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David Probert, Bill Stevenson, Nelson K.H. Tang and Harry Scarborough
Patient process recognition and re‐engineering (PPR) has become a major concern of recent health care development and management. This paper discusses the position of the National…
Abstract
Patient process recognition and re‐engineering (PPR) has become a major concern of recent health care development and management. This paper discusses the position of the National Health Service (NHS) in the UK; where it is at present and where it aims to be. It suggests that the work of the current government in developing community care is central to the work of both the Leicester Royal Infirmary and the Peterborough Hospitals NHS Trust, when building relationships between primary (community) and secondary (hospital) health care provision. This paper aims to examine whether and how PPR can improve patient processes in the NHS. It does this through a case study of PPR in Peterborough Hospital.
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Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Abstract
Purpose
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Leeds University Business School (LUBS) has a global reputation for quality teaching and is ranked tenth in the UK for research. These were among the reasons that the Goldman Sachs Foundation selected LUBS to introduce their 10,000 Small Businesses program to the UK. This program was successfully developed in the USA to provide small businesses with practical advice, access to financial capital, and opportunities for business education in order to create jobs and improve communities.
Practical implications
Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.
Social implications
Provides strategic insights and practical thinking that can have a broader social impact.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.
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Knowledge and knowledge management are popular phrases these days. Despite the increased sophistication of knowledge management projects and of knowledge management theory…
Abstract
Knowledge and knowledge management are popular phrases these days. Despite the increased sophistication of knowledge management projects and of knowledge management theory development, the information technology‐led perspective dominates. Knowledge transfer is about connection not collection, and that connection ultimately depends on choice made by individuals. There are many mechanisms that enable knowledge transfer, but these mechanisms, such as information technology, are only tools. Despite it presenting a seemingly more complex approach, the behavioural choice of people is the key to the success of knowledge transfer. Whether this can be successful as an additional “program” in our organisations, or whether a new strategic approach is required, is a matter of debate. However, the development of knowledge management as a discipline gives us the opportunity to model, by engaging in dialogue, the dynamic interpersonal process of knowledge transfer. Furthermore, such discussions can help increase the profile of “people‐centred” strategic thinking.
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This appears when the first pageantry of the Coronation is over; although London and many other towns are still fully decorated, and over most of our Empire the celebrations…
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This appears when the first pageantry of the Coronation is over; although London and many other towns are still fully decorated, and over most of our Empire the celebrations continue. Librarians will recall once more that the interest of George VI. in libraries was manifested when he undertook to open Sheffield's central library, and we know that he has promised to lay the foundation stones of important library extensions in the near future. If there are librarians—we do not know them—who think these examples of royal interest are of no particular moment, we can assure them that they do not interpret the common attitude of their people. It was King George V. who first gave significant recognition to the national value of libraries in modern times, and his words at the opening of Manchester central library, which were quoted by us at the time: “To our urban populations open libraries are as essential to health of mind as open spaces to health of body,” cannot be repeated too often, even if our county colleagues may ask if they are not also essential to our rural population.
SCARBOROUGH, as a conference town, will be remembered for a long time, because for a few days it provided perfect weather, after one of the dreariest Springs of which there is…
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SCARBOROUGH, as a conference town, will be remembered for a long time, because for a few days it provided perfect weather, after one of the dreariest Springs of which there is record. This was not unbroken, because for two days there was a good deal of rain, but, on the whole, the impression that remains is good. Weather has an important bearing on these meetings, for when weather breaks at them, tempers may also break—as they did at the Annual Business Meeting, which in some ways was the most unseemly we remember. The Mayor and Mayoress made capital hosts; the Chairman of the Libraries Committee, Councillor T. Laughton, was a young and worthy host in himself as well; and Mr. Smettem and his staff had given much work to arrangements for the comfort of the guests which were entirely successful. Added to this, as we anticipated would be the case, the Scarborough Public Library proved to be unusually attractive, and if the tribute that it was the best organized in England (which Mr. E. A. Savage paid to it at the Annual Dinner) was in a somewhat high key, few desired to find fault with it.
