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This research‐based paper considers the application of market orientation in the context of the mortgage division of a large Dutch bank. Various definitions from the literature are considered in relation to market orientation. Antecedents to market orientation are highlighted as being senior management influences, interdepartmental dynamics and the organizational system. Customer, competitor and inter‐functional issues in particular are emphasised as being useful areas for investigation in relation to how market orientation affects an organization. Implications of market orientation are examined in relation to business performance, the micro‐market environment, leadership styles and employees. At an internal company level, inter‐departmental dynamics are considered in terms of conflict and connectedness. Research is then considered in the light of the above, and action‐based research is argued as being the most appropriate vehicle for data collection. The research base is drawn from members of the account management department, the sales support department and the acceptance department, as well as the autonomous marketing department within the mortgage division of the Dutch bank. It became quickly apparent that intelligence generation and its dissemination were virtually non‐existent and that the bank did not consider market orientation as a priority. A total of 22 members took part in the research project that involved four separate meetings over a period of six months as well as meetings during intervening periods. A consultant (the second named author) led group meetings in this action‐based research project and acted as the facilitator. Results of the research and subsequent application of its findings are reported. A significant observation was that the personal benefits of market orientation might not be the result of its application, but rather the result of interventions leading to market orientation.

Establishing a competitive advantage in today's dynamic environment involves optimizing an organization's exploration and exploitation strategy. This paper aims to explore how an open innovation strategy complements the organization's ambidextrous strategy in attaining a competitive advantage. Organizational ambidexterity and dynamic capability theories are also explored to investigate the impact of open innovation on the organization's ambidextrous strategy and competitive advantage – especially inbound and outbound open innovation.

The authors conducted a systematic literature review using Boolean search techniques, which was focused on the research fields of the sub-areas of general management, strategy, innovation, organization studies, information management, entrepreneurship, international business, marketing, and economics, supplemented by the snowball technique.

Organizations that combine their ambidextrous strategy with open innovation attributes achieve a competitive advantage through developing their dynamic capabilities by which organizations change their value proposition. This study also shows that an ambidextrous strategy should no longer be viewed as a structural solution implemented by management, but also as a bottom-up intervention. Additionally, the authors found that the organization's dynamic capabilities establish a feedback loop, which changes the organization's ambidextrous strategy to resolve the efficiency–agility paradox.

Previous research has focused on strategic orientation; however, hardly any research has investigated how the interrelatedness of open innovation, organizational ambidexterity and dynamic capabilities support a competitive advantage. The authors present a conceptual model that inspires new research avenues.

In this paper, the role of three different types of competences in the labour market for higher education graduates is investigated. The article distinguishes discipline‐specific competences, general academic competences and management competences, the first being an example of competences acquired at school, which are of direct use in the labour market, the second being a type of competences also acquired in school, but which fulfil an indirect role by facilitating the acquisition of new competences after graduation from school, and the third, management competences, being an example of competences acquired mainly in a working context and, like discipline‐specific competences, being of direct use in that context. This paper shows that, first, the level of discipline‐specific competences obtained in higher education offers a comparative advantage for graduates working inside the own discipline‐specific domain, and therefore has a pay‐off for those graduates who are able to find a job in this domain; second, the management competences are valued in the labour market but seem to be more likely acquired in a working context than in higher education, and third, the general academic competences acquired in higher education do not pay off directly, but have a significant supportive role when learning competences that have a direct pay‐off in the labour market, like management competences, but are more likely acquired outside education.

The purpose of this paper is to focus on a thorough comparison of the broader specialties and subspecialties provided by Greek higher technological education, regarding the employment status and the vocational prospects of the corresponding graduates, and aims to identify and analyze the relevant existing differences.

Original empirical data were collected from 5,183 graduates of Technological Educational Institutes of higher education through a national survey using telephone interviews and a structured questionnaire. The stratified sample consisted of graduates originating from all nine different broader specialties (faculties) and 45 subspecialties (departments). Descriptive, bivariate and multivariate statistical analysis was used for the elaboration of the collected information.

The results showed that there are significant differences among the graduates of different specialties regarding some employment characteristics, such as professional status, type of employment, relevance between present work and Bachelor studies, and satisfaction from employment and wages. Additionally, the results identify distinguished clusters among certain broader specialties and subspecialties regarding graduates’ employment status and characteristics.

The revealed existence of strong relationships between broader specialties/subspecialties and their graduates’ vocational prospects can offer justified advice/guidelines to secondary education graduates for applying to specialties presenting promising employment prospects.

This work, being one of the very few nation‐wide studies, reveals and highlights the most important higher education specialties regarding the vocational status and prospects of the corresponding graduates, providing a guideline for the selection of the subject of studies that leads to a more promising career.

Suggests that youth unemployment is seen in East Germany as a critical life event because not only may it “scar” individuals’ careers but there is the fear that it may be a cause of other social problems such as criminal and racist behaviour. Bases the study on event‐history and optimal‐matching analysis. Considers seven hypotheses about the impact of unemployment on social mobility career transitions. Findings suggest that unemployment can raise those chances of upward, downward and lateral mobility.

Social media platforms are a pervasive technology that continues to define the modern world. While social media has brought many benefits to society in terms of connection and content sharing, numerous concerns remain for the governance of social media platforms going forward, including (but not limited to) the spread of misinformation, hate speech and online surveillance. However, the voice of citizens and other non-experts is often missing from such conversations in information systems literature, which has led to an alleged gap between research and the everyday life of citizens.

