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Article
Publication date: 1 January 1989

Heather Davison, Trevor Watkins and Mike Wright

The role of product development within personal financial serviceorganisations is focused on, with particular emphasis on the part playedby market research within the process. A…

782

Abstract

The role of product development within personal financial service organisations is focused on, with particular emphasis on the part played by market research within the process. A major aim is to identify the importance of marketing and market research within respondents′ companies, in terms of the organisation of these functions. The results of a questionnaire sent to organisations providing personal financial services to the consumer are drawn on – new product development within individual companies is investigated, the progression of new products from conception to launch traced, the role of market research within the process identified and the organisation of the marketing function examined.

Details

International Journal of Bank Marketing, vol. 7 no. 1
Type: Research Article
ISSN: 0265-2323

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Book part
Publication date: 26 January 2023

Julia Jansen-van Vuuren, Danielle Roberts, Grace L. Francis, Colleen M. Davison, Sharon Gabison and Heather M. Aldersey

COVID-19 has affected families across the globe with far-reaching consequences, particularly in regard to children's education. The pandemic has exacerbated existing inequalities…

Abstract

Purpose

COVID-19 has affected families across the globe with far-reaching consequences, particularly in regard to children's education. The pandemic has exacerbated existing inequalities for families of students with disabilities in particular. This chapter explores families' perspectives on how COVID-19 affected partnerships between families of students with disabilities and their schools in Ontario, Canada.

Approach

We interviewed 18 parents of students with disabilities in K-12 Ontario schools. Using a reflexive thematic analysis approach, we analyzed interviews to develop themes inductively.

Findings

Participants shared varied experiences of partnerships with their schools both before and during the pandemic. However, all participants described additional challenges as a result of COVID-19. Frequent, open, and personalized communication was emphasized as essential for effective partnerships; however, this was often lacking. Participants shared various ways they were involved in schools, including advocating for their child, and needing to balance multiple roles during COVID-19. Overwhelmingly, participants expressed an inadequacy of support during the pandemic related to online learning and a lack of human resources (e.g., Educational Assistants, therapists), negatively affecting partnerships. However, they also described positive experiences of family-school partnerships, as well as hope for effective future partnerships.

Implication/Value

This research gives voice to families of students with disabilities to deepen our understanding of barriers and facilitators to positive family-school partnerships. Findings help to direct appropriate policies and practices that can improve partnerships during COVID-19 and beyond, and ultimately enhance education and quality of life for students with disabilities and their families.

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Disability in the Time of Pandemic
Type: Book
ISBN: 978-1-80262-140-2

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Publication date: 17 March 2010

Suzanne S. Hudd

This paper reports on the ways in which a group of middle school students who received character education in elementary school define and experience character. The research was…

Abstract

This paper reports on the ways in which a group of middle school students who received character education in elementary school define and experience character. The research was designed to improve our understanding of the meanings that the children ascribe to their character lessons in the long term, and to determine whether they see connections between these lessons and their experiences with character in middle school. The data come from interviews with 24 children who attended five different elementary schools in one town that used the Character Counts! curriculum at the time of the study. The students were questioned about their understanding of the curriculum and their own personal experiences with character-related issues in middle school. The results demonstrate that the elementary school character lessons are carried forward. Children are able to recall the formal meaning of many of the character traits that they studied. As they graduate to middle school, however, peer culture assumes an increasingly important role and their lived experience of character become more complex. Thus, the preteens studied here are actively working to reconcile the differences between character as a “learned,” and then a “lived” experience. While maturation and character lessons received beyond school may confound these findings, the results presented here suggest the need to bridge, and then perhaps adapt character programming to empower adolescent input and embrace the role of peer culture in defining and then redefining character.

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Children and Youth Speak for Themselves
Type: Book
ISBN: 978-1-84950-735-6

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Article
Publication date: 31 July 2009

Sumohon Matilal and Heather Höpfl

The aim of this paper is to find the relationship between the purely representational aspects of the statements of account and the everyday lived experiences of those who were…

3921

Abstract

Purpose

The aim of this paper is to find the relationship between the purely representational aspects of the statements of account and the everyday lived experiences of those who were directly affected by the Bhopal Gas Tragedy in India in 1984. The paper seeks to consider the rhetorical force of photography in capturing the tragic and to compare this with the position adopted by Union Carbide in accounting for the catastrophe.

Design/methodology/approach

The paper reviews the Bhopal Gas Tragedy and draws on the works of Philippe Lacoue‐Labarthe and Julia Kristeva to examine the relationship between photographic representation and statements of account.

Findings

The rhetorical character of the ways in which the tragedy has been represented and the impact of the photographic image when set against the statement of account is considered. The photographic image is an attempt to restore the body to the text, to bear in mind that, in the face of inevitable abstract, it is important to remember the body, albeit with the caveat that the image too succumbs to the force of rhetoric. Nonetheless, the image reminds one that one is dealing not only with figures and statements but also with life and death.

Originality/value

The paper contributes to discussions about the need for a dialogic approach to accounting. Frequently, in disaster analysis, the co‐existence of multiple perspectives and fragmented stories i.e. a dialogic approach, is paramount to gaining an insight into the complexity of the system which has failed. The paper demonstrates how images can complement cosy, coherent, monologic statements of accounts and help to retain the human character of disaster.

