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1 – 10 of 304Hailing Shi, Yaqi Wang, Xiaoya Gong and Fumin Deng
This study aims to identify which types of information quality influence purchase intentions the most in live streaming commerce and to examine the role of network size in this…
Abstract
Purpose
This study aims to identify which types of information quality influence purchase intentions the most in live streaming commerce and to examine the role of network size in this context.
Design/methodology/approach
We propose a model to investigate the correlation among the quality of different information in live streaming commerce, consumer trust, network size and purchase intention. An empirical analysis of 505 questionnaires was conducted by constructing a structural equation model.
Findings
The empirical findings indicate that information quality can directly enhance purchase intention and exert an indirect influence through the mediating factors of trust in products and streamers. Perceived network size positively moderates the relationship between information quality and trust in products. Of the five types of information, the quality of bullet-screen comments information is most important to consumers.
Originality/value
This study represents the first systematic analysis of how the quality of multiple types of information in live streaming commerce influences consumer trust and purchase intention, integrated within a unified framework. It uniquely introduces network size as a moderating variable, offering both theoretical insights and practical guidance for balancing information quality with network size in live streaming commerce environments.
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Manoj Arora, Harpreet Singh and Sanjay Gupta
In the era of digitalization and technology, tremendous changes have taken place in the taxi industry worldwide. The traditional taxi service has transformed into the latest…
Abstract
Purpose
In the era of digitalization and technology, tremendous changes have taken place in the taxi industry worldwide. The traditional taxi service has transformed into the latest innovative technology-based e-hailing service. There are innumerable factors that drive the user adoption of e-hailing apps. This study aims to primarily concentrate on identifying, analyzing and ranking these factors which have an impact on the user intention toward using e-hailing apps.
Design/methodology/approach
The e-hailing app users in the state of Punjab and Chandigarh are the target population for the study. A fuzzy analytical hierarchy process technique has been applied to analyze and codify the determinants that influence the user intention of adopting e-hailing apps. The primary factors that have been considered for the study are social influence, perceived usefulness, facilitating conditions, perceived ease of use, self-efficacy, perceived risk, compatibility and trust.
Findings
The study revealed that “Perceived Usefulness” is the factor that influences user intention to use e-hailing apps the most, while “Perceived Risk” the least. The sub-criteria codified in the top priority was as follows: “Overall, I find the e-hailing app useful in booking a taxi (C15)”; “I do not need some people to use e-hailing apps (C52); “I believe e-hailing app is compatible with existing technology (C61).” The sub-criterion “E-hailing app service provider keeps its promise (C72)” was demonstrated to have the least impact on the user intention of adopting e-hailing apps.
Research limitations/implications
The study has been confined to only eight factors selected from the extended technological acceptance model framework and some related technology acceptance theories. Some more other factors may have an impact on user adoption of e-hailing apps, which need to be added further. Also, the scope of the study should be enhanced by expanding the geographical area beyond the selected region.
Practical implications
The findings of the study enable the e-hailing service providers and marketers to understand the users’ intention in a better way, to make improvements in e-hailing apps and formulate strategies accordingly.
Originality/value
The previous literature provides the base to the present study for identifying the factors affecting user behavioral intention toward e-hailing apps and information technology. The findings and results of the present research make value addition to the existing knowledge base.
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Libiao Bai, Zhiguo Wang, Hailing Wang, Ning Huang and Huijing Shi
Inadequate balancing of resources often results in resource conflict in the multiproject management process. Past research has focused on how to allocate a small amount of…
Abstract
Purpose
Inadequate balancing of resources often results in resource conflict in the multiproject management process. Past research has focused on how to allocate a small amount of resources optimally but has scarcely explored how to foresee multiproject resource conflict risk in advance. The purpose of this study is to address this knowledge gap by developing a model to predict multiproject resource conflict risk.
Design/methodology/approach
A fuzzy comprehensive evaluation method is used to transform subjective judgments into quantitative information, based on which an evaluation index system for multiproject resource conflict risk that focuses on the interdependence of multiple project resources is proposed. An artificial neural network (ANN) model combined with this system is proposed to predict the comprehensive risk score that can describe the severity of risk.
