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Article
Publication date: 5 August 2014

Katherine M. Tsui, Eric McCann, Amelia McHugh, Mikhail Medvedev, Holly A. Yanco, David Kontak and Jill L. Drury

The authors believe that people with cognitive and motor impairments may benefit from using of telepresence robots to engage in social activities. To date, these systems have not…

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Abstract

Purpose

The authors believe that people with cognitive and motor impairments may benefit from using of telepresence robots to engage in social activities. To date, these systems have not been designed for use by people with disabilities as the robot operators. The paper aims to discuss these issues.

Design/methodology/approach

The authors conducted two formative evaluations using a participatory action design process. First, the authors conducted a focus group (n=5) to investigate how members of the target audience would want to direct a telepresence robot in a remote environment using speech. The authors then conducted a follow-on experiment in which participants (n=12) used a telepresence robot or directed a human in a scavenger hunt task.

Findings

The authors collected a corpus of 312 utterances (first hand as opposed to speculative) relating to spatial navigation. Overall, the analysis of the corpus supported several speculations put forth during the focus group. Further, it showed few statistically significant differences between speech used in the human and robot agent conditions; thus, the authors believe that, for the task of directing a telepresence robot's movements in a remote environment, people will speak to the robot in a manner similar to speaking to another person.

Practical implications

Based upon the two formative evaluations, the authors present four guidelines for designing speech-based interfaces for telepresence robots.

Originality/value

Robot systems designed for general use do not typically consider people with disabilities. The work is a first step towards having our target population take the active role of the telepresence robot operator.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 7 no. 3
Type: Research Article
ISSN: 1756-378X

Keywords

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Article
Publication date: 21 August 2009

180

Abstract

Details

Industrial Robot: An International Journal, vol. 36 no. 5
Type: Research Article
ISSN: 0143-991X

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