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While laying the foundations of any libraries' collections, technical services (TS) play an important role in the expenditure of a library's materials and personnel budgets. Budgetary crises, increased user expectations, and growing workloads create challenges for TS to continually do more with less. When old practices cannot survive weakening budgets, it is time to dig into the layers of established procedures and see how they stand the test of relevance. This paper aims to address the issues regarding TS workflows.

The paper describes a study into TS at California State University Northridge (CSUN) Oviatt Library.

Examination of long‐established procedures and workflows reveals a treasure trove of superfluous traditions, outdated mechanisms, and a visible failure to adopt the progress of the past decade. The discovery led to the reorganization of the department, the redesign of existing workflows, and the introduction of innovative technologies. Consequently, TS reduced processing time throughout the supply chain of information, improved service, and saved money. In addition, the reliance on vendors to assist in data management can greatly increase the efficiency of technical services.

The paper highlights how continued revision should keep technical services' workflows and procedures fresh and relevant.

The purpose of this paper is to examine the ongoing life cycle of the world's first library Automated Storage and Retrieval System (ASRS) at the Oviatt Library at the California State University, Northridge (CSUN). Born from the pilot project at the California State University Chancellor's Office, CSUN's ASRS was inaugurated in 1991 and cost over $2,000,000 to implement. It survived a devastating 6.8 Northridge earthquake and protected the collection housed within. Almost 20 years later the CSUN ASRS underwent a major renovation of hardware. With the changing concept of library as space and the construction of Learning Commons at the Oviatt, the demand for ASRS capacity is higher than ever.

In addition to the history and overview, the paper explores the major aspects of ASRS administration: specifications of storage layout and arrangement of the materials, collection policy for storing materials, communication of retrieval requests and ASRS interface and compatibility with successive Integrated Library Systems.

The first ASRS served as proof of concept that a library collection does not lose its effectiveness when low-circulating materials are removed from the open stacks. Furthermore, with the changing concept of library as space and the construction of Learning Commons at the Oviatt, the provision of the nimble, just-in-time collection becomes paramount, and the demand for ASRS increases exponentially.

Administrators and librarians who consider investing in ASRS will learn about the principles of storage organization, imperatives and challenges of its conception and long-term management on the example of CSUN.

The paper carries unique qualities as it describes the formation and evolution of the world's first library ASRS. The visionary undertaking not only withstood the test of time and nature, it continues to play a pivotal role in Oviatt Library's adaption to the new generation of users’ demands and expectations.

Interrogating the networks in Ambridge can lead to a focus on kinship and familial relationships or various other forms of power and authority. This chapter focusses on the ways that civil society networks are mobilised in the village, exploring how far they are orientated towards social stability and maintenance of the status quo or towards social change. These motivations have been subjected through the collection of vignettes into an innovative social forces analysis through which the internal and external motivations of women in volunteer and informal roles are categorised as being characterised by, variously, self-reliance solidaristic activism as characterised by Lady Bountiful/NIMBYism and lastly benign (p)maternalism. These motivations are all seen in the high levels of subtly gendered activity undertaken in the informal realm (beyond the structures of family or contractual relationships) whereby community power can truly be viewed as a form of ‘women’s work’.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

The purpose of this study is to explore advisor–advisee relationships from the perspective of doctoral students with learning disabilities (LD) and/or attention-deficit/hyperactivity disorder (ADHD). While some research exists on the importance of doctoral advisor/advisee relationships generally, few studies have focused on advisor support for doctoral students with LD and/or ADHD.

In total, 20 doctoral students from various US institutions with an average age of 28 years old participated in this study. In all, 2 participants had a dual diagnosis of LD and ADHD, 3 were diagnosed solely with LD and 15 solely with ADHD; 15 of the participants with ADHD indicated that they take medication. Each graduate student participated in an hour-long semi-structured Zoom interview inquiring about their disability and their relationship with their advisor. Interviews were transcribed and analyzed inductively.

The relationship between the participant and their advisor was the key theory. In total, 6 participants disclosed their disability status to their advisor with positive results, 2 had negative outcomes and 12 did not disclose for various reasons. The overarching theme of the study is that advisors are supportive of doctoral students with LD and/or ADHD whether or not they know about the student’s disability. Support was seen in offering flexible and strict deadlines, advocating on the student’s behalf and/or forming personal relationships with students.

One of the biggest challenges of this study was recruiting participants. Graduate students with LD and ADHD are justifiably afraid of facing discrimination; therefore, it was difficult to identify participants despite having IRB approval and placing a very high value on confidentiality. The sample was consequently limited in size as well as in terms of race and gender diversity and was not representative of students with LD and/or ADHD in higher education. Qualitative research is typically not generalizable and the same was true for this study. This study gives a broader glimpse into the experiences of doctoral students with ADHD than those with LD. Additionally, when one of the researchers began each interview, she revealed that she also has a learning disability. While this may have helped participants feel more comfortable, it also could have influenced their responses.

This study undertakes a more detailed investigation than previous research on the experiences of individuals with LD and/or ADHD in doctoral programs in the US. The findings provide current data on perceptions of advisor–advisee relationships in the students’ own voices.

Given the emphasis on diversity, equity and inclusion initiatives in US higher education, students with LD and/or ADHD need to be actively engaged in these conversations. With increasing numbers of students with LD and ADHD entering higher education and pursuing graduate degrees, faculty must be prepared to support all their students. By assessing strategies for positive mentor–mentee relationships among doctoral students with LD and/or ADHD, institutions can continue to foster increased diversity, creating doctoral programs and developing future faculty who more accurately represent the world in which we live.

The population studied doctoral students with LD and/or ADHD in the USA adds to the literature. The findings in terms of disclosure as it relates to advisors also adds to the literature. Doctoral students in the USA are dropping out at high rates making this an area that needs exploration.