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1 – 6 of 6Hari Sreekumar and Sankalp Pratap
The purpose of this paper is to provide an advertising history of Tata Steel from its inception in 1907 to 2007 when it completed 100 years of operation. The authors use…
Abstract
Purpose
The purpose of this paper is to provide an advertising history of Tata Steel from its inception in 1907 to 2007 when it completed 100 years of operation. The authors use postcolonial theory to highlight the intertwining of advertising with the broader project of anticolonial resistance and postcolonial nation-building.
Design/methodology/approach
The authors used a visual analysis of a compilation of advertisements published by Tata Steel to commemorate 100 years of its existence, spanning the years from 1907 to 2007. They also used ads and posters available on the website of the Tata Steel Archives. Published work on Tata Steel such as books and papers provided contextualization.
Findings
Advertising creatives, through selective deployment of anticolonial discourses, manage the contradictory pulls of emergent nationalism on the one hand and the pragmatic need to work with the colonial administration on the other. However, such a negotiation leads to moments of slippage, where advertising reinforces colonial tropes. At a broader level, the authors suggest that despite attempts to draw on subversive discourses of resistance used by nationalists, Tata Steel’s advertising is inescapably intertwined with the larger matrix of colonial and capitalist power.
Originality/value
This study contributes to a non-Western perspective on advertising history. Further, it provides understanding of the marketing activities of a large corporation, which straddles the colonial and postcolonial era of India, an important economy.
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The purpose of this paper is to review the key literature pertaining to consumption during the colonial period in India, broadly covering the time period from the early nineteenth…
Abstract
Purpose
The purpose of this paper is to review the key literature pertaining to consumption during the colonial period in India, broadly covering the time period from the early nineteenth century to the middle of the twentieth century. The review shows the prominent themes and patterns that help us understand colonial Indian consumers’ encounter with Western products and institutions.
Design/methodology/approach
The paper is a review of historical research papers and papers pertaining to the colonial period in India.
Findings
British colonialism introduced new products, institutions and ways of living into India, which were negotiated with and contested by Indian consumers and intellectuals. These new products and practices were not seamlessly adopted into the Indian context. Rather, they were appropriated into existing social structures determined by caste, gender and religion. The tensions produced by such negotiations and contestations fed Indian resistance to colonialism, culminating in British withdrawal from India.
Originality/value
Historical research pertaining to marketing in the Indian context is scarce. Moreover, there are few reviews which outline the important consumption practices and changes pertaining to the colonial period. The findings of this review will be of use to researchers and students of history, marketing and cultural studies.
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Rohit Varman and Hari Sreekumar
The paper aims to argue, while examining the history of marketing theory in India, that the discipline is ahistorical, serves large business interests and is shaped by hegemonic…
Abstract
Purpose
The paper aims to argue, while examining the history of marketing theory in India, that the discipline is ahistorical, serves large business interests and is shaped by hegemonic Western knowledge.
Design/methodology/approach
The primary sources of data were the marketing doctoral dissertations, working papers, teaching material and research publications produced in the top management schools in India from the 1960s up to the present period.
Findings
The historical review reveals that the marketing theory in India is characterized by dependence on the West and elision of the country’s rich business history. It further shows that the discipline in India focuses on research problems and issues which are more appropriate to a Western context, and remains detached from local realities. Moreover, the discipline is characterized by a narrow managerial orientation.
Research limitations/implications
Findings from the paper will be of value to researchers who wish to understand the Indian marketing thought.
Practical implications
Findings from the paper will be of value to academics and policy makers who wish to create more independent and contextually informed and sensitive management programs.
Social implications
The paper reveals the extent to which the education and institutions in India are influenced by the West, and aims to motivate academics and policy makers to understand local knowledge and ways of knowing.
Originality/value
The main contribution of this paper is to show that the marketing discipline in India has been ahistorical and is shaped by hegemonic Western knowledge.
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Vineet Jain and Puneeta Ajmera
Medical tourism encourages the traveling of patients, expert healthcare professionals and promotes cross-border trade in healthcare services. The Indian medical tourism sector is…
Abstract
Purpose
Medical tourism encourages the traveling of patients, expert healthcare professionals and promotes cross-border trade in healthcare services. The Indian medical tourism sector is facing new challenges as well as certain ethical and legal issues because of continuous market changes and patient’s requirements while at the same time advancements in current health services have also been observed. It is therefore very important to understand and address the issues of the medical tourists. The purpose of this paper is to evaluate the important factors which can make India an affordable medical tourism destination.
Design/methodology/approach
In this paper, the factors influencing Indian medical tourism sector have been explored by conducting literature review, they are ranked according to the results of a questionnaire-based survey and further analyzed by using the interpretive structural modeling (ISM) approach. The mutual relationships between these factors were identified to develop an ISM model so as to find out the important factors which can make India an affordable place for medical tourism.
Findings
The results of the survey and the model show that cost of medical procedures, facilitation, and care, the infrastructure of Indian hospitals, clinical excellence and the competence of doctors and staff are the top level factors.
Practical implications
It is very important to address the concerns of the patients coming to a developing country like India for availing medical services. This research has evaluated the important factors which can make India an affordable medical tourism destination.
Originality/value
This research assesses the effects of globalization on delivery of healthcare services in India by conducting critical analysis of the medical tourism industry by collecting original data from the international patients coming to India for different types of medical procedures so that a comprehensive model can be prepared which will help the hospitals and policymakers to improve the processes related to medical tourism.
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Bikash Ranjan Debata, Kumar Sree, Bhaswati Patnaik and Siba Sankar Mahapatra
The purpose of this paper is to develop a comprehensive framework to identify and classify key medical tourism enablers (MTEs) and to study the direct and indirect effects of each…
Abstract
Purpose
The purpose of this paper is to develop a comprehensive framework to identify and classify key medical tourism enablers (MTEs) and to study the direct and indirect effects of each enabler on the growth of medical tourism in India.
Design/methodology/approach
In this paper, an integrated approach using interpretive structural modeling (ISM) and Fuzzy Matrice d'Impacts Croisés Multiplication Appliquée á un Classement (FMICMAC) analysis has been developed to identify and classify the key MTEs, typically identified by a comprehensive review of literature and expert opinion. The key enablers are also modeled to find their role and mutual influence.
Findings
The key finding of this modeling helps to identify and classify the enablers which may be useful for medical tourism decision makers to employ this model for formulating strategies in order to overcome challenges and to become a preferred medical tourism destination. Integrated model reveals enablers such as medicine insurance coverage, international healthcare collaboration, and efficient information system as dependent enablers. No enabler is found to be autonomous enablers. The important enablers like healthcare infrastructure facilities and global competition are found as the linkage enablers. Research in medicine and pharmaceutical science, medical tourism market, transplantation law, top management commitment, national healthcare policy, competent medical and para-medical staffs are found as the independent enablers. Integrated model also establishes the direct and indirect relationship among various enablers.
Originality/value
The research provides an integrated model using ISM and FMICMAC to identify and classify various key enablers of medical tourism in India. In conventional cross-impact matrix multiplication applied to classification analysis, binary relationship of various enablers is considered. FMICMAC analysis helps to establish possibility of relationship among various enablers so that low-key hidden factors can be identified. The low-key hidden factors may initially exhibit marginal influence but they may show significant influence later on during analysis. The uncertainty and fuzziness of relationship among various enablers can be conveniently handled by FMICMAC and expert opinions can easily be captured. This research will help medical tourism decision makers to select right enablers for the growth of medical tourism in India.
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