, the field of digital forensics has become far more sophisticated over the years and is now able to uncover even more evidence that can be used to support prosecution of cyber criminals in a court of law. Governments, too, have embraced the ability to track suspicious individuals in the online world. Forensics investigators are driven to gather data exhaustively, being under pressure to provide law enforcement with sufficient evidence to secure a conviction.

Yet, there are concerns about the ethics and justice of untrammeled investigations on a number of levels. On an organizational level, unconstrained investigations could interfere with, and damage, the organization's right to control the disclosure of their intellectual capital. On an individual level, those being investigated could easily have their legal privacy rights violated by forensics investigations. On a societal level, there might be a sense of injustice at the perceived inequality of current practice in this domain.

This paper argues the need for a practical, ethically grounded approach to digital forensic investigations, one that acknowledges and respects the privacy rights of individuals and the intellectual capital disclosure rights of organizations, as well as acknowledging the needs of law enforcement. The paper derives a set of ethical guidelines, and then maps these onto a forensics investigation framework. The framework to expert review in two stages is subjected, refining the framework after each stage. The paper concludes by proposing the refined ethically grounded digital forensics investigation framework. The treatise is primarily UK based, but the concepts presented here have international relevance and applicability.

Design/methodology/approach

In this paper, the lens of justice theory is used to explore the tension that exists between the needs of digital forensic investigations into cybercrimes on the one hand, and, on the other, individuals' rights to privacy and organizations' rights to control intellectual capital disclosure.

Findings

The investigation revealed a potential inequality between the practices of digital forensics investigators and the rights of other stakeholders. That being so, the need for a more ethically informed approach to digital forensics investigations, as a remedy, is highlighted and a framework proposed to provide this.

Research limitations/implications

The proposed ethically informed framework for guiding digital forensics investigations suggests a way of re-establishing the equality of the stakeholders in this arena, and ensuring that the potential for a sense of injustice is reduced.

Originality/value

Justice theory is used to highlight the difficulties in squaring the circle between the rights and expectations of all stakeholders in the digital forensics arena. The outcome is the forensics investigation guideline, PRECEpt: Privacy-Respecting EthiCal framEwork, which provides the basis for a re-aligning of the balance between the requirements and expectations of digital forensic investigators on the one hand, and individual and organizational expectations and rights, on the other.

Details

Journal of Intellectual Capital, vol. 21 no. 2
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 1 April 1991

IAN FERGUSON

TQM has empowered individuals to expand their horizons of personal quality and collective responsibility. This was highlighted at a recent conference held in Boston, USA.

56

Abstract

TQM has empowered individuals to expand their horizons of personal quality and collective responsibility. This was highlighted at a recent conference held in Boston, USA.

Details

Managing Service Quality: An International Journal, vol. 1 no. 4
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 1 February 1990

Ian Ferguson

Shows how to translate the voice of the customer into design processes. Asserts it is esential to apply design tools at the earliest possible stage in the product development…

507

Abstract

Shows how to translate the voice of the customer into design processes. Asserts it is esential to apply design tools at the earliest possible stage in the product development cycle. Examines the role of quality function deployment and barometer design using Taguchi methods in designing quality processes. Demonstrates the power of these tools by using a case study from the automotive industry. Concludes that the link of QFD and parameter design by Taguchi methods is a powerful one. Contends that, if done together, it enables upstream quality engineering to become an effective tool for bringing new products to market on time and meeting company and market expectations in all aspects of performance.

Details

The TQM Magazine, vol. 2 no. 2
Type: Research Article
ISSN: 0954-478X

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Article
Publication date: 1 February 2003

Yoji Akao and Glenn H. Mazur

Quality Function Deployment (QFD) has been practiced by leading companies around the world since 1966. Its two‐fold purpose is to assure that true customer needs are properly…

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Abstract

Quality Function Deployment (QFD) has been practiced by leading companies around the world since 1966. Its two‐fold purpose is to assure that true customer needs are properly deployed throughout the design, build and delivery of a new product, whether it be assembled, processed, serviced, or even software, and to improve the product development process itself. This paper describes the evolution of the method, its current best practice, and proposals for future direction, not only to log its history and key players correctly, but also to convey the richness and depth of the applications throughout multiple industries.

Details

International Journal of Quality & Reliability Management, vol. 20 no. 1
Type: Research Article
ISSN: 0265-671X

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Book part
Publication date: 26 November 2015

S. Anthony Thompson

This chapter discusses the contribution of the narrative and interpretive work of Dianne Ferguson (and Phil Ferguson) to the discourse of inclusive education research and…

Abstract

This chapter discusses the contribution of the narrative and interpretive work of Dianne Ferguson (and Phil Ferguson) to the discourse of inclusive education research and practices. The chapter explores the concept of authentic inclusion that accepts a discourse contextualized in a needs-based, individualized focus within a perspective of diversity. The chapter continues to reiterate Ferguson’s call to mesh general and special education even within our present day, and emphasizes the need for a genuinely inclusive yardstick – not only to beat the inclusion drum, but also to focus on what authentic inclusion actually looks like.

Details

Foundations of Inclusive Education Research
Type: Book
ISBN: 978-1-78560-416-4

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Article
Publication date: 9 October 2007

David Ryan and Elizabeth Lomas

The purpose of this paper is to introduce this dedicated research issue of the Records Management Journal

2993

Abstract

Purpose

The purpose of this paper is to introduce this dedicated research issue of the Records Management Journal

Design/methodology/approach

This paper provides a brief viewpoint on records management research.

