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1 – 10 of over 12000DaPeng Xu, Qiang Ye, Hong Hong and Fangfang Sun
With the increasing importance of e-commerce to the economy and people's lives, user-generated content, such as electronic word-of-mouth (eWOM) represented by online reviews, has…
Abstract
Purpose
With the increasing importance of e-commerce to the economy and people's lives, user-generated content, such as electronic word-of-mouth (eWOM) represented by online reviews, has exploded. On one hand, it is of great significance for review consumers (readers) to identify high-quality ones from a large number of existing reviews to assist their purchase decision. On the other hand, how to use appropriate strategies to make their published reviews more concerned by others is also important to review generators (reviewers). The purpose of this study is to understand the comprehensive relationship among review characteristics, review helpfulness and receiver attention.
Design/methodology/approach
This study uses the online movie reviews obtained from the most popular review platform in China to conduct multiple empirical analyses.
Findings
The results show that the review helpfulness plays a mediating role between the emotional characteristics of online reviews and the receiver attention, and such a mediating role is more significant among reviewers with rich review expertise. The reviewer's expertise also moderates the impact of review emotions on review helpfulness.
Originality/value
This work studies eWOM receiver involvement, which can ultimately impact product sales, but seldom be investigated in eWOM domain. Therefore, this research can enrich studies on eWOM and provide valuable practical implications as well.
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DaPeng Xu, Lingfei Deng, Xiao Fan and Qiang Ye
Building on a small body of work, the authors' study aims to investigate some important antecedents of online review characteristics in the Chinese restaurant industry.
Abstract
Purpose
Building on a small body of work, the authors' study aims to investigate some important antecedents of online review characteristics in the Chinese restaurant industry.
Design/methodology/approach
Using a data set of restaurant reviews collected from a most popular review platform in China, the authors conduct a series of analyses to examine the influence of travel experience and travel distance on travelers' review characteristics in terms of review rating and media richness. The moderating effect of restaurant price on the influence is also investigated.
Findings
Travelers with a longer travel distance and more travel experience tend to provide higher and lower online ratings, respectively, which can be explained by the construal level theory (CLT) and the expectation-confirmation theory (ECT), respectively. Furthermore, these strong feelings can then induce travelers to post enriched reviews with more pictures, more words and more affective words to release consumption tension. Besides, restaurant price can moderate these relationships.
Originality/value
Distinguished from most studies which mainly focus on the consequences of online review characteristics or antecedents of review helpfulness, the authors pay attention to the effects of travelers' individual differences in terms of travel distance and travel experience on travelers' online reviewing behavior. In addition to review rating, the authors also focus on media richness in terms of visual and textual information. The authors' research findings can benefit restaurant consumers and managers for their online word-of-mouth utilization and management.
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Rebecca Reynolds, Sam Chu, June Ahn, Simon Buckingham Shum, Preben Hansen, Caroline Haythornthwaite, Hong Huang, Eric M. Meyers and Soo Young Rieh
Many of today’s information and technology systems and environments facilitate inquiry, learning, consciousness-raising and knowledge-building. Such platforms include e-learning…
Abstract
Purpose
Many of today’s information and technology systems and environments facilitate inquiry, learning, consciousness-raising and knowledge-building. Such platforms include e-learning systems which have learning, education and/or training as explicit goals or objectives. They also include search engines, social media platforms, video-sharing platforms, and knowledge sharing environments deployed for work, leisure, inquiry, and personal and professional productivity. The new journal, Information and Learning Sciences, aims to advance our understanding of human inquiry, learning and knowledge-building across such information, e-learning, and socio-technical system contexts.
Design/methodology/approach
This article introduces the journal at its launch under new editorship in January, 2019. The article, authored by the journal co-editors and all associate editors, explores the lineage of scholarly undertakings that have contributed to the journal's new scope and mission, which includes past and ongoing scholarship in the following arenas: Digital Youth, Constructionism, Mutually Constitutive Ties in Information and Learning Sciences, and Searching-as-Learning.
