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Article
Publication date: 15 November 2019

Hossein Vaez Shahrestani, Arash Shahin, Hadi Teimouri and Ali Shaemi Barzoki

The purpose of this paper is twofold: first, to revise the Kano model with a focus on one-dimensional attributes; and second, to use the revised model for categorizing and…

Abstract

Purpose

The purpose of this paper is twofold: first, to revise the Kano model with a focus on one-dimensional attributes; and second, to use the revised model for categorizing and prioritizing various employee compensation strategies.

Design/methodology/approach

The Kano evaluation table has been revised and the one-dimensional attribute has been further extended to three categories of OO, OM and OA. In the next step, the literature review-based identified strategies have been categorized and prioritized according to the developed Kano model. Consequently, an employee compensation system has been proposed to a process-based manufacturing company as a case study.

Findings

Findings indicated that out of the 44 employee compensation strategies, typically 6 were must-be, 13 were one-dimensional, 18 were attractive and 7 were indifferent. Also, the results of the revised Kano model indicated that typically out of the 13 one-dimensional strategies, 7 were one-dimensional tending toward must-be (OM); and 6 were one-dimensional tending toward attractive (OA).

Research limitations/implications

The case study was limited to one company. The validity of the proposed model can be further studied in a larger population. This study provides managers with a more accurate instrument of decision making in selecting more differentiated employee compensation strategies, which, in turn, might lead to more employee satisfaction.

Originality/value

Theoretically, this study is different from existing studies, since almost none of the previous studies extended the Kano evaluation table for one-dimensional attributes. Practically, this study is another evidence of the application of the Kano model in the field of human resource management and in particular contributes to the design of employee compensation systems.

Details

The TQM Journal, vol. 32 no. 1
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 20 January 2022

Somayeh Ahmadzadeh, Ali Safari and Hadi Teimouri

Even the smartest organizations believe that “good enough is never good enough.” Highly intelligent people may be able to do important things individually; still, it is their…

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Abstract

Purpose

Even the smartest organizations believe that “good enough is never good enough.” Highly intelligent people may be able to do important things individually; still, it is their accumulated brainpower that allows them to do great things. Collective intelligence means when a group of people do things that seem intelligent. On the other hand, when intelligent people are gathered or hired in an organization, they tend toward collective stupidity and slow-wittedness. Therefore, the purpose of the present study is to develop a model of the factors affecting and affected by collective stupidity.

Design/methodology/approach

This study was conducted using a mixed-method approach and in two phases: qualitative and quantitative. First, in the qualitative phase and in order to achieve new findings, semi-structured interviews with experts from 12 knowledge-based companies were used to design a conceptual model and formulate the hypotheses. At the end of the qualitative phase, the conceptual model and relationships between variables were drawn. Then, in the quantitative phase, by running structural equation modeling, the antecedents and consequences of collective stupidity derived from the qualitative phase findings were analyzed and the research hypotheses were tested in 110 industrial knowledge-based companies.

Findings

The results of the qualitative phase revealed that individual, group and organizational factors were the antecedents of collective stupidity, with individual factors having three dimensions, collective ones including two dimensions and organizational ones focusing on the characteristics of managers/companies. It was also found that collective stupidity had individual consequences in three dimensions and organizational consequences in five dimensions; and one-sidedness, non-strategic thinking, organizational injustice and weakness in the management of key personnel were extracted as mediators. The results of the quantitative phase confirmed the research model and showed that individual factors and organizational consequences had the lowest (0.037) and highest (1.084) effect sizes on collective stupidity, respectively.

Research limitations/implications

The study of the phenomenon in a particular context and the difficulty of generalizing the findings to other situations, the small size of the study population due to the disproportionate number of experts to the total staff in the qualitative phase, and the limited participation of experts due to the negative nature of the issue in the quantitative phase. Taking advantage of the diversity of experts' mental abilities through equipping the organization with tools for recognizing collective stupidity, improving collective decision-making, enhancing the efficiency of think tanks and organizational prosperity in the age of knowledge economy, preventing damage to the body of knowledge of the company and reducing social loafing can be the main operational implications of this study.

