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Article
Publication date: 23 February 2021

Derek R Slagle, J.J. McIntyre, April Chatham-Carpenter and Heather Ann Reed

The purpose of this study is to examine the types of information that were shared by the institution, and faculty/staff responses to the information shared, with the goal of…

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Abstract

Purpose

The purpose of this study is to examine the types of information that were shared by the institution, and faculty/staff responses to the information shared, with the goal of providing recommendations for other institutions facing concurrent crises.

Design/methodology/approach

This mixed-methods case study examines a public university's experiences managing the Covid-19 pandemic crisis while simultaneously navigating financial challenges that had been building over time. Using data from university-wide mediated communications and a survey of on-campus stakeholders during the Covid-19 pandemic and university retrenchment process, this paper explores institutional communication, stakeholder response to organizational communication and faculty/staff reactions to information in the midst of concurrent crises.

Findings

The study found that the university used instructing and advising information within its messages from its top administrator but fell short of incorporating empathy for its stakeholders in its initial responses.

Research limitations/implications

Using the situational crisis communication theory (Coombs, 2019), which recommends the use of an ethical base response to crises, implications are provided for other organizations facing concurrent crises during the Covid-19 pandemic, to also incorporate empathy in their messages to stakeholders whose livelihoods are being affected, across multiple platforms.

Originality/value

Weathering the Covid-19 pandemic and long-term financial pitfalls have proven to be a disruptive phenomenon for higher education institutions. This research expands understanding of institutional communication and stakeholder reactions in a higher education institution facing both the Covid-19 crisis and a retrenchment.

Peer review

The peer-review history for this article is available at: https://publons.com/publon/10.1108/OIR-09-2020-0415.

Details

Online Information Review, vol. 45 no. 4
Type: Research Article
ISSN: 1468-4527

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Publication date: 29 January 2018

Heather Crabbe

When someone’s actions deviate from the social norms of the majority, those actions may be used as the basis for criminal charges against the person, even when the person’s…

Abstract

When someone’s actions deviate from the social norms of the majority, those actions may be used as the basis for criminal charges against the person, even when the person’s actions are considered innocent within his or her culture. This chapter examines the evidence that can be presented on behalf of a person wishing to invoke a cultural defense, and the author also shares her own experiences in utilizing the defense as an attorney. Cultural defenses can be effective; however, there are arguments both for and against its use. Also explained are processes of pretrial litigation, qualifying an expert witness, trial, sentencing, and appeals.

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Publication date: 6 September 2024

Jaleesa Reed

This qualitative study investigated the relationship between beauty standards and identity in the United States from the perspective of 20 self-identified millennial Black women…

Abstract

This qualitative study investigated the relationship between beauty standards and identity in the United States from the perspective of 20 self-identified millennial Black women. During semi-structured virtual interviews, participants defined Black, American, and millennial beauty standards distinctly. American beauty was associated with Eurocentrism and mainstream media representation. Interpretations of a millennial beauty standard were aligned with perceptions of the generation as tolerant and politically conscious. Black American beauty standards embraced the range of hair textures and skin tones present in the African diaspora. While participants were cognizant of the different beauty ideals present, their interaction with beauty standards was ambivalent. Interviewees found beauty knowledge accessible through social media. However, they remain confined to a restrictive beauty standard due to workplace expectations around professionalism. Participants negotiated where and when to express their intracultural beauty ideals but participated in the beauty industry through processes of learning how to care for their hair in its natural state. Even though they have autonomy and flexibility in expressing their cultural styles, personal and professional repercussions are still plausible. Future studies can expand on these findings by exploring perceptions of American beauty standards from a different generation, region, or identity.

Details

Embodiment and Representations of Beauty
Type: Book
ISBN: 978-1-83797-994-3

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Book part
Publication date: 24 November 2016

Heather Getha-Taylor

Abstract

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Followership in Action
Type: Book
ISBN: 978-1-78560-947-3

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Article
Publication date: 1 March 2004

Jen Abrams and Tim Kindseth

Describes Poetry in the Branches, a multi‐layered, replicable program model, devised by Poets House, New York, to foster the link between librarians, the public and the living…

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Abstract

Describes Poetry in the Branches, a multi‐layered, replicable program model, devised by Poets House, New York, to foster the link between librarians, the public and the living tradition of poetry. Provides a comprehensive list of titles of contemporary poetry collections by single authors and anthologies.

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Collection Building, vol. 23 no. 1
Type: Research Article
ISSN: 0160-4953

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Article
Publication date: 1 March 2009

Universal Public Purchasing Certification Council (UPPCC) is an independent nonprofit entity formed to govern and administer the Certified Public Purchasing Officers (CPPO) and…

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Abstract

Universal Public Purchasing Certification Council (UPPCC) is an independent nonprofit entity formed to govern and administer the Certified Public Purchasing Officers (CPPO) and Certified Professional Public Buyers (CPPB) certification programs. Periodically, UPPCC performs a job analysis study to ensure that the certification exams are aligned with the skills, knowledge, and abilities needed for successful job performance in public procurement. This article provides a brief summary of the 2007 job analysis study.

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Journal of Public Procurement, vol. 9 no. 3/4
Type: Research Article
ISSN: 1535-0118

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Article
Publication date: 1 May 1998

Brian H. Kleiner

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence…

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Abstract

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.

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Equal Opportunities International, vol. 17 no. 3/4/5
Type: Research Article
ISSN: 0261-0159

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Article
Publication date: 1 May 1983

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…

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Abstract

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

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Management Decision, vol. 21 no. 5
Type: Research Article
ISSN: 0025-1747

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Book part
Publication date: 17 September 2021

Abstract

Details

Organizing Creativity in the Innovation Journey
Type: Book
ISBN: 978-1-83982-874-4

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Article
Publication date: 1 June 1953

DR. S. C. ROBERT'S Presidential Address which is printed in the L.A. Record for May and reprinted in the usual separate Proceedings, will be read by all manner of librarians not…

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Abstract

DR. S. C. ROBERT'S Presidential Address which is printed in the L.A. Record for May and reprinted in the usual separate Proceedings, will be read by all manner of librarians not only for its individual charm but also for a suggestion here and there which may have lasting effects. His major conclusion is that “the spiritual harmony and the intellectual Stability of mankind will Still be largely determined by the reading and writing of books,” whatever may be the triumphs of cinema, wireless and television. This was well worth repeating at a time when we are occupied by visual methods, quite justly, indeed ; if only again to Stress that these must not become an obsession which prevents our seeing that our real purpose is the book. So, too, we may ponder his gentle caveat: “in our laudable efforts towards a perfection of order and classification, there is inevitably a tendency to mistake means for ends, to make our systems our masters rather than our servants.” We know that there is a growing revolt against the intricate simplicities that are being introduced in cataloguing and classification; so intricate, indeed, that except to those who have done careful preparatory reading, writers upon them are completely unreadable. Not the least interesting part of Dr. Roberts's address was his account of early encounters with a library indicator and its attendant difficulties. These may be read as a warning, seeing that most of us have never seen an indicator, and some, because of the losses open access involves, would like to return to what is stupidly called “closed‐access,” a term as sensible as hot ice or dry wet.

Details

New Library World, vol. 54 no. 11
Type: Research Article
ISSN: 0307-4803

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