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Article
Publication date: 13 February 2007

Henry Quesada and Rado Gazo

The purpose of this study is to develop a methodology to help manufacturers determine and rank key internal business processes based on critical success factors (CSF).

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Abstract

Purpose

The purpose of this study is to develop a methodology to help manufacturers determine and rank key internal business processes based on critical success factors (CSF).

Design/methodology/approach

First, company CSF and key performance measures were determined based on vision, mission and strategic objectives statements. Second, most important CSF were prioritized according to rating scores such as cost savings, necessary improvement, and own discretion using a balanced scoreboard procedure and a prioritization matrix. Third, CSF were related to internal business processes based on “strength of relationship” in order to define the most critical internal processes. Fourth, possible differences in the perception of CSF and strategic objectives among different management levels were compared. Fifth, the methodology was validated in three furniture manufacturing companies.

Findings

It was found that when a firm is missing vision or mission statements, it is imperative to define them before CSF can be identified. The CSF found through this case study were related to customer service, manufacturing management, quality and price of the products. The key internal business processes identified for the companies in this study were customer engagement, product operations and supply chain management. Conclusions show that better results were obtained when this methodology was applied to highest‐level of management.

Originality/value

This study has proved to be a useful tool to determine a strategy based on CSF and their relationship to internal business processes. Plant managers in our case studies were able to prioritize the critical internal business processes for their plants based on the most important CSF.

Details

Business Process Management Journal, vol. 13 no. 1
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 2 November 2012

Johanna Madrigal‐Sánchez and Henry Quesada‐Pineda

The purpose of this paper is to develop a best innovation practices framework analyzing the innovation process in firms from the most innovative and the less innovative sectors.

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Abstract

Purpose

The purpose of this paper is to develop a best innovation practices framework analyzing the innovation process in firms from the most innovative and the less innovative sectors.

Design/methodology/approach

This case study uses an intense review of literature in the field of innovation practices inside organizations. The field work is based in direct observation of innovation practices intended to identify and select those practices that lead to successful implementation of the innovation process in the participating firms.

Findings

The study recognizes the need of innovation as a tool for sustainable growth for firms. The article also describes the current process used by US government and organizations to measure innovation and presents a list of innovation best practices that have been recognized by each participating firm as key practices to develop innovation.

Research limitations/implications

The framework allows a combination of practices from different industries however it has been studied in specific firms and a larger exploratory/explanatory process should be conducted to generalize the findings.

Practical implications

This paper offers practical insights about practices associated with the innovation process inside firms.

Originality/value

The study aims to develop a best innovation practices framework to be used by the less innovative sectors in order to become successful in the innovation development. These best innovation practices are identified from the most innovative sectors in the country.

Details

Business Process Management Journal, vol. 18 no. 6
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 17 April 2007

Henry Quesada‐Pineda and Rado Gazo

This study aims to examine the relationship between top‐performing US furniture manufacturers and industry's best manufacturing practices.

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Abstract

Purpose

This study aims to examine the relationship between top‐performing US furniture manufacturers and industry's best manufacturing practices.

Design/methodology/approach

In the past studies, best manufacturing practices were mostly determined using qualitative methods. In this paper, a quantitative evaluating method to determine best manufacturing practices was designed by taking into consideration qualitative criterions. A sample of 122 manufacturing practices was observed in six US furniture companies, two of them considered world‐class performers and the other four considered average. A logistic regression was used to examine the relationship between best manufacturing practices and top‐performing companies.

Findings

Statistical analyses showed a positive relationship between top‐performing companies and use of best manufacturing practices by these companies. A database of best manufacturing practices was created and shared with the participant companies.

Research limitations/implications

One limitation of this study is that the causal relationship between performance and best practices was not considered. Future studies could employ statistical methods such as structural equation model to better understand this causality. Other methods could possibly be developed to audit and classify manufacturing practices.

Originality/value

It is believed that the database of best manufacturing practices will help average or below‐average performing companies to identify and adopt best manufacturing practices. It will also help top‐performing companies in the cycle of continuous improvement.