Originality/value

Using a mixed-method approach for analyzing the antecedents and consequences of collective stupidity in this study and examining such a phenomenon in a knowledge-based organizational context and its implementation in a developing country can be among the innovations of the present research. By following a few studies conducted in this field in addition to the organizational pathology of the phenomenon using a fundamental method, this study obtained deep results on how to make the maximum use of experts’ capacities. This was to the extent that in all of the three sections, i.e. the antecedents and consequences of collective stupidity, a new factor emerged.

Details

Management Decision, vol. 60 no. 5
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 24 November 2020

Ali Ahmadzadeh, Abbas Sheikh Aboumasoudi, Arash Shahin and Hadi Teimouri

The main purpose of this study is to develop a model for prioritizing the critical success factors (CSF) of enterprise resources planning (ERP) based on the enablers of…

Abstract

Purpose

The main purpose of this study is to develop a model for prioritizing the critical success factors (CSF) of enterprise resources planning (ERP) based on the enablers of organizational agility (OA).

Design/methodology/approach

First, the CSFs of ERP and the enablers of OA have been identified and classified using Decision-Making Trial and Evaluation Laboratory (DEMATEL), and then a three-phase quality function deployment (QFD) model has been designed to prioritize the influencing and influenced criteria. The proposed approach has been examined in the banking sector.

Findings

Major findings indicated that organizational structure, IT technology infrastructure, and commitment and support by top managers were selected as indicators with top priority.

Research limitations/implications

Research variables were limited to the enablers of OA and the CSFs of ERP; analysis was time-consuming due to the interconnected multiple QFD phases, and findings were limited to the selected branches of a bank. The bank managers were suggested to enhance their commitment and support toward ERP. Also, it was recommended to the managers to evaluate their organizational structure and empower it as much as possible toward the fulfillment of customers' requirements and customers' expected agility.

Originality/value

The development of the QFD matrices and dividing the factors of each research variables into influencing and influenced factors distinguished this study from the literature.

Article
Publication date: 29 June 2020

Sanjeev Yadav, Dixit Garg and Sunil Luthra

Performance measurement (PM) of any supply chain is prerequisite for improving its competitiveness and sustainability. This paper develops a framework for supply chain performance…

2340

Abstract

Purpose

Performance measurement (PM) of any supply chain is prerequisite for improving its competitiveness and sustainability. This paper develops a framework for supply chain performance measurement (SCPM) for agriculture supply chain (ASC) based on internet of things (IoT). Moreover, this article explains the role of IoT in data collection and communication (SC visibility) based on the supply chain operation reference (SCOR) model.

Design/methodology/approach

This research identifies various key performance indicators (KPIs) and also their role in SCPM for improving its sustainability by using SCOR. Further, Shannon entropy is utilized for weighing the basic processes of SCPM and by using weights, fuzzy TOPSIS is applied for ranking of identified KPIs at metrics level 2 (deeper level).

Findings

“Flexibility” and “Responsiveness” have been reported as two most important KPIs in IoT based SCPM framework for ASC towards achieving sustainability.

Research limitations/implications

In this research, metrics are explained only at SCOR level 2. But, this research will guide the managers and practitioners of various organizations to set their benchmark for comparing their performance at different levels of business processes. Further, this paper has managerial implications to develop an effective system for PM of IoT based data-driven ASC.

Originality/value

By using IoT based data driven system, this article fills the gap between SCPM by measuring different SC strategies in their performance measurable form of reliable, responsive and asset management etc.

Article
Publication date: 23 December 2022

Marzieh Abbaszadeh, Hadi Shirouyehzad and Milad Asadpour

The purpose of this paper is to present a fuzzy Quality Function Deployment (QFD)-based approach for identifying and prioritizing organizational agility (OA) capabilities and…

Abstract

Purpose

The purpose of this paper is to present a fuzzy Quality Function Deployment (QFD)-based approach for identifying and prioritizing organizational agility (OA) capabilities and enablers based on its drivers.

Design/methodology/approach

First, several models for agility drivers (ADs), agility capabilities (ACs) and agility enablers (AEs) are reviewed and ranked, and the best for each one is selected. Second, ADs’ indexes are weighted by using experts’ comments and fuzzy numbers. Finally, by using a proposed fuzzy QFD approach, ACs and AEs are prioritized. In addition, the proposed approach has been examined within a real case study, Golnoor Company in Esfahan, Iran.

