Ahmad A. Alzahrani, Seng W. Loke and Hongen Lu
The purpose of this paper is to investigate the related issues of physical annotation systems and also to study their historical development. Moreover, the paper provides a…
Abstract
Purpose
The purpose of this paper is to investigate the related issues of physical annotation systems and also to study their historical development. Moreover, the paper provides a taxonomy of physical annotation systems, including augmented reality systems and concludes with future challenges concerning such systems.
Design/methodology/approach
The authors first provide a review and a comparison of existing physical annotation systems. The authors' classification of the physical annotation systems is based on the capabilities they provide.
Findings
Physical annotation systems evolve as technology progresses. However, there are issues such as cognitive overload, trust, transient associations, and integrating of social networking with physical annotations.
Research limitations/implications
As technology develops, physical annotations will become increasingly important in daily life. Hence, there are important research issues to address with regards to physical annotation systems.
Practical implications
New better physical annotation systems are needed, which will change the way we do things in life, including personal memory, tourism, commerce, security, games, traffic management, entertainment and health.
Social implications
Physical annotation systems will affect the relationships between people, between people and places and between people and things. There is a potential shift in the way people view the physical world, not only as what we see but as what we see through the devices we carry.
Originality/value
The paper is an original review of physical annotation systems; there does not seem to be many such reviews on this area. The paper presents a set of future challenges regarding such systems.
Details
Keywords
The purpose of this paper is to report case studies conducted in a company in Italy that produces packaging systems, in comparison with a Brazilian company within a similar…
Abstract
Purpose
The purpose of this paper is to report case studies conducted in a company in Italy that produces packaging systems, in comparison with a Brazilian company within a similar industrial sector. The paper compares those two cases in terms of quality function deployment (QFD) usage and discusses the lessons learned from the cases.
Design/methodology/approach
Case‐based research was employed. Data were mostly gathered through semi‐structured interviews with engineers and managers involved with product development. Direct observation and archival data were also used to extract more evidence towards triangulation. Then, the aggregation of results was done a posteriori.
Findings
QFD implementation process was found to be similar in both companies but with some differences in terms of managerial aspects of product development, e.g. gathering the voice of customer and a more extensive use of other matrices besides the “house of quality”.
Research limitations/implications
The study was limited in two companies. Although one of the purposes was to analyse if there are contextual differences between those two cases, this study was unable of verifying the context of QFD application. In addition, the study findings are not generalisable to other similar plants.
Practical implications
The research shows the importance of QFD implementation and similarities between the cases, in addition to contributing to application by identifying relevant aspects of its introduction. It enables practitioners to use the findings on factors that should be taken into consideration when applying QFD.
Originality/value
Besides the comparison between two companies, the paper discusses the innovation on QFD projects in one of the companies. In addition, the empirical results found grounding in existing theory to some extent.