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ChatGPT is a new development in this technological era. This artificial intelligence-based tool responds to individuals’ queries and produces the requested content within seconds. Therefore, it is becoming popular among academics, the research community and library professionals. This study aims to test (through personal interaction with the tool) the authenticity of the ChatGPT’s produced records. Another objective of the research is to check the relevance between the individuals’ queries and the tool’s results. The research also intends to identify the challenges in retrieving information through ChatGPT.

The five researchers from different countries and organizations experienced ChatGPT by asking questions on more than 70 subjects. The responses were recorded in Notepad and converted into MS Excel and MS Access to standardize and analyze the data. The investigators consulted 11 reputed databases/sources, including Web of Science and Scopus, to assess the authenticity of the data retrieved through ChatGPT.

The findings confirmed that over 90% of results produced by ChatGPT were fake (the information did not exist in the literature). Similarly, the study sheds light on the discrepancies, such as irrelevant and incomplete information in the data generated by ChatGPT.

This is a unique study that shares the findings based on the different regions’ researchers’ personal experiences with ChatGPT. The researchers covered different subject areas (above 70) while asking questions to ChatGPT. The paper shares implications for researchers, students, faculty members, academic/research organizations and policymakers.

This study aims to analyse the literature published on ChatGPT and generative pre-trained transformer (GPT) available through Scopus to identify the top countries, institutions, authors, journals and titles in terms of publishing and citations in the area.The research also intends to determine the collaborative trends among countries and authors as well as top-used keywords on the topic identified from the analysed literature.

The researchers searched the Scopus database to collect and assess the literature on the topic. The paper used six applications such as Biblioshiny, VosViewer, Python, MS Access and Excel and Endnote to collect and analyse the literature.

It is found that European countries such as the USA, the UK and Germany took the lead in terms of publishing and impact in the area but the USA stood first with 90 publications and 1,720 citations in this connection. Likewise, the organization “Rheinisch-Westfälische Technische Hochschule Aachen” scored the top position regarding publishing, but Open AI remained on top for getting the highest citations (1,384). Apropos, the author “Choi, Y” produced the highest number of publications. The research also shares the collaborative patterns, top journals and publications in the area, as well as the top-used keywords on the topic.

To the best of the authors’ knowledge, this is the first study that shares a bibliometric analysis of literature published on GPT and ChatGPT. The research not only fills the research gap on the topic but also shares implications for relevant stakeholders and future research directions for future researchers.