Hugo Martinelli Watanuki and Renato de Oliveira Moraes
The purpose of this paper is to identify the practices that owners of public profiles in social networking sites can leverage to actively build online reputation and to evaluate…
Abstract
Purpose
The purpose of this paper is to identify the practices that owners of public profiles in social networking sites can leverage to actively build online reputation and to evaluate the impact of the adoption of such practices on the initial formation of trust toward these individuals when they are presented as new virtual work partners.
Design/methodology/approach
A theoretical model was developed and an experiment with 233 participants was utilized to assess the model using partial least squares structural equation modeling.
Findings
The results suggest that individuals can build their online reputations in public profiles of social networking sites via a series of practices of self-disclosure of information and that the adoption of these practices has significant effects on the initial formation of trust toward the profile owner in virtual work contexts. Categorization mechanisms such as stereotyping, unit grouping and reputation categorization have been found to contribute to the initial formation of trust, both from an affect and cognition-based perspectives.
Originality/value
Little is known about the information disclosure practices in public profiles of social networking sites that new work partners can adopt to facilitate the formation of trust between them before they start working together. This study has contributed to the existing body of literature by clarifying these practices and the relative importance of online reputation to the initial formation of trust during the outset of a new virtual work relationship.
Details
Keywords
Hugo Martinelli Watanuki and Renato de Oliveira Moraes
The purpose of this paper is to investigate the potential influence of virtual team size on team performance by examining group processes in the context of information technology…
Abstract
Purpose
The purpose of this paper is to investigate the potential influence of virtual team size on team performance by examining group processes in the context of information technology (IT) service provisioning. This paper proposes a theoretical model of the relationships and presents an empirical study to verify the model.
Design/methodology/approach
Utilizing a survey questionnaire as the data collection instrument, this study focuses on IT service provisioning professionals who are actively engaged in virtual work contexts to test the relationships proposed by the theoretical model. A consistent version of the partial least square structural equation modeling (PLS-SEM) approach is used to assess the proposed hypotheses.
Findings
Although the statistical analyses did not provide support for the hypothesized effects of team size on virtual team performance, the results provide novel insights that may help teams overcome the functioning challenges that they face, as reported in the previous literature on virtual team size. In addition, the results highlight the importance of specific group processes for obtaining superior team performance.
Originality/value
Currently, virtual teams are a reality in several organizations, especially in the IT service provisioning industry. However, despite its importance, the literature suggests that virtual team size has not yet been fully explored as a possible means of enhancing group collaboration in such contexts. This paper attempts to provide an empirical contribution to this field using the latest developments in PLS-SEM.