Findings

Results reveal that among ADs’ criteria, “Changes in competition criteria” have the highest weights for the case study. In addition, “Leadership in the use of current technology” and “Knowledge management” have been ranked as the first place among ACs and AEs, respectively.

Originality/value

After conducting a comprehensive literature review, the authors did not find any particular framework, which consider AEs and ACs based on ADs simultaneously. Accordingly, the authors’ main novelty is proposing a fuzzy QFD to prioritize the OA capabilities and enablers based on its drivers.

Details

International Journal of Quality & Reliability Management, vol. 40 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 3 April 2018

Davood Darvishi Salookolaei, Sifeng Liu and Sayed Hadi Nasseri

The purpose of this paper is to discuss the animal diet problem in grey environment which is adapted to the real situations. In particular, a new approach to solve these problems…

Abstract

Purpose

The purpose of this paper is to discuss the animal diet problem in grey environment which is adapted to the real situations. In particular, a new approach to solve these problems is proposed.

Design/methodology/approach

With the objective to produce the least-cost diet, in the traditional model for optimizing the diet problem, the price of foods, the nutrients requirements and the necessity of foods requirement have been considered as grey interval numbers. Grey linear programming approach has been employed to solve the grey diet problem. Grey linear programming with flexibility in selection of the coefficients can be more effective for solving the diet problems. In this research, only the positioned method has been used. The grey diet model is solved by using GAMS software based on the positioned method.

Findings

The main contribution of this work is to introduce a new model in the practical case that is concerned with diet problem under a kind of uncertainty environment and furthermore, proposing a novel method to solve the formulated problem. In this way, using a grey model and applying all restrictions, the least cost for one kilogram of total mixed ration was 6,893-10,163 Rials, and at this level, cow’s nutrient requirement was met. Based on the numerical examination, which was done on the real case, the achieved results have showed that the uncertainty of foods requirement and nutrients requirements had slight effect on the animal budget diet.

Originality/value

This problem must be viewed from another perspective because of the uncertainty regarding the amount of nutrients per unit of foods and the diversity of animals’ daily needs to receive them. In particular, a new method to optimize the fully mixed diet of lactating cows in early lactation that are readily available in the northeast of Iran in uncertainty environment has been proposed.

Details

Grey Systems: Theory and Application, vol. 8 no. 2
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 23 September 2024

Hsiu-Yu Teng and Chien-Yu Chen

Recognition of the complexity of job embeddedness in the work environment has grown, highlighting the need for a deeper understanding of the factors that contribute to this…

Abstract

Purpose

Recognition of the complexity of job embeddedness in the work environment has grown, highlighting the need for a deeper understanding of the factors that contribute to this phenomenon. This study analyzed how and when job crafting and leisure crafting are linked to job embeddedness by investigating employee resilience as a mediator and employee adaptivity as a moderator.

Design/methodology/approach

Data were gathered from 568 Taiwanese hotel employees. The PROCESS macro was used to verify all hypotheses.

Findings

Both job crafting and leisure crafting increased job embeddedness. Employee resilience mediated the impacts of job and leisure crafting on job embeddedness. The positive relationship between employee resilience and job embeddedness was stronger when employee adaptivity was high. Employee adaptivity moderated the indirect impacts of job and leisure crafting on job embeddedness through employee resilience.

Practical implications

Hotel managers should foster a workplace culture that encourages employees to engage in job crafting. Additionally, managers can offer employee assistance programs to proactively encourage workers to participate in leisure crafting. Providing training and wellness programs to strengthen employee resilience, along with allocating resources and designing learning programs to enhance employee adaptability, can further promote job embeddedness.

Originality/value

This research contributes to the literature through the construction of a moderated mediation model that explored how and when job and leisure crafting affect job embeddedness.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 4 October 2019

Shalina Sheik Muhamad, Jaharah A. Ghani, Che Hassan Che Haron and Hafizal Yazid

The purpose of this study is to investigate wear mechanisms of a multi-layered TiAlN/AlCrN-coated carbide tool during the milling of AISI 4340 steel under cryogenic machining.

Abstract

Purpose

The purpose of this study is to investigate wear mechanisms of a multi-layered TiAlN/AlCrN-coated carbide tool during the milling of AISI 4340 steel under cryogenic machining.