Introduction Hastily, I beat the editor to it by writing “These are the personal views of the author, and do not necessarily represent the views of the editor of this journal.”…
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Introduction Hastily, I beat the editor to it by writing “These are the personal views of the author, and do not necessarily represent the views of the editor of this journal.” Indeed, I take it further. The article does not necessarily, in general manner or particular phrase, represent the views of the National Committee of National Library Week. It's a great disappointment to me that to date neither the National Committee nor myself has had to disown the other. Our opinions, to date, coincide on all salient points. No blows have been exchanged between Committee and Organiser. Since concord should often be more rightly spelt “c‐o‐m‐p‐l‐a‐c‐e‐n‐c‐y”, I regret this. All, however, may yet be well. My full views as Organiser of NLW 1969 follow: I shall state them with the most forthright candour and the most furious conviction; and the fisticuffs may well follow, as sure as Library fines. If the editor considers this preamble, too … well, too ambling … I proffer one excuse. As organiser, I'm as over‐worked and time‐pressed as any librarian, and my defence is therefore borrowed from Flaubert: “Forgive a long letter—I had no time to write a short one.” (Reference librarians, please check this quotation. I'm too busy.) Finally, there are those who write very lightly when they wish to state their most serious belief. Into this maladjusted and misjudged fraternity, I was myself born.
THE passing at the very height of his powers of Dr. Temple will be felt keenly by librarians whose memories of his years of office as President of the Library Association must be…
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THE passing at the very height of his powers of Dr. Temple will be felt keenly by librarians whose memories of his years of office as President of the Library Association must be amongst their most valued ones. His processional way through life from the Palace at Exeter to that at Canterbury has been told by many and his statesmanship, eloquence, literary gifts and fine Christian leadership have had many and eloquent witnesses. To us, however, he remains the stalwart, entirely friendly and delightful figure who controlled the Scarborough Conference with skill, dignity and companionable humour. His dinner‐table stories were some of the best we remember. As a writer he was one of the foremost religious philosophers of his generation and, in education, his advocacy of adult education gave it the high place it holds in public esteem today.
The value of the conference on the teaching of engineering design held at Scarborough, 13 – 16 April, was reflected in the support it attracted: 50 colleges of technology and 25…
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The value of the conference on the teaching of engineering design held at Scarborough, 13 – 16 April, was reflected in the support it attracted: 50 colleges of technology and 25 universities were represented, plus a number of government departments and several branches of industry. It was organized by Enfield College of Technology, the Institute of Engineering Designers, and Hornsey College of Art, and was a kind of sequel to a similar occasion in 1964, which itself followed on the Feilden Report, in a move to bring together teachers and designers for discussion of ideas and experience. In another two years there will be a conference again.
The unsatisfactory state of the law with regard to prosecutions for impoverished milk has been further exemplified in a series of prosecutions at Oldham. Three farmers were…
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The unsatisfactory state of the law with regard to prosecutions for impoverished milk has been further exemplified in a series of prosecutions at Oldham. Three farmers were summoned for having sold milk “ not of the nature, substance and quality demanded by the purchaser,” and the evidence produced showed that the milk in each case was not only deficient as compared with the standard set by the Board of Agriculture, but even more deficient when compared with mixed samples taken at the farm. The Deputy Town Clerk, who conducted the prosecution, pointed out that the case of Wilkinson v. Clark clearly showed that the Inspectors were justified in going to the farm for a second sample, if the second was comparable with the first, and were entitled to rely on the Public Analyst's certificate for both samples. He argued that, in view of the enhanced price of milk, it was very necessary that the purchaser should be adequately protected and that he should obtain what he paid for — pure unadulterated milk. The defence in the first case was a denial of the milk having been tampered with, it being sold “ as it came from the cow.” Results of experiments at the Yorkshire College for Agricultural Education were quoted to show that wide variations in the quality of the milk might occur for which the farmer ought not to be held responsible. In the present case it was admitted that one of the cows was not milking satisfactorily, and had a “ hard udder.” The milk from this cow when examined closely, was stated in the defendant's evidence to be “ more like water.” This had only been found out on the morning when the first sample had gone into the churn for sale. The Bench, after consultation, expressed themselves satisfied that the milk had not been tampered with, and dismissed the summons.