The authors address this gap by presenting findings from 16 h of online dialog with 25 citizens on social media platform governance. The online dialog was undertaken as part of a worldwide consultation project called “We, the internet”, which sought to provide citizens with a voice on a range of topics such as “Digitalization and Me,” “My Data, Your Data, Our Data” and “A Strong Digital Public Sphere.” Five phases of thematic analysis were undertaken by the authors to code the corpus of qualitative data.

Drawing on the Theory of Communicative Action, the authors discuss three dialogical processes critical to citizen discourse: lifeworld reasoning, rationalization and moral action. The findings point toward citizens’ perspectives of current and future issues associated with social media platform governance, including concerns around the multiplicity of digital identities, consent for vulnerable groups and transparency in content moderation. The findings also reveal citizens’ rationalization of the dilemmas faced in addressing these issues going forward, including tensions such as digital accountability vs data privacy, protection vs inclusion and algorithmic censorship vs free speech.

Based on outcomes from this dialogical process, moral actions in the form of policy recommendations are proposed by citizens and for citizens. The authors find that tackling these dark sides of digitalization is something too important to be left to “Big Tech” and equally requires an understanding of citizens’ perspectives to ensure an informed and positive imprint for change.

Previous research has shown that self-employed workers are more likely than employees to retire late or to be uncertain about retirement timing. However, little is known about the underlying mechanisms. This study aims to fill this gap, by focusing on the explanatory role of various job characteristics – flexibility, autonomy, skills-job match and job security – for explaining differences in retirement preferences between the solo self-employed and employees.

Data were used of 8,325 employees and 663 solo self-employed respondents (age 45–64) in the Netherlands, who participated in 2016 in the Study on Transitions in Employment, Ability, and Motivation (STREAM). The outcome variable distinguished between early, on-time, late and uncertain retirement preferences. Multinomial logistic regression models were estimated, and mediation was tested using the Karlson-Holm-Breen (KHB) method.

The solo self-employed are more likely than employees to prefer late retirement (vs “on-time”) and to be uncertain about their preferred retirement age. Job characteristics mediate 21% of the relationship between solo self-employment and late retirement preferences: the self-employed experience more possibilities than employees to work from home and to choose their own working times, which partly explains why they prefer to retire late.

In discussions about retirement, often reference is made to differences in retirement savings and retirement regulations between the solo self-employed and employees. The current study shows that differences in job characteristics also partly explain the relatively late preferred retirement timing of solo self-employed workers.

This paper draws on the extant literature and experiences of selected ACBF‐supported programs to interrogate approaches to enhancing institutional leadership in African universities. The paper posits that African universities must proactively take charge of fostering institutional leadership so as to translate leadership competence into strategic assets. Such assets are key to bolstering intellectual capital, strategic scanning, i.e. the capacity to recognize the behaviour of interconnected systems to make effective decisions under varying strategic and risk scenarios, and the transformation of knowledge. To this end, African universities need to transcend their current “modern” system of education to a post‐modern perspective, which recognizes context, collaboration and knowledge as valued skills. Enhancing institutional leadership is also crucial if Africa is to compete in today’s rapidly globalizing world and knowledge society. More importantly, doing so has direct impact on shaping the quality of leadership on the Continent, and consequently the resulting policy decisions and governance. The paper concludes that while institutional, political, demographic as well as resource challenges exist, African universities today, are uniquely positioned as a result of uptake of knowledge management, strengthened private‐public partnerships and advances in ICT to enhance institutional leadership.

The paper aims at assessing the role of the different stages of the employment process in gauging workers' willingness to upskill themselves at the end of a seasonal employment contract by investing in further training.

The paper analyses data from a dedicated survey administered to a sample of seasonal employees. Through a regression analysis it explores the different stages of the employment process (job search, selection on the job activities), making a distinction between monetary and nonmonetary components of the investment in training.

Results show that all stages matter, but they do not have the same importance. Ex-ante motivations and work experience, notably the level of perceived workload and organizational commitment, are the main factors affecting workers' willingness to acquire industry-specific skills through training.

So far, the literature has extensively dealt with the poor levels of training in seasonal employers, but it did not analyse worker’s willingness to invest in training over the different stages of the worker experience. This paper fills this gap by separately testing the relative importance of such stages and identifying the most important phases of the employment process.

The purpose of this paper is to develop a new rectilinear branch pipe‐routing algorithm for automatic generation of rectilinear branch pipe routes in constrained spaces of aero‐engines.

Rectilinear branch pipe routing that connects multiple terminals in a constrained space with obstacles can be formulated as a rectilinear Steiner minimum tree with obstacles (RSMTO) problem while meeting certain engineering rules, which has been proved to be an NP‐hard and discrete problem. This paper presents a discrete particle swarm optimization (PSO) algorithm for rectilinear branch pipe routing (DPSO‐RBPRA) problems, which adopts an attraction operator and an energy function to plan the shortest collision‐free connecting networks in a discrete graph space. Moreover, this paper integrates several existing techniques to evaluate particles for the RSMTO problem in discrete Manhattan spaces. Further, the DPSO‐RBPRA is extended to surface cases to adapt to requirements of routing pipes on the surfaces of aero‐engines.

Pipe routing numeral computations show that, DPSO‐RBPRA finds satisfactory connecting networks while considering several engineering rules, which demonstrates the effectiveness of the proposed method.

This paper applies the Steiner tree theory and develops a DPSO algorithm to plan the aero‐engine rectilinear branch pipe‐routing layouts.