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The psychological contract literature is generally based on the assumption of reciprocity between employee and employer. The emphasis on reciprocity, however, largely downplays the implications of power dynamics in the employment relationship. In order to bridge this gap, the current research investigates psychological contract from the lens of power particularly focusing on reciprocity.

In total, 43 semi-structured interviews are carried out with 37 employees and six managers of three call center companies in Pakistan. The technique of template analysis is used for data analysis.

In contrast to the assumption of reciprocity, the research findings highlight employees' perceived inability to reciprocate the employer's inducements on parity basis, because of their view of power asymmetry in the employment relationship. The results further suggest the high tendency among employees to attribute employer reciprocity largely to their managers. The findings also point toward divergence in the reciprocity perceptions of employees and managers in relation with the employers.

The emphasis on call centers bounds the generality of results. Future research is needed to further explore the impact of power asymmetry on reciprocity in organizations of other industries. With significant implications for the employment relations, negotiated contracts consider the exchange between employee and employer as an obligation rather than a voluntary act of kindness, as emphasized in reciprocity.

This research contributes to knowledge by emphasizing the significance of negotiation rather than reciprocation in the psychological contract. The negotiation approach efficiently recognizes the implications of power asymmetry that remain generally under-researched in the psychological contract literature.

There have been increasing calls to explore the psychological contract from the lens of power. By addressing this gap, the purpose of this paper is to investigate the assumption of mutuality in relation to power dynamics in the employment relationship.

A total of 43 in-depth interviews are conducted with 6 managerial and 37 non-managerial respondents in three major call center organizations in Pakistan. Template analysis is used to analyze the data.

By undermining the assumption of implicit mutuality, the analysis reveals indeterminacy, an issue that has been frequently underplayed in the psychological contract research. The results further suggest that – in reality – employability, flexibility and employee training do not promote mutuality to the extent that is theoretically assumed because of the employers’ manipulation of these issues in their own favor.

The focus on call centers limits the generality of findings with further qualitative research needed in other industries to explore how power asymmetries impact upon mutuality in different working environments.

The research implications suggest the significance of timely and explicit communication in order to curtail indeterminacy in the employment relationship. This will not only reduce the development of breach perceptions among employees but will also reinforce their psychological contracts with the organization.

This research contributes by highlighting the significance of mutual dependence rather than mutuality in the psychological contract. The mutual dependence approach efficiently acknowledges the implications of power asymmetries which remain largely under-researched in the psychological contract theory.

The present study aims to identify and evaluate the socioeconomic barriers to effective COVID-19 pandemic transmission control in Pakistan.

The study identifies multiple socio-economic barriers through an extensive literature review. The preliminary analysis unveiled 15 socio-economic barriers. Nine experts were contacted to collect data and finalize the most prominent barriers to COVID-19 transmission control using the DELPHI method. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was used to process and interpret the data collected and a cause–effect relationship was established among the barriers.

The finalized barriers to effective COVID-19 pandemic transmission control were evaluated using DEMATEL which grouped criteria into two grouped criteria – cause and effect. The DEMATEL analysis shows that poor safety culture, lack of strategy and goal setting, lack of resources, late realization and recognition of the pandemic problem and lack of expertise and capacity in disaster and risk management fall into the cause group. These factors are critical as they directly affect the remaining barriers identified in the study.

Despite the collective global efforts, the national economies have been struggling to completely control COVID-19 transmission control. Pakistan’s economy has been facing the third wave of the pandemic. It is mandatory to identify the barriers and evaluate them to develop a comprehensive strategy ensuring that there would be no fourth wave. The study identifies and evaluates the barriers to COVID-19 transmission control in Pakistan using the integrated DELPHI-DEMATEL framework. The findings would help the government, experts and strategists to develop a comprehensive disaster and risk management strategy.

This research intends to analyze the innovation ecosystem factors that play a vital role in firm performance. As a result, large-scale empirical studies on the innovation ecosystem are rare, and fewer efforts have been made to determine if and how different factors affect the ecosystem models of firms. There has yet to be a substantial empirical study on the innovation ecosystem.

Data were acquired from Pakistani IT companies. The results show that factors of the innovation ecosystem significantly contribute to business performance. The essential assumption is that resource endowment, organizational culture, knowledge and competence, and technology capability are allied to the innovation ecosystem.

The findings are crucial from a managerial view because firms must focus on changing their innovation ecosystem factors model to achieve greater performance. Radical changes in the firms will only be worthwhile if they value their resource endowments. To attain superior firm performance via influential factors of the innovation ecosystem, IT administrators need to build organizational cultural capacities to adapt to changes brought on by digitization quickly and effectively. However, this must be supplemented by improving organizational knowledge, competencies and technological capabilities to enable organizations to modify their ecosystems.

Eventually, firms can better respond to changes in their settings if they combine these variables by implementing an effective innovation ecosystem model, which leads to greater sector and superior financial performance.

This research was initiated by motivation from a real business problem that delves into lean management practices in dairy farm operations. It investigates how lean management practices can be applied as an improvement strategy in the dairy business to evaluate its impact on performance, where profitability is a decisive factor.