Findings
Accurately predicting multiproject resource conflict risks in advance can reduce the risk to the organization and increase the probability of achieving the project objectives. The ANN model developed in this paper by the authors can capture the essential components of the underlying nonlinear relevance and is capable of predicting risk appropriately.
Originality/value
The authors explored the prediction of the risks associated with multiproject resource conflicts, which is important for improving the success rate of projects but has received limited attention in the past. The authors established an evaluation index system for these risks considering the interdependence among project resources to describe the underlying factors that contribute to resource conflict risks. The authors proposed an effective model to forecast the risk of multiproject resource conflicts using an ANN. The model can effectively predict complex phenomena with complicated and highly nonlinear performance functions and solve problems with many random variables.
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The study aims at reviewing a synthesis of disclosure, transparency, and International Financial Reporting Standards (IFRS) implementation in an attempt to provide directions for…
Abstract
The study aims at reviewing a synthesis of disclosure, transparency, and International Financial Reporting Standards (IFRS) implementation in an attempt to provide directions for future research. Prior research overwhelmingly supports that the IFRS adoption or effective implementation of IFRS will enhance high-quality financial reporting, transparency, enhance the country’s investment environment, and foreign direct investment (FDI) (Dayanandan, Donker, Ivanof, & Karahan, 2016; Gláserová, 2013; Muniandy & Ali, 2012). However, some researchers provide conflicting evidence that developing countries implementing IFRS are probably not going to encounter higher FDI inflows (Gheorghe, 2009; Lasmin, 2012). It has also been argued that the IFRS adoption decreases the management earnings in countries with high levels of financial disclosure. In general, the study indicates that the adoption of IFRS has improved the financial reporting quality. The common law countries have strong rules to protect investors, strict legal enforcement, and high levels of transparency of financial information. From the extensive structured review of literature using the Scopus database tool, the study reviewed 105 articles, and in particular, the topic-related 94 articles were analysed. All 94 articles were retrieved from a range of 59 journals. Most of the articles (77 of 94) were published 2010–2018. The top five journals based on the citations are Journal of Accounting Research (187 citations), Abacus (125 citations), European Accounting Review (107 citations), Journal of Accounting and Economics (78 citations), and Accounting and Business Research (66 citations). The most-cited authors are Daske, Hail, Leuz, and Verdi (2013); Daske and Gebhardt (2006); and Brüggemann, Hitz, and Sellhorn (2013). Surprisingly, 65 of 94 articles did not utilise the theory. In particular, four theories have been used frequently: agency theory (15), economic theory (5), signalling theory (2), and accounting theory (2). The study calls for future research on the theoretical implications and policy-related research on disclosure and transparency which may inform the local and international standard setters.
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Xiaoyu Yan, Weihua Liu, Victor Shi and Tingting Liu
The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars.
Abstract
Purpose
The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars.
Design/methodology/approach
This study searches four databases for relevant literature on on-demand service platform operations management and selects 72 papers for this review. According to the research context, the literature can be divided into research on “a single platform” and research on “multiple platforms”. According to the research methods, the literature can be classified into “Mathematical Models”, “Empirical Studies”, “Multiple Methods” and “Literature Review”. Through comparative analysis, we identify research gaps and propose five future research agendas.
Findings
This paper proposes five research agendas for future research on on-demand service platform operations management. First, research can be done to combine classic research problems in the field of operations management with platform characteristics. Second, both the dynamic and steady-state issues of on-demand service platforms can be further explored. Third, research employing mathematical models and empirical analysis simultaneously can be more fruitful. Fourth, more research efforts on the various interactions among two or more platforms can be pursued. Last but not least, it is worthwhile to examine new models and paths that have emerged during the latest development of the platform economy.
Originality/value
Through categorizing the literature into two research contexts as well as classifying it according to four research methods, this article clearly shows the research progresses made so far in on-demand service platform operations management and provides future research directions.
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Weihua Liu, Yanjie Liang, Xiaoran Shi, Peiyuan Gao and Li Zhou
The review aims to facilitate a broader understanding of platform opening and cooperation and points out potential research directions for scholars.
Abstract
Purpose
The review aims to facilitate a broader understanding of platform opening and cooperation and points out potential research directions for scholars.
