People with a history of homelessness often have complex needs and vulnerabilities which may affect their ability to manage future tenancies. If not given adequate support, there…
Abstract
People with a history of homelessness often have complex needs and vulnerabilities which may affect their ability to manage future tenancies. If not given adequate support, there is a risk that their tenancies may break down causing a ‘revolving door’ of repeat homelessness. Having better information available at the point of re‐housing allows the receiving landlord to arrange appropriate housing‐related support from the start of the tenancy, reducing this risk. Local Authorities can assist by improving the way they gather, assess and share information about housing clients prior to their move on to permanent accommodation. One way of doing this is by using the Housing Corporation's Information Sharing Protocol. This article explains how the ISP was implemented in the City of Westminster.
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Engaging with stakeholders in “a personal, intimate way” (Men and Tsai, 2016, p. 932) or “includ[ing] the ‘personal touch’” (Kent and Taylor, 1998, p. 323) is often seen as…
Abstract
Purpose
Engaging with stakeholders in “a personal, intimate way” (Men and Tsai, 2016, p. 932) or “includ[ing] the ‘personal touch’” (Kent and Taylor, 1998, p. 323) is often seen as desirable in internal communication management. While the importance of personal communication is undisputed from the perspectives of internal communication, its communicators, and from internal stakeholders, this is not true when it comes to the dimensions and characteristics that constitute an experience of communication as feeling personal. The present study aims to explore what makes communication personal from the employees' perspective.
Design/methodology/approach
The study used the Q methodology and Q method, thus focusing on an individual's subjective perspective. The Q methodology was implemented in the form of a Q-sort survey exploring the perceptions of 32 German employees (selected from a representative cross-section of 400 employees in Germany, using a balanced-block design to maximize heterogeneity).
Findings
The results show that while direct and dyadic communication is often perceived as personal, many other dimensions and characteristics are also considered “personal” in both the literature and based on stakeholder perceptions. The Q-sort survey revealed four perception types whose perceptions of communication as “personal” vary widely, with all these types rejecting non-human communicators.
Originality/value
This study contributes to the limited understanding of employees' perceptions of internal communication as “personal.” It shows how the Q methodology and Q method—a rarely used perspective—can complement existing theoretical and empirical research on internal communication. For internal communication management, the findings show that a “one-size-fits-all” approach must be questioned and that a communication team's involvement in personal communication can have negative consequences.
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Asad Mohsin, Helena Rodrigues, Daniela Penela and Ana Luz
The purpose of this study is to systematically examine and compare the growth of halal tourism and hospitality in OIC and non-OIC countries based on published literature.
Abstract
Purpose
The purpose of this study is to systematically examine and compare the growth of halal tourism and hospitality in OIC and non-OIC countries based on published literature.
Design/methodology/approach
A critical systematic review of 154 academic papers published in the last decade involving halal tourism in OIC and non-OIC countries constituted the sample for this study. The study uses an integrated antecedents, decisions and outcomes and theories, contexts and methods framework, and a coding protocol based on the preferred reporting items for systematic reviews and meta-analyses.
Findings
Halal tourism is not developed in non-OIC countries where Islam does not predominate, which represents an opportunity for many countries to incorporate new trends in their tourism offerings. This research increases awareness of non-OIC destinations to welcome a growing halal tourism market, enabling them to foster innovation to meet new demands for Muslim travelers.
Originality/value
This study is different as we compare the pertinent needs that are based on religion in various geographical locations while focusing on tourism and hospitality research in Islamic and non-Islamic nations.
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Martha Prata-Linhares, Helena Amaral da Fontoura and Maria Alzira de Almeida Pimenta
There is an urgency to build a critical view of information and communication technologies in society and education in order to harness their pedagogical potential. Generally, the…
Abstract
There is an urgency to build a critical view of information and communication technologies in society and education in order to harness their pedagogical potential. Generally, the Covid-19 pandemic demanded transformation, which is one of the possibilities in times of crisis. Despite the pandemic exposing digital exclusion in many parts of the planet, digital technologies concurrently have overcome, at least in part, social isolation through the provision of remote activities. The functionality of technologies motivated the question that guides the present investigation: how does the use of technologies before, during, and after the pandemic period appear in the products of the ISATT academic community? The objective is to come to know the contribution of ISATT and the degree to which its input is current and relevant. To meet our goal, we conducted an exploratory study gathering data by means of Google Form questionnaire. ISATT members invited to answer the questionnaire were also participants in the survey. Our intent is to map and describe the relationship between technology and creative teaching and categorize the different approaches used. Our analysis will allow ISATT community members to evaluate their interests, foci, trends, and contributions.