Based on the qualitative design, a 5-phase action research methodology was used in this study, where multiple data collection sources were used, including focus group discussions, on-site observation or Gemba walks and process mapping. The impact is evaluated by comparing the key performance measures with the same period before and after research.

The research revealed that lean management practices can significantly improve dairy business performance. It explained vital aspects of lean management practices and their sequence with examples of first-hand applications. It explained, how lean management practices were applied in dairy farm operations. Furthermore, the research resulted in significant benefits, in terms of quality, cost and profitability.

This research was conducted in a real business setting in the field environment, to improve dairy business performance. It was a distinctive application of lean management practices to solve a national problem. This could be used as a road map to bring continuous improvement at the national level to improve the performance of food value chains.

This research is unique because it addresses the methodological, population and empirical gaps in dairy farm operations. It adds value to the existing knowledge base by sharing best practices, developed and implemented for the first time to the best of our knowledge, like high-level process mapping and performance measures at different levels. Furthermore, the solutions can be simulated in related farm operations to bring breakthrough improvements in dairy business performance.

The prime difference between conventional and Islamic financial institutions (IFIs)is the compliance with shari'ah. Hence, shari'ah is a very crucial pillar, rather a main pillar of Islamic finance. In order to ensure shari'ah compliance by the IFIs at all levels, central banks of different countries crafted and implemented shari'ah governance framework. This chapter focusses on the cross-country comparison of shari'ah governance framework. The countries included in this chapter are Malaysia, Pakistan, the United Kingdom and Bahrain. The result shows that Malaysia and Pakistan are leading in terms of comprehensive shari'ah governance framework whereas Bahrain comes next and the United Kingdom is the last in terms of comparison.

This paper aims to explore how immigrant small business owners construct entrepreneurial identities by deploying strategies of boundary making in Hong Kong.

Conceptually, it departs from the theoretical discussions of immigrant economy and ethnic boundary making. The analyzes are based on qualitative data collected from in-depth interviews and participant observation primarily in the South Asian immigrant economies in Hong Kong in the period 2014-2017.

Four strategies of boundary work including blurring boundaries, inversion of boundaries, personal repositioning and reconfirming of boundaries are identified. They bring to light that small immigrant entrepreneurs in Hong Kong still encounter considerable obstacles in the process of social integration. Boundary work serves as strategies to release sentiments that would symbolically bring them closer to the mainstream society. Following the “city as context” framework (Brettell, 1999; Foner, 2007), this paper argues that the various boundary making strategies have been shaped by the legacies of racism, neoliberal governance of integration and urban work ethos highlighting problems and individual responsibilities in Hong Kong.

This paper contributes to the literature of the immigrant economy and social integration. First, it sheds light on the role of symbolic meanings and non-economic gains of immigrant entrepreneurship in social integration. Second, it illuminates our understanding that immigrant economy can provide a channel for advancing and weakening social status, thus reminding us not to assume the path of social integration as a straightforward and positive one.

There are many areas of research that are untapped in Islamic banking, and human capital is one of them. This paper aims to systematical review the relevant literature on human capital and Islamic banking.

The review process involved a structured search using well-established academic databases, Scopus and Web of Science, resulting in the selection of relevant articles. The paper has been divided into three major themes, besides other discussions on the literature, including methods of measuring human capital, determinants of human capital and human capital and performance of Islamic banks.

A few pioneering studies have explicitly examined human capital in the Islamic banking domain, while others have encompassed it under the broader umbrella of intellectual capital. The most common method of measuring human capital is accounting based, while few have adopted disclosure and survey methods as well. There are few studies that explored the determinants of human capital having focus on corporate governance, while many of the studies have explored the nexus of human capital and financial performance.

This review strongly highlights the need for more focused research on human capital within the Islamic banking sector. As Islamic banking necessitates unique human capital characteristics, it is essential to delve deeper into this aspect. Furthermore, there is a call to expand the human capital index by incorporating comprehensive aspects relevant to Islamic banking. An important area that requires further exploration is the role of Shariah governance in shaping human capital development within Islamic finance, understanding the reasons behind the observed negative correlation.

Despite its significance, the relationship between human capital and Islamic banking has received limited attention. This review paper not only addresses this gap but also lays the groundwork for future studies in this important and emerging field.

This paper aims to meta-analyze the results of the prior studies related to the relationship of human capital and financial performance in Islamic banking.

To examine the relationship between human capital and financial of Islamic banks, 23 empirical studies having sample of 15,607 are considered for the meta-analysis. Moreover, different measures related to financial performance including return on assets (ROA), return of equity (ROE) and Tobin’s Q have been taken as moderating for further subgroup analysis.

The results of meta-analysis reveal a positive correlation between human capital and financial performance with an effect size of 0.268. The subgroup analyses showed significant positive associations of human capital with ROA and ROE, insignificant with Tobin’s Q.

This study suggests Islamic banking should prioritize human capital development, maintain consistency and adopt a long-term perspective. Future research should consider context-specific factors and harmonize human capital and financial performance measurements for consensus.