Details

Accounting, Auditing & Accountability Journal, vol. 22 no. 6
Type: Research Article
ISSN: 0951-3574

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Publication date: 21 November 2022

Njoki N. Wane, Madrine Kingéndo and Sein A. Kipusi

Women of Power Revisited: African Women in Leadership through the Ages, Space, Time, and Governance chapter provides an overview of what Africa has witnessed as the world's…

Abstract

Women of Power Revisited: African Women in Leadership through the Ages, Space, Time, and Governance chapter provides an overview of what Africa has witnessed as the world's greatest civilizations through the stories of four of her Queens. The chapter examines women in leadership positions in ancient Africa: namely, Makeda, referred to as Queen of Sheba; Queen mother of Ejusu, Yaa Asantewaa of Ashanti; Queen Nzinga of Angola; and Hatshepsut. Africa has an indomitable spirit that consists of different forms of texts representing the rich diversity that constitute the great civilizations and empires the world has ever had. The chapter challenges the perpetuated notion that Africa is mostly jungle and uninhabited except for Egypt. It is this stereotyped image of Africa that prompted us to write about the four African Queens to illuminate salient features of African Indigenous women in leadership and how it can be applied in contemporary institutions.

The discussion is anchored on spirituality and womanism as our discursive frameworks. We also evoke creation stories which provide the essence of beginning of settlements of humans on our planet earth with particular focus on African Indigenous women's contribution to leadership. In addition, the chapter highlights the colonial oppression, and the current colonial legacies that she is struggling to deal with, including political and economic leadership. The emphasis is to disavow the Eurocentric and colonial fallacy that Africa is without history, without structure, and without kings and queens. This cannot be done without understanding the beginning of African-centered leadership. It is with this understanding that chapter embarked on the journey or path of decolonizing leadership models in our institutions.

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Decolonizing and Indigenizing Visions of Educational Leadership
Type: Book
ISBN: 978-1-83982-468-5

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Article
Publication date: 1 March 2013

Colm Fearon, Sharon Manship, Heather McLaughlin and Stephen Jackson

The purpose of this paper is to develop “techno‐change alignment” as an approach for evaluating the effectiveness of large‐scale technology‐enabled organisational change, commonly…

1596

Abstract

Purpose

The purpose of this paper is to develop “techno‐change alignment” as an approach for evaluating the effectiveness of large‐scale technology‐enabled organisational change, commonly associated with the adoption of enterprise information systems (IS).

Design/methodology/approach

By developing a processual analysis of techno‐change, useful insights are developed concerning techno‐change alignment, within the confines of an enterprise resource planning (ERP) case study. Recent techno‐change literature, emerging ideas on human agency, cultural and social relations are incorporated as part of the evaluation approach taken. The paper also discusses the implications of more recent work on techno‐change and suggests directions for future research.

Findings

In terms of “structural” alignment, the ERP system was chosen because it reflected requirements of the case study in the university/education sector. As part of “strategic and intellectual” alignment, business processes were reviewed, as well as alignment with university aims and strategy goals. “Social and cultural” alignment between different groups of users is paramount for effective integration and re‐embedding of relationships and activities once techno‐change is introduced. Wider implications of processual alignment suggest that bringing users and stakeholders together as human agents for techno‐change within a high priority communication environment is essential for developing effective social relationships.

Originality/value

Given the difficulty of developing usable evaluation mechanisms for techno‐change and complex enterprise information systems, the contribution of this article is the demonstration of an effective interpretative (processual) IS evaluation approach, which the authors refer to as techno‐change alignment”.

Details

European Business Review, vol. 25 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Available. Open Access. Open Access
Article
Publication date: 4 September 2023

Claudia Vincent, Heather McClure, Rita Svanks, Erik Girvan, John Inglish, Darren Reiley and Scott Smith

This study focused on identifying measurable constructs of a restorative classroom and appropriate metrics to measure those constructs through content validity analysis of a…

794

Abstract

Purpose

This study focused on identifying measurable constructs of a restorative classroom and appropriate metrics to measure those constructs through content validity analysis of a direct observation tool. The tool was designed to assess restorative practices implementation in the classroom in the context of professional development supporting teachers in a fundamental reorientation towards non-punitive discipline.

Design/methodology/approach

The authors administered a 30-item survey to a panel of 14 experts in restorative practices implementation in schools asking them to provide quantitative and qualitative feedback on the tool's content, metrics, and utility for building teachers' skill and confidence in promoting a restorative classroom. The authors calculated item-level content validity indices and scale-level content validity indices. To interpret findings, the authors applied acceptability criteria recommended in the literature. The authors used qualitative coding to analyze qualitative responses and contextualize quantitative findings.

Findings

Quantitative results indicated that the tool's structure and measures of teacher behavior were acceptable. The student behavior scale did not meet the acceptability criterion. Qualitative feedback indicated that observation and later co-reflection on teachers' use of specific restorative skills was deemed helpful to teacher implementation of restorative practices. Observations of student behaviors, however, needed to be broadened to emphasize student voice and agency and the quality of student interactions.

Originality/value

Novel approaches to measurement are needed to facilitate teacher implementation of restorative practices as schools adopt those practices to promote equitable student agency, engagement and belonging in a pivotal shift from existing punitive discipline systems.

Details

Journal of Research in Innovative Teaching & Learning, vol. 17 no. 3
Type: Research Article
ISSN: 2397-7604

Keywords

Available. Content available
Book part
Publication date: 26 January 2023

Free Access. Free Access

Abstract

Details

Disability in the Time of Pandemic
Type: Book
ISBN: 978-1-80262-140-2

Available. Content available
Book part
Publication date: 7 December 2017

Eva Tutchell and John Edmonds

Abstract

Details

The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-78714-602-0

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Book part
Publication date: 11 March 2025

Eva Tutchell and John Edmonds

Abstract

Details

The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-83549-193-5

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