Design/methodology/approach
This study searches Web of Science (WOS) database for relevant literature published between 2010 and 2021 and selects 86 papers for this review. The selected literature is categorized according to three dimensions: the strategic choice of platform opening and cooperation (before opening), the construction of an open platform (during opening) and the impact of platform opening and cooperation (after opening). Through comparative analysis, the authors identify research gaps and propose four future research agendas.
Findings
The study finds that the current studies are fragmented, and a research system with a theoretical foundation has not yet formed. In addition, with the development of platform operations, new topics such as platform ecosystems and open platform governance have emerged. In short, there is an urgent need for scholars to conduct exploratory research. To this end, the study proposes four future research agendas: strengthen basic research on platform opening and cooperation, deeply explore the dynamic evolution and cutting-edge models of platform opening and cooperation, analyze potential crises and impacts of platform openness and strengthen research on open platform governance.
Originality/value
This is the first systematic review on platform opening and cooperation. Through categorizing literature into three dimensions, this article clearly shows the research status and provides future research avenues.
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Feifei Shao, Nianxin Wang and Xing Wan
Research on decision rights partitioning and its impact on platform performance has predominantly focused on single rights, leading to inconclusive results. This study is driven…
Abstract
Purpose
Research on decision rights partitioning and its impact on platform performance has predominantly focused on single rights, leading to inconclusive results. This study is driven by a more nuanced objective of exploring diverse governance models that can enhance the performance of sharing platforms across different contexts. Rather than delegating single decision right to users, this approach partitions several essential decision rights concurrently throughout the transaction process. By examining the complex relationships between multiple decision rights partitioning and platform performance, this study identifies and explains suitable governance models that are tailored to specific contextual factors for improving the performance of sharing platforms.
Design/methodology/approach
Collecting data from 60 sharing platforms in China, this study employs a combination of cluster and configuration analyses to address research questions.
Findings
The study explores three strategic decision rights partitioning modes widely adopted by sharing platforms. It further identifies four governance models for sharing platforms, which are termed as conservative seller model, conservative buyer model, aggressive seller model and aggressive buyer model, related to certain contextual factors.
Originality/value
In addressing platform governance as key to sharing platform success, the study contributes to the literature by investigating how multiple-rights partitioning portfolios and strategic differentiation in decision rights partitioning can enhance platform performance.
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Thuy Dam Luong Hoang, Ha Thu Nguyen, Dung Tri Vu and Anh Thi Tu Le
This study aims to examine the role of mindfulness in promoting customers’ purchase intentions, especially with the mediation effects of perceived ease of use and perceived…
Abstract
Purpose
This study aims to examine the role of mindfulness in promoting customers’ purchase intentions, especially with the mediation effects of perceived ease of use and perceived usefulness toward online ride-hailing services. As such, several recommendations for ride-hailing service providers and researchers are suggested for better implementation in a practical and theoretical context.
Design/methodology/approach
The data collection process is carried out online during the period of February 2022 to March 2022, with a sample of 237 respondents being analyzed by the covariance-based structural equation modeling approach.
Findings
First of all, mindfulness had a direct influence on perceived ease of use and perceived usefulness, as well as an indirect influence on purchase intention through the mediation role of perceived usefulness. Besides, perceived usefulness is found to have a positive influence on the customer’s purchase intention, while perceived ease of use positively affects both perceived usefulness and intention.
Research limitations/implications
This study just ends with customers’ intentions to adopt ride-hailing services; nevertheless, the actual behavior has not been examined. Further research might consider actual usage as a dependent factor when investigating the topic of ride-hailing services.
Originality/value
This study is notably different from the existing literature by filling the literature gap on the role of mindfulness in promoting customers’ purchase intentions toward ride-hailing services.
Objetivo
Este estudio tiene como objetivo examinar el papel del mindfulness en la promoción de las intenciones de compra de los clientes, especialmente con los efectos de mediación de la facilidad de uso percibida y la utilidad percibida hacia los servicios de transporte en línea. De este modo, se sugieren varias recomendaciones para los proveedores de servicios de transporte en coche y los investigadores para una mejor aplicación en un contexto práctico y teórico.
Diseño/metodología/enfoque
El proceso de recopilación de datos se lleva a cabo en línea durante el período de febrero de 2022 a marzo de 2022, con una muestra de 237 encuestados que se analizan mediante el enfoque CB-SEM.
