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Article
Publication date: 1 June 2005

Hyun‐Gyung Im, JoAnne Yates and Wanda Orlikowski

To explain how genres structure temporal coordination in virtual teams over time.

2615

Abstract

Purpose

To explain how genres structure temporal coordination in virtual teams over time.

Design/methodology/approach

The first year e‐mail archive of a small distributed software development start‐up was coded and analyzed and these primary data were complemented with interviews of the key participants and examination of notes from the weekly phone meetings.

Findings

In this paper, it is found that members of a small start‐up organization temporally coordinated their dispersed activities through everyday communicative practices, thus accomplishing both the distributed development of a software system and the creation of a robust virtual team. In particular, the LC members used three specific genres – status reports, bug/error notifications, and update notifications – and one genre system – phone meeting management – to coordinate their distributed software development over time.

Research limitations/implications

The study confirms the various suggestions from prior virtual team research that structuring communication and work process is an important mechanism for the temporal coordination of dispersed activities. In particular, an attempt has been made to show that the notions of genre and genre system are particularly useful to make sense of and analyze how such structuring actually occurs over time.

Originality/value

In this paper, the research focus is shifted from how a given set of temporal coordination mechanisms affect team performance to how coordination mechanisms emerge, are stabilized, and adapted over time. It is also shown how the notion of genre may be used to shed light on the practices through which temporal coordination is accomplished in geographically distributed teams.

Details

Information Technology & People, vol. 18 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Content available
Article
Publication date: 1 October 2006

303

Abstract

Details

Information Technology & People, vol. 19 no. 4
Type: Research Article
ISSN: 0959-3845

Article
Publication date: 1 June 2005

Barbara H. Kwaśnik and Kevin Crowston

To introduce the special issue on “Genres of digital documents.” While there are many definitions of genre, most include consideration of the intended communicative purpose, form…

2011

Abstract

Purpose

To introduce the special issue on “Genres of digital documents.” While there are many definitions of genre, most include consideration of the intended communicative purpose, form and sometimes expected content of a document. Most also include the notion of social acceptance, that a document is of a particular genre to the extent that it is recognized as such within a given discourse community.

Design/methodology/approach

The article reviews the notion of document genre and its applicability to studies of digital documents and introduces the four articles in the special issue.

Findings

Genre can be studied based on intrinsic genre attributes or on the extrinsic function that genre fulfills in human activities. Studies on intrinsic attributes include classifications of genres as clusters of attributes, though these classifications can be problematic because documents can be used in flexible ways. Also, new information technologies have enabled the appearance of novel genres. Studies on extrinsic function include ways to use genre for education or information accesses, as well as the use of genre as a lens for understanding communications in organizations. The four articles in the special issue illustrate these approaches.

Originality/value

The paper provides a framework that organizes the range of research about genres of digital documents that should be helpful to those reading this research or planning their own studies.

Details

Information Technology & People, vol. 18 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

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