Findings
The article offers examples of ways in which the two fields stand to enrich each other towards a greater holistic advancement of scholarship. The article also summarizes the inaugural special issue contents from the following contributors: Caroline Haythornthwaite; Krista Glazewski and Cindy Hmelo-Silver; Stephanie Teasley; Gary Marchionini; Caroline R. Pitt; Adam Bell, Rose Strickman and Katie Davis; Denise Agosto; Nicole Cooke; and Victor Lee.
Originality/value
The article, this special issue, and the journal in full, are among the first formal and ongoing publication outlets to deliberately draw together and facilitate cross-disciplinary scholarship at this integral nexus. We enthusiastically and warmly invite continued engagement along these lines in the journal’s pages, and also welcome related, and wholly contrary points of view, and points of departure that may build upon or debate some of the themes we raise in the introduction and special issue contents.
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Diptiranjan Behera, Hong-Zhong Huang and Smita Tapaswini
Recently, fractional differential equations have been used to model various physical and engineering problems. One may need a reliable and efficient numerical technique for the…
Abstract
Purpose
Recently, fractional differential equations have been used to model various physical and engineering problems. One may need a reliable and efficient numerical technique for the solution of these types of differential equations, as sometimes it is not easy to get the analytical solution. However, in general, in the existing investigations, involved parameters and variables are defined exactly, whereas in actual practice it may contain uncertainty because of error in observations, maintenance induced error, etc. Therefore, the purpose of this paper is to find the dynamic response of fractionally damped beam approximately under fuzzy and interval uncertainty.
Design/methodology/approach
Here, a semi analytical approach, variational iteration method (VIM), has been considered for the solution. A newly developed form of fuzzy numbers known as double parametric form has been applied to model the uncertainty involved in the system parameters and variables.
Findings
VIM has been successfully implemented along with double parametric form of fuzzy number to find the uncertain dynamic responses of the fractionally damped beam. The advantage of this approach is that the solution can be written in power series or compact form. Also, this method converges rapidly to have the accurate solution. The uncertain responses subject to impulse and step loads have also been computed and the behaviours of the responses are analysed. Applying the double parametric form, it reduces the computational cost without separating the fuzzy equation into coupled differential equations as done in traditional approaches.
Originality/value
Uncertain dynamic responses of fuzzy fractionally damped beam using the newly developed double parametric form of fuzzy numbers subject to unit step and impulse loads have been obtained. Gaussian fuzzy numbers are used to model the uncertainties. In the methodology using the alpha cut form, corresponding beam equation is first converted to an interval-based fuzzy equation. Next, it has been transformed to crisp form by applying double parametric form of fuzzy numbers. Finally, VIM has been applied to solve the same for the general fuzzy responses. Various numerical examples have been taken in to consideration.
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Jun Wu, Hong-Zhong Huang, Yan-Feng Li, Song Bai and Ao-Di Yu
Aero-engine components endure combined high and low cycle fatigue (CCF) loading during service, which has attracted more research attention in recent years. This study aims to…
Abstract
Purpose
Aero-engine components endure combined high and low cycle fatigue (CCF) loading during service, which has attracted more research attention in recent years. This study aims to construct a new framework for the prediction of probabilistic fatigue life and reliability evaluation of an aero-engine turbine shaft under CCF loading if considering the material uncertainty.
Design/methodology/approach
To study the CCF failure of the aero-engine turbine shaft, a CCF test is carried out. An improved damage accumulation model is first introduced to predict the CCF life and present high prediction accuracy in the CCF loading situation based on the test. Then, the probabilistic fatigue life of the turbine shaft is predicted based on the finite element analysis and Monte Carlo analysis, where the material uncertainty is taken into account. At last, the reliability evaluation of the turbine shaft is conducted by stress-strength interference models based on an improved damage accumulation model.
Findings
The results indicate that predictions agree well with the tested data. The improved damage accumulation model can accurately predict the CCF life because of interaction damage between low cycle fatigue loading and high cycle fatigue loading. As a result, a framework is available for accurate probabilistic fatigue life prediction and reliability evaluation.