Resultados
En primer lugar, mindfulness tuvo una influencia directa sobre la facilidad de uso percibida y la utilidad percibida, así como una influencia indirecta sobre la intención de compra a través del papel de mediación de la utilidad percibida. Además, se observa que la utilidad percibida influye positivamente en la intención de compra del cliente, mientras que la facilidad de uso percibida afecta positivamente tanto a la utilidad percibida como a la intención.
Limitaciones/Implicaciones de la investigación
Este estudio se limita a analizar la intención de los clientes de adoptar los servicios de transporte rápido; sin embargo, no se ha examinado el comportamiento real. En futuras investigaciones se podría considerar el uso real como un factor dependiente a la hora de investigar el tema de los servicios de transporte rápido.
Originalidad
Este estudio es notablemente diferente de la literatura existente al llenar el vacío bibliográfico sobre el papel de mindfulness en la promoción de las intenciones de compra de los clientes hacia los servicios de ride-hailing.
内容摘要
目的
本研究旨在探讨 “正念 “在促进顾客购买意向方面的作用, 尤其是在感知易用性和感知有用性对在线叫车服务的中介效应方面。因此, 本研究为叫车服务提供商和研究人员提出了若干建议, 以便在实践和理论背景下更好地实施这些建议。
设计
数据收集过程于 2022 年 2 月至 2022 年 3 月期间在线进行, 采用 CB-SEM 方法对 237 个受访者样本进行分析。
研究结果
首先, 正念对感知易用性和感知有用性有直接影响, 并通过感知有用性的中介作用对购买意向产生间接影响。此外, 还发现感知有用性对顾客的购买意向有积极影响, 而感知易用性对感知有用性和购买意向都有积极影响。
研究局限与启示
本研究仅对顾客采用打车服务的意向进行了分析, 但并未对实际行为进行研究。在研究叫车服务时, 进一步的研究可能会将实际使用情况作为一个因果因素。
独创性 本研究填补了关于正念在促进顾客乘车服务购买意向方面作用的文献空白, 与现有文献有明显不同。
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Jing Li, Rui Ling, Fangjie Sun, Jinming Zhou and Haiya Cai
This paper adds risk perception and personalized human-computer interaction to the technology acceptance model, and further analyzes the impact of personalized unmanned ride…
Abstract
Purpose
This paper adds risk perception and personalized human-computer interaction to the technology acceptance model, and further analyzes the impact of personalized unmanned ride hailing on users' behavior intention.
Design/methodology/approach
This study model was tested using a sample of 299 social media users from China and we apply structural equation modeling (SEM) to build the theoretical framework.
Findings
Our results show that perceived ease of use has a greater positive impact on behavior intention compared to perceived usefulness. In addition, we find that the impact of risk perception on behavior intention is manifested in a number of ways, including people’s risk perception of the new technology, people’s risk perception of data leakage, and so on. Finally, we find that users’ personalized human-computer interaction has a positive effect on their perceived ease of use, perceived usefulness, and behavior intention.
Originality/value
Our study contributes to illuminate the pivotal role of tailoring the human-computer interface to individual preferences and needs for ride-hailing platforms from the perspective of behavior intention.
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Nripendra P. Rana, Anurag Singh, Satyanarayana Parayitam, Anubhav Mishra and Deepa Bhatt Mishra
The pandemic has severely affected sharing economy businesses specially ride-hailing services due to high levels of human-touch points. This research investigates the impact of…
Abstract
Purpose
The pandemic has severely affected sharing economy businesses specially ride-hailing services due to high levels of human-touch points. This research investigates the impact of COVID-19 infodemic, identification, and emotional support on intention to use ride-hailing. The authors further examine the moderating effects of internalization, compliance, social currency and informational support in the proposed conceptual model.
Design/methodology/approach
The data were collected from 412 respondents from Delhi in India, and hypothesized relationships were tested using hierarchical regression.
Findings
The results indicate that COVID-19 infodemic has a negative association with intention to use ride-hailing. Identification and emotional support show a positive association with intention to use ride-hailing. The results also support internalization and compliance as moderators between infodemic, identification and intention to use ride-hailing. Further, social currency and information support moderate the relationship between emotional support and intention to use.
Originality/value
This is the first research, which adds to the expanding literature on ride-hailing, especially during the post-pandemic period of “new normal”.
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