Details

Benchmarking: An International Journal, vol. 14 no. 2
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 27 September 2024

Brenda Silupu, Belen Usero and María Angeles Montoro

In Latin America, the growing participation of women microentrepreneurs who continue to operate in the informal sector stands out. The purpose of this study is to analyse if the…

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Abstract

Purpose

In Latin America, the growing participation of women microentrepreneurs who continue to operate in the informal sector stands out. The purpose of this study is to analyse if the context where the business is developed influences the gender perspective in the decision of the microentrepreneur to remain in the informal sector, mainly in Peru, which registers high rates of informality in businesses led by women.

Design/methodology/approach

The National Household Survey for the period 2014–2021 is used with a sample of 63,020 micro and small Peruvian companies that have been in operation for more than three years. The data is analysed with the logistic regression technique.

Findings

The results show that microenterprises run by women are less likely to be formal. However, this situation would change if these businesses were larger. In addition, women microentrepreneurs face limitations in accessing resources, and their businesses frequently run from their homes, allowing them to hide their activities from regulatory bodies.

Originality/value

The context of Peruvian women microentrepreneurs who have been in operation for over three years and who persist in informality is analysed. It is essential to know the characteristics of this sector to formulate policies that encourage the formalization of companies, particularly in Latin America, incorporating gender differences.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 18 no. 6
Type: Research Article
ISSN: 1750-6204

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Book part
Publication date: 1 July 2011

Rosário Macário

Abstract

Details

Managing Urban Mobility Systems
Type: Book
ISBN: 978-0-85-724611-0

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Book part
Publication date: 16 December 2009

Yanqin Fan and Sang Soo Park

In this paper, we study partial identification of the distribution of treatment effects of a binary treatment for ideal randomized experiments, ideal randomized experiments with a…

Abstract

In this paper, we study partial identification of the distribution of treatment effects of a binary treatment for ideal randomized experiments, ideal randomized experiments with a known value of a dependence measure, and for data satisfying the selection-on-observables assumption, respectively. For ideal randomized experiments, (i) we propose nonparametric estimators of the sharp bounds on the distribution of treatment effects and construct asymptotically valid confidence sets for the distribution of treatment effects; (ii) we propose bias-corrected estimators of the sharp bounds on the distribution of treatment effects; and (iii) we investigate finite sample performances of the proposed confidence sets and the bias-corrected estimators via simulation.

Details

Nonparametric Econometric Methods
Type: Book
ISBN: 978-1-84950-624-3

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Article
Publication date: 1 April 1999

Roy F. Dohner

This case study describes how Nortel’s real estate function relocated its worldwide headquarters headquarters with the entire 3,000 staff to Brampton, a 30‐year‐old factory owned…

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Abstract

This case study describes how Nortel’s real estate function relocated its worldwide headquarters headquarters with the entire 3,000 staff to Brampton, a 30‐year‐old factory owned by the company.

Details

Journal of Corporate Real Estate, vol. 1 no. 2
Type: Research Article
ISSN: 1463-001X

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Article
Publication date: 1 January 1953

M. ROBERT‐HENRI BAUTIER

Avant‐propos sous les auspices de l'Institut international de Coopération intellectuelle, paraissait en 1934 le t. I, consacré à l'Europe, du Guide international des Archives. Le…

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Abstract

Avant‐propos sous les auspices de l'Institut international de Coopération intellectuelle, paraissait en 1934 le t. I, consacré à l'Europe, du Guide international des Archives. Le questionnaire envoyé à tous les États européens comportait sous les points 4 et 6 les questions suivantes: ‘Existe‐t‐il un guide général pour les diverses catégories d'Archives ou des guides particuliers pour l'une ou l'autre d'entre elles?’ et ‘Existe‐t‐il des catalogues imprimés, des publications tant officielles que privées, susceptibles de constituer un instrument complet de référence pour tout ou partie importante des fonds d'archives?’ Les réponses des divers pays à ces questions, malgré leur caractère très inégal, ont fait du Guide international un bon instrument d'information générale sur les Archives. Malheureusement les circonstances ont empêché la publication du volume consacré aux États non européens, tandis que le temps qui s'écoulait tendait à rendre périmés les renseignements fournis sur les Archives européennes.