Findings

This issue should clearly demonstrate why research is so critical.

Originality/value

This paper provides a brief viewpoint on records management research.

Details

Records Management Journal, vol. 17 no. 3
Type: Research Article
ISSN: 0956-5698

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Article
Publication date: 1 April 1949

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields…

259

Abstract

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

Details

Aslib Proceedings, vol. 1 no. 4
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 8 August 2016

Graham Ferguson, Kong Cheen Lau and Ian Phau

Focusing on symbolic brands, this paper aims to re-test whether perceived â€∼fit’ between the personality of the parent brand, and the brand extension causes consumers to the feel…

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Abstract

Purpose

Focusing on symbolic brands, this paper aims to re-test whether perceived â€∼fit’ between the personality of the parent brand, and the brand extension causes consumers to the feel increased affect towards the brand extension. The contention is that high brand personality fit causes consumers to like the brand extension more because, like the parent brand, consumers can use the brand extension to maintain and project a desirable self-identity. This relationship is obscured because consumers process brand personality fit as part of the overall brand image fit; therefore, the potential mediating role of brand image is tested. Consumers differ in their self-monitoring disposition as well, which may explain differences in response to perceived personality fit. Therefore, the potential moderating role of self-monitoring is tested.

Design/methodology/approach

Using an experimental design, respondents viewed an advertisement for a brand extension that showed either congruent, moderately incongruent or incongruent personality fit with the parent brand. This was completed for four symbolic brands: two watch brands and two motor vehicle brands.

Findings

The results indicate that brand personality fit between the brand extension and the parent brand is causally related to affect felt towards the brand extension, but that this relationship is fully mediated by image fit for the BMW brand and partially mediated for Volkswagen Beetle, Omega and Swatch. For BMW and Swatch, the relationship between the independent variable personality fit and the mediator variable image fit is positively moderated by the self-monitoring disposition of the consumer.

Research limitations/implications

The implication is that, while marketers can communicate a wide range of attributes when advertising brand extensions, marketers of symbolic brands should clearly demonstrate brand personality fit as an important component of brand image fit. This is even more important for consumers with a high self-monitoring disposition.

Originality/value

The study conclusively tests the importance of personality fit for symbolic brands, the mediating role of brand image and the interaction effect of self-monitoring on personality fit. These findings contribute to the research literature and help marketers to manage the level of personality fit that should be emphasized in their marketing communications.

Details

Journal of Consumer Marketing, vol. 33 no. 5
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 7 June 2013

Graham Ferguson and Ian Phau

This paper aims to investigate the level of fear experienced by students aged 13 to 30 years, in response to different types of anti‐smoking fear appeals. It seeks to extend and…

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Abstract

Purpose

This paper aims to investigate the level of fear experienced by students aged 13 to 30 years, in response to different types of anti‐smoking fear appeals. It seeks to extend and validate Quinn et al.'s study by specifically comparing adolescent and young adult responses to fear appeals.

Design/methodology/approach

A total of 548 useable questionnaires were collected via a self‐administered questionnaire based on established scales. Factor analysis, T tests and ANOVA were used to replicate Quinn et al.'s analysis of the data.

Findings

The main results are consistent with previous findings that adolescents and non‐smokers experience more fear. Further, general health and factual appeals cause the most fear across all ages but adolescents were more fearful of factual appeals and social ostracism appeals than young adults possibly indicating that factual and social appeals are better targeted at adolescents than young adults. The results were broadly similar to Quinn et al.'s results.

Practical implications

Advertisers often use realistic fear appeals to attract the attention of the intended recipient, to scare the recipient into processing the information, and to get them to act in response to the anti‐smoking message. However, because adolescents and nonsmokers experience more fear, social marketers, governments, schools and parents need to customise fear appeals to suit these recipients.

Originality/value

The current study re‐tests and revalidates the effect of these different appeal types amongst adolescents and young adults. The results will help clarify which type of fear appeal causes more fear amongst adolescents and young adults in Australia, 20 years on from Quinn et al.'s study.

Details

Young Consumers, vol. 14 no. 2
Type: Research Article
ISSN: 1747-3616

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Book part
Publication date: 9 September 2020

Tom Pettinger

Purpose – The author investigates how those who have engaged in political violence in the UK understand Prevent’s preemptive rationality, and how Prevent conceptualizes the…

Abstract

Purpose – The author investigates how those who have engaged in political violence in the UK understand Prevent’s preemptive rationality, and how Prevent conceptualizes the trajectory toward “terrorism” in relation to the testimony of those who have engaged in “terrorist” violence and were convicted of terrorism offences.

Methodology/Approach – The author takes the assumptions that Prevent makes about risk (from the Prevent Strategy and other documents), and tests these against the testimony of former combatants from “the Troubles.”

Findings – Despite the trajectory toward violence not being considered to differ fundamentally nor demonstrated through evidence to operate differently from one era to the next, the premise of Prevent’s assumptions of the movement into violence and former combatant testimony are entirely foreign to each other.

Originality/Value – Although militants from “the Troubles” (a conflict ending in 1998) and Prevent (established in 2003) are speaking about the same country and narrating their “truth” within five years of each other, the differences in how former combatants and Prevent understand the trajectory toward violence have not been considered. This has remained a significant omission of terrorism scholarship.

Details

Radicalization and Counter-Radicalization
Type: Book
ISBN: 978-1-83982-988-8

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