Mi Jeong Kim, Yeon Sook Hwang and Ha Sung Hwang
A variety of collaborative technologies have been developed to support design communication among members of design teams, and understanding the affordances of these technologies…
Abstract
Purpose
A variety of collaborative technologies have been developed to support design communication among members of design teams, and understanding the affordances of these technologies is critical to effective design collaboration. This research explores the potential of social networking as a collective medium that encourages design communication among student designers at the conceptual stage of design in a studio course.
Design/methodology/approach
For one semester, the student participants used different social networking services to communicate with their team members, and the authors analysed how they collaborated when solving a given problem using the collaborative tools.
Findings
The results show that various social networking platforms support students' communication of design and exploration of problems differently by affecting their clarification of ideas and information sharing. Collective discussion and online support are useful for framing problems and ideation in collaborative design.
Originality/value
This research proposes that social networking services appropriate to the activities needed to be chosen and provided to enable design communication to promote students' active learning through team collaboration.
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Naser Valaei, S.R. Nikhashemi, Gregory Bressolles and Hwang Ha Jin
The purpose of this paper is to examine (a)symmetric features of task-technology-performance characteristics that are most relevant to fit, satisfaction and continuance intention…
Abstract
Purpose
The purpose of this paper is to examine (a)symmetric features of task-technology-performance characteristics that are most relevant to fit, satisfaction and continuance intention of using apps in mobile banking transactions.
Design/methodology/approach
Exploratory factor analysis was used with maximum likelihood extraction and Varimax rotation on a separate sample of 183 mobile banking apps users prior to the main data collection. The theoretical model was tested applying a factor-based structural equation modelling approach to a sample of 250 experienced mobile banking apps users.
Findings
The study unveiled that the task and performance characteristics are more relevant compared to technology characteristics when doing transactions via apps. In addition, the findings uncovered that user satisfaction and continuous intention to use apps stem from the degree of fit in online transactions. The findings of moderation analysis highlighted that users in the lower income group are more concerned about the performance characteristics of banking apps, and there are no differences across age and gender groups. Surprisingly, technology characteristic has a nonlinear nature and this study shows potential boundary conditions of technology characteristics in degree of fit, user satisfaction and continuance intention to use apps.
Practical implications
Findings from the conditional probabilistic queries reveal that with 83.3 per cent of probability, user satisfaction is high when using apps for banking transactions, if the levels of fit, task, performance and technology characteristics are high. Furthermore, with 72 per cent of probability, continuance intention to use apps is high, if the levels of performance and task characteristics are high.
Originality/value
Contributing to task-technology fit theory, this study shows that performance characteristics need to be aligned with task and technology characteristics in order to have better fit when using apps for online banking transactions.
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Abdul Gaffar Khan, Monowar Mahmood, Mohammad Shariful Islam, Yan Li and Ha Jin Hwang
Employee expediency is a ubiquitous, unethical phenomenon in the workplace that is largely underresearched. Based on the tenets of conservation of resources (COR) theory, this…
Abstract
Purpose
Employee expediency is a ubiquitous, unethical phenomenon in the workplace that is largely underresearched. Based on the tenets of conservation of resources (COR) theory, this study investigates the influence of excessive performance pressure on employees' expedient behaviour via moral disengagement. It further examines the moderating role of employees' moral identity in the relationship between performance pressure and employee expediency.
Design/methodology/approach
The data were collected using a multi-wave paper-and-pencil survey amongst 388 sales associates working in pharmaceutical manufacturing companies in Bangladesh. A series of hierarchical regression analyses and bootstrapping techniques of the PROCESS macro were conducted to test the hypotheses.
Findings
The findings reveal that performance pressure significantly and positively affects employees' expediency. Additionally, moral disengagement partially mediates the positive relationship between performance pressure and employee expediency. Furthermore, moral identity moderates the direct effect of performance pressure on moral disengagement and the indirect effect of performance pressure on employee expediency through moral disengagement.
Practical implications
Managers are advised to consider the compatibility of economic and moral principles when defining performance targets or evaluating staff performance, as immoral behaviours harm organisations in the long run. Additionally, managers should emphasise candidates with high levels of sensitive moral qualities, such as integrity and moral behaviour, and their abilities should be given preference when hiring new employees, e.g. moral reasoning.
Originality/value
This pioneering study investigates the underlying psychological mechanisms and moral characteristics to unravel the association between performance pressure and employee expediency using the lens of COR theory. The study identified the moral consequences of performance pressure and mitigating strategies to reduce employee expedient behaviour.
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Ji-Won Moon, Ha Hwang and Ji-Bum Chung
The purpose of this paper is to examine how experiencing moderate earthquakes influences risk perception and preparedness.
Abstract
Purpose
The purpose of this paper is to examine how experiencing moderate earthquakes influences risk perception and preparedness.