Details

Journal of Documentation, vol. 9 no. 1
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 7 November 2023

Olufemi Samson Adetunji and Jamie MacKee

A comprehensive understanding of the determining factors and implications of the frameworks for appreciating the relationships between climate risks and cultural heritage remains…

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Abstract

Purpose

A comprehensive understanding of the determining factors and implications of the frameworks for appreciating the relationships between climate risks and cultural heritage remains deficient. To address the gap, the review analysed literature on the management of climate risk in cultural heritage. The review examines the strengths and weaknesses of climate risk management (CRM) frameworks and attendant implications for the conservation of cultural heritage.

Design/methodology/approach

The study adopted a two-phased systematic review procedure. In the first phase, the authors reviewed related publications published between 2017 and 2021 in Scopus and Google Scholar. Key reports published by organisations such as the United Nations Educational, Scientific and Cultural Organisation (UNESCO) and International Council on Monuments and Sites (ICOMOS) were identified and included in Phase Two to further understand approaches to CRM in cultural heritage.

Findings

Results established the changes in trend and interactions between factors influencing the adoption of CRM frameworks, including methods and tools for CRM. There is also increasing interest in adopting quantitative and qualitative methods using highly technical equipment and software to assess climate risks to cultural heritage assets. However, climate risk information is largely collected at the national and regional levels rather than at the cultural heritage asset.

Practical implications

The review establishes increasing implementation of CRM frameworks across national boundaries at place level using high-level technical skills and knowledge, which are rare amongst local organisations and professionals involved in cultural heritage management.

Originality/value

The review established the need for multi-sectoral, bottom-up and place-based approaches to improve the identification of climate risks and decision-making processes for climate change adaptation.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

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Article
Publication date: 27 November 2024

Chinthaka Aluthgama-Baduge, Duminda Rajasinghe, Sanna Ilonen and Mark Gilman

We investigate practitioner integration (PI) within higher education institutions (HEIs) by taking a closer look at the entrepreneur in residence (EiR) initiative. Engaging…

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Abstract

Purpose

We investigate practitioner integration (PI) within higher education institutions (HEIs) by taking a closer look at the entrepreneur in residence (EiR) initiative. Engaging experienced entrepreneurs through EiR initiatives to facilitate entrepreneurship education (EE) has become a familiar PI model within HEIs; nevertheless, how EiRs perceive their role and integration in academia has been under-researched. We deepen the understanding of how EiRs facilitate EE and their role and fit into academia.

Design/methodology/approach

This qualitative research employs interpretative phenomenological analysis (IPA) as the methodology. Following IPA guidance, we purposively selected seven EiRs working within HEIs and conducted one semi-structured interview with each participant. The data were analysed using IPA data analysis guidelines.

Findings

The findings suggest that the previous experiences of EiRs influence their confidence, skills and intrinsic motivation in their role in academia. EiRs play a multifaceted role that goes beyond students and simple educational activities to develop trust and understanding among university communities while bridging academic–practitioner, structural and communication gaps that hinder entrepreneurship in higher education. The study reveals the disconnected nature of EiRs’ role in academia and the tensions between academics and EiRs.

Originality/value

This study provides space for unheard EiRs’ voices, enriching the scarce EiR literature by advancing our knowledge about their role and fit in academia. The novel insights into the role of EiRs broaden the scope of EE to university communities beyond students. The findings deepen our understanding of how EiRs foster entrepreneurship by acting as a trust ladder and developing a networked approach to supporting university stakeholders. The challenges lie in how EiRs are integrated and the tensions between academics and practitioners. We also found that EiRs with greater authority, prior exposure to strategic roles within the institution and strong relationships with institutional leaders perform their role efficiently. Hence, this study establishes the importance of a more coordinated, strategic approach to PI within HEIs.

Details

International Journal of Entrepreneurial Behavior & Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2554

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