Practical implications
The proposed framework and the presented testing in this study show high efficiency on probabilistic CCF fatigue life prediction and can provide technical support for fatigue optimization of the turbine shaft.
Originality/value
The novelty of this work is that CCF loading and material uncertainty are considered in probabilistic fatigue life prediction.
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Danielle Watson, Ariel Yap, Nathan W. Pino and Jarrett Blaustein
Despite a global consensus that rule of law is desirable, there are important debates about what this entails and how it can be achieved or supported in developing and…
Abstract
Despite a global consensus that rule of law is desirable, there are important debates about what this entails and how it can be achieved or supported in developing and transitional countries of the Global South. Accordingly, this chapter considers the importance and contextual suitability of rule of law as a building block for ‘peaceful and inclusive societies’ in the context of the Sustainable Development Goals (SDG). We begin by examining key definitional debates and consider the challenges inherent to monitoring progress towards SDG target 16.3 which seeks to ‘promote the rule of law at the national and international levels, and ensure equal access to justice for all’. We proceed to illustrate some of these definitional and methodological limitations by considering how favourable rankings of model Western democracies mask rule of law deficits that relate to access to justice and the protection of human rights for marginalised populations. This critique highlights an important point that is repeatedly emphasised throughout the rule of law literature: rule of law is not an end state but rather an ideal that all countries must continuously work to realise and sustain. The remainder of the chapter considers the challenges of promoting a Western rule of law agenda in a failed and titular democracy (the Solomon Islands) and a peaceful and prosperous country (Singapore) which adheres to a ‘thin’ definition of the rule of law that does not conform with liberal ideals.
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This chapter presents an understanding of the nature, peculiarities and factors that influence decision-making by executives and managers across the various sub-regions of Africa…
Abstract
This chapter presents an understanding of the nature, peculiarities and factors that influence decision-making by executives and managers across the various sub-regions of Africa. Focusing on factors such as culture, faith, ethics, information paucity and institutions, the chapter examines the prevailing nature of decision-making in West Africa, East Africa, Northern Africa and Southern Africa. Interestingly, decision-making in these regions is characterised by unique features and peculiarities. The Ubuntu African philosophy was used to illustrate the traditional African lifestyle and decision-making practice. Drawing from both traditional and contemporary decision-making approaches, it identifies similarities as well as differences in the approach employed by decision-makers across the various sub-regions of Africa. To clearly articulate the similarities and differences, interviews and surveys were used to gather data from managers operating in these regions. Factor analysis enabled the description of underlying factors that drive decision-making within each region. The chapter further illustrates a framework for decision-making practice in Africa, which shows the dynamics and important features of decision-making among executives in Africa. The author describes decision- making as an essential competence for managers and posits that being cognisant of the factors that influence decision-making significantly improves organisational performance. In conclusion, it recommends suitable strategies that enhance the quality of decision-making for both managers and educators.
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Thomas Gegenhuber, Elke Schuessler, Georg Reischauer and Laura Thäter
Working conditions on many digital work platforms often contribute to the grand challenge of establishing decent work. While research has examined the public regulation of…
Abstract
Working conditions on many digital work platforms often contribute to the grand challenge of establishing decent work. While research has examined the public regulation of platform work and worker resistance, little is known about private regulatory models. In this paper, we document the development of the “Crowdwork Agreement” forged between platforms and a trade union in the relatively young German crowdworking field. We find that existing templates played an important role in the process of negotiating this new institutional infrastructure, despite the radically new work context. While the platforms drew on the corporate social responsibility template of voluntary self-regulation via a code of conduct focusing on procedural aspects of decent platform work (i.e., improving work conditions and processes), the union contributed a traditional social partnership template emphasizing accountability, parity and distributive matters. The trade union’s approach prevailed in terms of accountability and parity mechanisms, while the platforms were able to uphold the mostly procedural character of their template. This compromise is reflected in many formal and informal interactions, themselves characteristic of a social partnership approach. Our study contributes to research on institutional infrastructures in emerging fields and their role in addressing grand challenges.
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