Design/methodology/approach

The wear progression was measured using a toolmaker microscope and an optical microscope. Later, a field emission scanning electron microscope and energy-dispersive X-ray analysis were used to investigate the wear mechanisms in detail.

Findings

A comprehensive analysis revealed that the main causes of tool wear mechanisms were abrasion and adhesion wear on the flank face.

Originality/value

The investigations presented in this paper may be used by the machining industry to prolong the tool life at higher cutting speed by the application of liquid nitrogen.

Details

Industrial Lubrication and Tribology, vol. 72 no. 4
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 2 October 2017

Kamel Milani Shirvan, Soroush Mirzakhanlari, Hakan F. Öztop, Mojtaba Mamourian and Khaled Al-Salem

The main purpose of this paper is to define 2D numerical study and a sensitivity analysis of natural convection heat transfer and entropy generation of Al2O3-water nanofluid in a…

Abstract

Purpose

The main purpose of this paper is to define 2D numerical study and a sensitivity analysis of natural convection heat transfer and entropy generation of Al2O3-water nanofluid in a trapezoidal cavity, with considering of the presence of a constant axial magnetic field.

Design/methodology/approach

The effects of the three effective parameters, the Rayleigh number, Hartmann number (Ha) and also inclination angle on the heat transfer performance and entropy generation, are investigated using a finite volume approach. The sensitivity analysis of the effective parameters is done utilizing the response surface methodology.

Findings

The results obtained showed that the mean Nusselt number and total entropy generation increase with the Rayleigh number. Also, increasing the inclination angle reduces the mean Nusselt number (regardless of the magnetic field). In addition, it is found that the mean Nusselt number increases until Ha = 10 and then decreases by increasing of Ha number, regardless of the inclination angle. The sensitivity of the mean Nusselt number to the Ha number and inclination angle α is negative. It is concluded that to maximize the mean Nusselt number and minimize the entropy generation, simultaneously, the Ha and inclination angle must be 50° and 0°, respectively.

Originality/value

There is no published research in the literature about sensitivity analysis of magneto-hydrodynamic heat transfer and entropy generation in inclined trapezoidal cavity filled with nanofluid.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 27 no. 10
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 8 July 2019

Davood Toghraie and Ehsan Shirani

The purpose of this paper is to investigate the mixed convection of a two-phase water–aluminum oxide nanofluid in a cavity under a uniform magnetic field.

Abstract

Purpose

The purpose of this paper is to investigate the mixed convection of a two-phase water–aluminum oxide nanofluid in a cavity under a uniform magnetic field.

Design/methodology/approach

The upper wall of the cavity is cold and the lower wall is warm. The effects of different values of Richardson number, Hartmann number, cavitation length and solid nanoparticles concentration on the flow and temperature field and heat transfer rate were evaluated. In this paper, the heat flux was assumed to be constant of 10 (W/m2) and the Reynolds number was assumed to be constant of 300 and the Hartmann number and the volume fraction of solid nanoparticles varied from 0 to 60 and 0 to 0.06, respectively. The Richardson number was considered to be 0.1, 1 and 5. Aspect ratios were 1, 1.5 and 2.

Findings

Comparison of the results of this paper with the results of the numerical and experimental studies of other researchers showed a good correlation. The results were presented in the form of velocity and temperature profiles, stream and isotherm lines and Nusselt numbers. The results showed that by increasing the Hartmann number, the heat transfer rate decreases. An increase from 0 to 20 in Hartmann number results in a 20 per cent decrease in Nusselt numbers, and by increasing the Hartmann number from 20 to 40, a 16 per cent decrease is observed in Nusselt number. Accordingly, it is inferred that by increasing the Hartmann number, the reduction in the Nusselt number is decreased. As the Richardson number increased, the heat transfer rate and, consequently, the Nusselt number increased. Therefore, an increase in the Richardson number results in an increase of the Nusselt number, that is, an increase in Richardson number from 0.1 to 1 and from 1 to 5 results in 37 and 47 per cent increase in Nusselt number, respectively.

Originality/value

Even though there have been numerous investigations conducted on convection in cavities under various configurations and boundary conditions, relatively few studies are conducted for the case of nanofluid mixed convection in square lid-driven cavity under the effect of magnetic field using two-phase model.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 30 no. 5
Type: Research Article
ISSN: 0961-5539

Keywords

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