Design/methodology/approach
An online survey was conducted on a nationally representative sample of Korean adults after the moderate earthquake in Pohang in 2017. Statistical analyses were conducted to identify the determinants of willingness to pay (WTP) for seismic retrofitting and earthquake insurance.
Findings
The results show that risk perception, housing ownership, earthquake experience and income level significantly influenced WTP for seismic retrofitting and earthquake insurance. The results also indicate that a greater number of damage-free earthquake experiences reduced the WTP that could be explained by normalcy bias. Finally, people who believed that the Pohang earthquake might be an example of induced seismicity (i.e. triggered by the geothermal power plant) tended to have a lower WTP for seismic retrofitting.
Originality/value
This study offers valuable findings on public attitudes about enhancing earthquake preparedness policies in moderate earthquake zones, regions that few studies have examined despite their high vulnerability due to a lack of preparedness.
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Young‐Ha Hwang, Dong‐Young Kim and Myong‐Kee Jeong
The purpose of this paper is to discuss a self‐assessment scheme and processes that are developed for and applied to a R&D organization based on ISO 9004:2000. The presented…
Abstract
Purpose
The purpose of this paper is to discuss a self‐assessment scheme and processes that are developed for and applied to a R&D organization based on ISO 9004:2000. The presented self‐assessment has been performed during internal audits based on quality management system in Electronics and Telecommunications Research Institute (ETRI) in Korea.
Design/methodology/approach
In order to enhance the reliability of the self‐assessment, the preliminary works such as training, workshop, case study and pre‐assessment rating are performed in advance before self‐assessment. Furthermore, this paper evaluates the reliability of self‐assessment results using Cohen's Kappa coefficient and the observed agreement index.
Findings
The results of this paper present that an organization's performance maturity level evolves sustainably through self‐assessment scheme and processes.
Practical implications
These results and lessons learned will be very useful to the organization that intends to enhance the performance of its R&D projects and processes and improve its processes continuously.
Originality/value
ISO 9004:2000 presents the guidelines of self‐assessment for the organization that intend to continually improve its performance considering the effectiveness and efficiency of a quality management system. According to ISO 9004, the range and depth of self‐assessment should be planned in relation to the organization's objectives and priorities. This paper discusses a self‐assessment scheme and processes that are developed for and applied to a R&D organization based on ISO 9004:2000.
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Dong-Young Kim and Young-Ha Hwang
The purpose of this paper is to present a self-certification framework for assessing technological innovation and certifying superior products. The paper discusses how and why…
Abstract
Purpose
The purpose of this paper is to present a self-certification framework for assessing technological innovation and certifying superior products. The paper discusses how and why organizational efforts to implement the self-certification program can lead to product and process innovation.
Design/methodology/approach
Using the case study method in a large government-sponsored research and development institute, the authors examined the effectiveness of the proposed framework.
Findings
The finding indicates that the success of the self-certification program is dependent on the ability of a firm to manage processes. The result also suggests that it is critical to develop an internal-driven motivation and ensure the strong commitment of top management when implementing the self-certification program. The finding reveals that the voluntary certification program has a positive effect on innovation and marketing performance.
Originality/value
This study makes three contributions. First, the paper offers valuable insights on the use of a self-certification framework as a problem-solving tool in the innovation process. Second, based on the self-regulation theory, this study enhances the understanding of the potential of control in facilitating technological innovation. Third, the paper provides practical guidance about the application of self-assessment at the project level.
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Hassam Waheed, Peter J.R. Macaulay, Hamdan Amer Ali Al-Jaifi, Kelly-Ann Allen and Long She
In response to growing concerns over the negative consequences of Internet addiction on adolescents’ mental health, coupled with conflicting results in this literature stream…
Abstract
Purpose
In response to growing concerns over the negative consequences of Internet addiction on adolescents’ mental health, coupled with conflicting results in this literature stream, this meta-analysis sought to (1) examine the association between Internet addiction and depressive symptoms in adolescents, (2) examine the moderating role of Internet freedom across countries, and (3) examine the mediating role of excessive daytime sleepiness.
Design/methodology/approach
In total, 52 studies were analyzed using robust variance estimation and meta-analytic structural equation modeling.
Findings
There was a significant and moderate association between Internet addiction and depressive symptoms. Furthermore, Internet freedom did not explain heterogeneity in this literature stream before and after controlling for study quality and the percentage of female participants. In support of the displacement hypothesis, this study found that Internet addiction contributes to depressive symptoms through excessive daytime sleepiness (proportion mediated = 17.48%). As the evidence suggests, excessive daytime sleepiness displaces a host of activities beneficial for maintaining mental health. The results were subjected to a battery of robustness checks and the conclusions remain unchanged.
