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The term ‘playroling’ was evolved to designate a special method of management development which has a role‐playing element, but which goes beyond this. It is akin to the theatrical technique of allowing actors to develop a theme, given certain assumptions. A play evolves which rolls forward from session to session, with a situation gradually changing, fresh aspects being pursued and new characters introduced as seems necessary.

THE serious and intractable housing problem persists to plague governments and embitter citizens. Why this is so can be gleaned from a few statistics.

SOCIAL scientists have not yet been able to formulate any general laws about behaviour in industry that are capable of broad application. In recent years, however, they have made many useful case studies of which the one just published by the Department of Scientific and Industrial Research is typical. It is an approach to the problem which can do much to increase the understanding of the way in which people react to common industrial situations.

Leading British aerospace figure Charles Masefield was recently instituted as president of the Royal Aeronautical Society. He succeeds Dr Geoffrey Pope, recently retired deputy chief scientific adviser at the Ministry of Defence.

The purpose of this paper is to explore reactions to the introduction by the UK Government of the National Living Wage (NLW) in the UK hospitality sector and consider implications for the status of employee relations.

In-depth interviews were conducted with senior industry representatives of the hospitality sector in the UK.

Concerns surrounding an increase in the wage bill, in maintaining pay differentials and in shifting employment to youth were confirmed. Managers expressed ambiguity in face of the legislation, offering agreement at a personal level with the rationale underpinning the NLW, but also expressing concern about impacts on their businesses.

This exploratory study offers the basis for further research in understanding the foundation of employee relations in hospitality.

A reconsideration of the nature of the employment relationship is key at a time of growing concerns about the business-society relationship.

Uses reactions to the UK Government’s stipulation of a NLW to explore the basis of employee relations in the hospitality sector. This is timely where work to date in hospitality has largely focussed on symptoms but not causes of poor working conditions.

This paper gives an account of the growth and impact of pension funds in the United Kingdom, describing the marked growth in scheme membership and in the influence and strength of the pension funds. The consequences of that growth are discussed and attention is drawn to the problems of funding pensions in a climate of uncertainty and inflation.

This study aims to explore the quality of user-generated content regarding readability, polarity, word length and diversity, as well as its implications for guest satisfaction in Las Vegas luxury gaming resorts.

This study examined 12,940 textual customer reviews from six luxury hotels in luxury gaming destination resorts via Google Travel gathered from SCTM 3 (Smart Crawling and Text Mining). Moreover, the regression analysis identified the relationship between the variables in the textual customer reviews and the customer’s overall satisfaction.

A key finding of this study revealed that word length moderates the relationship between readability and overall customer satisfaction negatively, whereas it positively moderates the path from sentiment polarity and diversity to overall customer satisfaction.

This study contributes to the relationship between technical aspects of online reviews. The adopted methodology allows us to precisely identify the essential attributes that influence customer satisfaction through textual reviews. Further, the study explores the quality of user-generated content, addressing aspects such as readability, polarity, diversity and word length, providing a unique perspective on how these specific elements directly impact customer satisfaction in this context of hotels in luxury in Las Vegas.

本研究探讨了用户生成内容的可读性、情感倾向、词长和多样性等方面的质量, 以及这些因素对拉斯维加斯豪华博彩度假村顾客满意度的影响。

本研究通过 SCTM 3（智能爬虫与文本挖掘）收集了谷歌旅行上的六家豪华酒店的12,940 条客户评论文本。此外, 回归分析确定了文本客户评论中的变量与客户整体满意度之间的关系。

本研究的一个关键发现是, 词长在可读性与整体顾客满意度之间的关系中起到负面调节作用, 而在情感倾向和多样性与整体顾客满意度之间的路径中起到正面调节作用。

本研究对在线评论的技术方面之间的关系作出了贡献。采用的方法使我们能够精确识别通过文本评论影响顾客满意度的关键属性。此外, 本研究探讨了用户生成内容的质量, 涉及可读性、情感倾向、多样性和词长等方面, 提供了独特视角, 揭示了这些具体元素如何直接影响拉斯维加斯豪华酒店顾客满意度。

Many dynamic problems in economics are characterized by large state spaces which make both computing and estimating the model infeasible. We introduce a method for approximating the value function of high-dimensional dynamic models based on sieves and establish results for the (a) consistency, (b) rates of convergence, and (c) bounds on the error of approximation. We embed this method for approximating the solution to the dynamic problem within an estimation routine and prove that it provides consistent estimates of the modelik’s parameters. We provide Monte Carlo evidence that our method can successfully be used to approximate models that would otherwise be infeasible to compute, suggesting that these techniques may substantially broaden the class of models that can be solved and estimated.

The Prince Philip Medal of the City and Guilds of London Institute, was presented in November to Mr Harold Denis Frederick Eagles, Divisional Manager of the Aviation Service and Repair Division of Marconi‐Elliott Avionic Systems Limited (a GEC‐Marconi Electronics company). The presentation which was made at Buckingham Palace by HRH The Duke of Edinburgh, was attended by Mr and Mrs Eagles, members of the Council and senior staff of the City and Guilds of London Institute and Mr J. E. Pateman, CBE, Managing Director of Marconi‐Elliott.