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ACCORDING to a pamphlet just issued by Mr. Thomas Greenwood, the total amount expended by Mr. Andrew Carnegie on the provision of Public Library, school, and other educational…
Abstract
ACCORDING to a pamphlet just issued by Mr. Thomas Greenwood, the total amount expended by Mr. Andrew Carnegie on the provision of Public Library, school, and other educational buildings is about £14,000,000 sterling. Some of this enormous amount has been devoted to the endowment of scholarships in universities, but the major part of it has been given for the purpose of enabling towns to erect library buildings. About £1,300,000 have been given to Scotland for this purpose, and probably about £50,000 to England, though this latter sum is being augmented almost daily. Mr. Carnegie's action in this matter is without precedent in the history of the world, and his extraordinary generosity and enthusiasm in this particular field of educational work deserves the heartiest recognition and applause from every section of the public. His work, so far as British libraries are concerned, is largely supplemental to the niggardly and short‐sighted policy of Parliament, which allows municipal authorities to establish Public Libraries, and raise funds which are barely sufficient in many cases to pay the gas bill and provide a few of the current magazines. Hence it follows that, in many cases, our libraries are housed in all kinds of temporary premises, from disused warehouses to prisons, churches, and market‐halls, where their utility is impaired by the complete unsuitability of their environment. Thus, about 75 per cent. of the British municipal libraries are administered under conditions which are desperate when compared with those of the United States. But worse even than the matter of equipment is that of efficient administration. Extraordinarily good work is accomplished, and great use is made of the books, in library premises which are a disgrace to the community which owns them, and to the Parliament which sanctions such makeshifts in the name of education; but this is owing more to luck in obtaining capable officers than the action of any systematic attempt to train competent staffs and improve methods of administration. Mr. Carnegie has done such a great work in making good the failure of the Legislature to provide adequately or the material side of Public Libraries, that it is not too much to suggest a practical method of making his valuable gifts even more valuable and effective. At present many of the Carnegie libraries are object‐lessons in what to avoid in library administration. They are staffed by untrained men, whose methods are the laughing‐stock of the more competent American librarians, whose opinions Mr. Carnegie is bound to respect in view of his belief in everything American. They are classified in a manner which would prove ruinous in any business run for profit, and catalogued in such a painfully bald manner as to reduce the whole method of book‐selection to the level of a lottery. We could name libraries in Scotland, which have been lavishly helped by Mr. Carnegie, which are doing greatly inferior work to little municipal libraries elsewhere, which are not even decently housed. They have not adopted a single modern or scientific method of doing anything, and they have been officered in a manner which will prevent any possibility of improvement for years to come. Other instances could be given of libraries housed in fine buildings which are simply libels on the aims and objects of modern librarianship, but enough has been said in a general way to show that something more is required to make Public Libraries efficient than good homes, or even a penny rate. How this could in part be accomplished, it is the purpose of this article to try and show.
Rob van Tulder, Alain Verbeke, Lucia Piscitello and Jonas Puck
Crises are often studied in international business (IB) research as the external “context” for business strategies, but firms can also be active participants in the unfolding of…
Abstract
Crises are often studied in international business (IB) research as the external “context” for business strategies, but firms can also be active participants in the unfolding of crises. The study of crises in IB could benefit greatly from studying the role of multinational enterprises (MNEs) as active participants, rather than as mere passive actors, responding to exogenous events. History shows that IB crises typically unfold partially as exogenous processes, and partly as the result of MNE strategies. A multilevel and longitudinal approach to studying crises in IB is clearly necessary. This chapter considers the extent to which smaller events that preceded the present crisis – since 1989 – point to systemic problems in global governance. It also defines five overlapping lenses through which future IB studies can further create relevant insights on how to deal with crises: historic, macro, meso, micro and exogenous. The chapter finally serves as an introduction to the whole Progress in International Business Research volume by indicating the relevance of all parts and chapters that follow.
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Commencing with publications in the 1970s, the purpose of this paper is to review the historical writing about Australian and New Zealand teachers over the past 50 years.
Abstract
Purpose
Commencing with publications in the 1970s, the purpose of this paper is to review the historical writing about Australian and New Zealand teachers over the past 50 years.
Design/methodology/approach
The paper incorporates men and women who led and taught in domestic spaces, per-school, primary, secondary and higher education. It is structured around publications in the ANZHES Journal and History of Education Review, and includes research published in other forums as appropriate. The literature review is selective rather than comprehensive.
Findings
Since the 1980s, the history of New Zealand and Australian teachers has mostly focussed on women educators in an increasing array of contexts, and incorporated various theoretical perspectives over time.
Originality/value
The paper highlights key themes and identifies potential directions for research into Australian and New Zealand teachers.
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ANDREW Carnegie stands apart from all other library benefactors. No other man has given so much, or given so widely, in the cause of library progress. Although the United Kingdom…
Abstract
ANDREW Carnegie stands apart from all other library benefactors. No other man has given so much, or given so widely, in the cause of library progress. Although the United Kingdom was not the main recipient of his bounty, it received from him, personally, about £12 million, and considerable sums, in addition, from the Trust which he founded. It might well be expected, therefore, that his name would always be in our minds and that we would remember him more kindly than any other library benefactor. But it is not so.