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Publication date: 22 May 2019

Greg Morgan

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Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times
Type: Book
ISBN: 978-1-78756-776-4

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Article
Publication date: 1 December 1998

Hubert L. Dreyfus

Proposes that while it is not unfeasible that we will be able to communicate directly with computers in ordinary language, it is highly unlikely that this will ever be achieved…

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Abstract

Proposes that while it is not unfeasible that we will be able to communicate directly with computers in ordinary language, it is highly unlikely that this will ever be achieved. As Heidegger pointed out, language is not normally used for the exchange of information but calls to attention some aspect of the world the language users already share. Without this experience of the world, computers are unable to place language in context. Moreover, humans continue to develop and experience, so the context for language is ever changing. This is the challenge for artificial intelligence researchers. Also discusses the practical consequences of this fundamental problem, current solutions and their social implications and dangers.

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Information Technology & People, vol. 11 no. 4
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 30 May 2024

Andrew James McFadzean

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The Bottom Line, vol. 37 no. 2
Type: Research Article
ISSN: 0888-045X

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Article
Publication date: 4 April 2008

Anne Gerdes

The purpose of this paper is to analyse how standardisation influences home care work practice.

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Abstract

Purpose

The purpose of this paper is to analyse how standardisation influences home care work practice.

Design/methodology/approach

The paper presents a qualitative interview‐based case study from the elderly care sector in a Danish council. The interviews reveal care workers and administrative staffs' interpretation of how the implementation of IT and standards affects their work situation. Findings from the case study are supported by a large‐scale quantitative study regarding organisational transformations in the elderly care sector.

Findings

The paper discusses how standardisation, in the form of implementation of IT‐systems and categorization tools, influences the potential for development of competencies. The findings show that an engaged practice is difficult to maintain when working under circumstances characterized by lack of time and a requirement for standardisation and documentation.

Originality/value

The study provides insight into the divergence between standards and the importance of relying on experience‐based knowledge and value rational skills in relation to care work. The paper stresses the point that standards are necessary to coordinate workflow activities and support decision making. Nevertheless, it is shown that when reification dominates, the degree of standardisation will lend itself to an instrumental practice not supportive of growing competencies within the field of care giving.

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Journal of Information, Communication and Ethics in Society, vol. 6 no. 1
Type: Research Article
ISSN: 1477-996X

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Book part
Publication date: 22 May 2019

Greg Morgan

Abstract

Details

Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times
Type: Book
ISBN: 978-1-78756-776-4

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Book part
Publication date: 3 June 2008

Jennifer K. Sweeney

This study investigated the skill development of academic reference librarians. It has been assumed that skill develops over time through experience, yet workplace competencies…

Abstract

This study investigated the skill development of academic reference librarians. It has been assumed that skill develops over time through experience, yet workplace competencies are currently described without reference to level of expertise. Drawing on the literature of occupational sociology, the Dreyfus model is an experiential, developmental model rather than a trait or talent model, allowing the holistic exploration of skill change through analysis of reference situations as contextualized and social phenomena. Three aspects of change in skill level were investigated: the shift from reliance on rules and abstract principles to the use of real experience to guide action; the growth in ability to discern relevant information from noise in complex situations; and the increase in engaged, involved performance out of initial detachment. Analysis of interview narratives with 17 reference librarians and two reference assistants suggests that the Dreyfus model is applicable to reference skill development with some differences. Skill characteristics were discerned at four levels: beginner, competent, proficient, and expert. Observed skill criteria in the narratives were used to reorganize the mixed skill levels presented in the Reference and User Services Association (RUSA) Professional Competencies for Reference and User Services Librarians.

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Advances in Library Administration and Organization
Type: Book
ISBN: 978-0-7623-1488-1

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Book part
Publication date: 22 May 2019

Greg Morgan

Abstract

Details

Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times
Type: Book
ISBN: 978-1-78756-776-4

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Book part
Publication date: 21 October 2019

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Values, Rationality, and Power: Developing Organizational Wisdom
Type: Book
ISBN: 978-1-83867-942-2

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Book part
Publication date: 17 September 2018

Greg Morgan

Addressing the challenge of continuously strengthening our own leadership begins with considering our self-efficacy, our belief in our capacity to carry out desired actions, and…

Abstract

Addressing the challenge of continuously strengthening our own leadership begins with considering our self-efficacy, our belief in our capacity to carry out desired actions, and its influence on our agency, our actual capacity to carry out desired actions. Our agency grows when “nudged” along by our self-efficacy. However, this requires insight into what is happening around us, achieved by looking to the following two leadership horizons:

Presence, how much we notice and attend to what is happening, with empathy, for all stakeholders.

Vision and values, why we do what we do, how we see ourselves, and who we aspire to be.

Beyond what these two leadership horizons offer separately, together they influence the stories we shape in our “storied space,” the place we each occupy in which the events of the past and the possibilities of the future converge in our ever-unfolding present. We constantly draw together emerging insights to keep making new meaning and ideating possibilities best matched to addressing emerging challenges. As our understanding sharpens, we narrow our options to the best fitting one, shape it into a prototype, and test it in action. Throughout this, we constantly monitor the resonance of our self-efficacy and agency to keep the actions we intend undertaking realistically sitting at the threshold of what we can nearly accomplish.

Rather than mapping a fixed blueprint, this design approach offers rigor and agility, enabling our agency to grow organically, culminating in leadership fit for purpose, including a sound capacity to strengthen our own leadership, by design.

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Exceptional Leadership by Design: How Design in Great Organizations Produces Great Leadership
Type: Book
ISBN: 978-1-78743-901-6

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Book part
Publication date: 23 April 2019

Fidelia Ibekwe

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European Origins of Library and Information Science
Type: Book
ISBN: 978-1-78756-718-4

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