Practical implications
The results underscore the negative consequences of Internet addiction in adolescents. Addressing this issue would involve interventions that promote sleep hygiene and greater offline engagement with peers to alleviate depressive symptoms.
Originality/value
This study utilizes robust meta-analytic techniques to provide the most comprehensive examination of the association between Internet addiction and depressive symptoms in adolescents. The implications intersect with the shared interests of social scientists, health practitioners, and policy makers.
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Mengyin Jiang, Lindu Zhao and Yingji Li
This study aims to explore the consumer perceptions of cognition and intention to visit pilot zone of international medical tourism as emerging, developed medical tourism…
Abstract
Purpose
This study aims to explore the consumer perceptions of cognition and intention to visit pilot zone of international medical tourism as emerging, developed medical tourism destinations.
Design/methodology/approach
Using a survey-based quantitative method, based on a survey of 439 tourists who have cross-border travel experience, the partial least squares approach was performed to test the hypotheses.
Findings
The results show that internal factors had a stronger influence on destination image compared to external factors. Among different factors, preferential policies had the greatest impact on intention to visit. Perceived quality had a stronger effect on intention to visit than preference. Geographical distance had a varied effect, with those furthest away in Northeast China showing greater intention to visit compared to closer regions.
Originality/value
This study explores the impact of multidimensional destination perception on medical tourists’ behavioural intention in emerging destinations by integrating the push-pull theory and theory of planned behaviour and tests how geographical distance affects intention to visit emerging destinations. Using China international medical tourism pilot area as a typical case of medical tourism emerging destinations for empirical analysis. This research offers guidance for branding and marketing strategies, contributes to a deeper understanding of medical tourists’ destination choices, enriches the theoretical explanation of emerging destination choice in medical tourism and provides valuable insights for destination recovery.
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This study attempts to introduce South Korea's unique experiences of civic operations made in Iraq and Lebanon. Koreans approached it with extreme caution since they are seeing…
Abstract
This study attempts to introduce South Korea's unique experiences of civic operations made in Iraq and Lebanon. Koreans approached it with extreme caution since they are seeing through two different lenses: “paying back syndrome” from the Korean War experiences is colliding with the “Vietnam syndrome” from the experiences of Vietnam War. Expanding its regional role through revitalizing PKOs is not an easy job for the ROK government despite the fact that President Lee has committed himself to increase its efforts since his campaign days. South Korea recently decided to send its KDX-II type destroyer to Somalia for joining the maritime peacekeeping while people in Korea strongly suspect that the Obama administration would soon request to send its troops to Afghanistan as a part of International Security Assistance Force (ISAF). As the Korean society is getting democratized, progressive NGOs have been opposing the government decision to send forces to assist the U.S. war efforts in Iraq and Afghanistan. It remains to be seen how President Lee persuades people to bear the burden and endure sacrifices. At least, four problems need to be addressed for Korea to become a major troop-contributing country (TCC): first, Korea needs to enact laws to deal with South Korea's participation in the UN PKOs. Second, Korea needs to find a way to include civilian experts in future activities of UN PKOs. Third, it needs to increase the budget and size of standby forces. Lastly, it needs to educate people to understand why Korea has to contribute further to make a safer world. It remains to be seen whether South Korea will continue to focus on its stabilization and reconstruction efforts without sending its combat troops.
Djoko Sigit Sayogo, Sri Budi Cantika Yuli and Firda Ayu Amalia
This study aims to identify and outline the critical challenges affecting the inclination of executives to use data as the basis for making decisions at a local government level.
Abstract
Purpose
This study aims to identify and outline the critical challenges affecting the inclination of executives to use data as the basis for making decisions at a local government level.
Design/methodology/approach
The study conducted in-depth interviews with 21 public officials comprising middle- and top-level executives from 18 agencies and offices at the Bojonegoro Regency, one of Indonesia’s most progressive regencies in pursuing open government and smart cities.
Findings
The findings demonstrate that ensuring a good quality data architecture, nurturing data culture and developing analytics capability are essential in the case of a developing country such as Indonesia. However, insufficient policies and regulations, a nonexistent evaluative framework for data quality, disruptive local tradition and the ingrained autocratic administration represent significant and unique challenges to implementing data-driven decision-making in the local government in Indonesia.
Research limitations/implications
The chosen research approach may result in a need for more generalizability beyond Indonesia, accentuating the necessity for the geographical objects to include other developing countries in future research.
Practical implications
The findings showcase that lack of awareness and acceptance from public officials and the general public of the importance of a data-driven approach; as such, a better understanding of the change in attitudes and mindsets of public officials is invariably one of the critical practical determinants.
Originality/value
The findings signify the importance of creating robust accountability systems and evaluative frameworks that consider the many variables influencing decisions that capture the significance of organizational and local culture.