Just how seriously do management regard the shrinkage problem? And is management quite clear as to who exactly are the villains in the piece? Shrinkage is avoidable, says Howard…
Abstract
Just how seriously do management regard the shrinkage problem? And is management quite clear as to who exactly are the villains in the piece? Shrinkage is avoidable, says Howard Sledmere, but only if management takes a firm grip and applies a responsible strategy
Everybody is agreed that “theft”, as it is now bluntly called, from stores and shops represents an increasingly horrendous loss each year. But there is scant agreement as to how…
Abstract
Everybody is agreed that “theft”, as it is now bluntly called, from stores and shops represents an increasingly horrendous loss each year. But there is scant agreement as to how the losses should be apportioned between customers, staff, and “back‐door”. Howard Sledmere suggests that staff losses should come under closer scrutiny from management and outlines a policy for dealing with the problem.