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Housing quality is determined by both objective and subjective dynamics. This research was conducted to explore the importance of users’ memory as a tool for assessing housing quality. While objective features of the surroundings generally require physical measurements, subjective features can be supported by residents’ memories. Memory studies can therefore be used as a research tool to understand the housing environment as they provide important references to the past, present, and future. The purpose of this paper is to explore the relationship between users’ (residents) memory and housing quality.

The methodology comprised a literature review of spatial quality studies and a field study of a modern housing estate in Istanbul. For the field study, housing quality was examined through the memories of residents in the neighbourhood, buildings, and units. With the research, site observations were made, a questionnaire was issued to residents, and in-depth interviews were conducted with residents who had lived there the longest. New dimensions of housing quality problems were then discussed in the conclusion with reference to residents’ memories.

Memory studies can be used as a research tool to understand the housing environment, as they provide important references to the past, present and future. In the conclusion, new dimensions of the housing quality problems were discussed with the help of the residents’ memories. It was seen that different dimensions of housing quality can be revealed with the help of user memory.

In all, 40 of the total residents (101) accepted to make questionnaires. In-depth interviews were conducted with three long-term residents that are the only ones still alive and had lived the area since the beginning of the life after construction.

With the aim of developing new tools and methods to analyse housing quality, this research presents a new perspective by utilising users’ memories to evaluate spatial quality.