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Does it always happen that men take over the senior positions when institutions become co‐educational and large? A study of the academic staffing during the transition of the colleges for the training of teachers, which were small, mainly single‐sex institutions, to the colleges of education which were larger, co‐educational establishments seems to illustrate one occasion when this occured. These changes in the colleges took place between the late 1950s and early 1970s, during a time of constant crisis in teacher supply and while the schools worked to accomodate the large number of children from the post‐1945 increase in the birth rate. Many of the changes in teacher training, including the introduction of the B.Ed. degree, were advocated in the recommendations of the Committee on Higher Education, chaired by Lord Robbins and are discussed later.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Introduces MTV Networks Europe, where the author is Senior Vice‐President of Research and Planning, as Europe’s largest 24‐hour television network and an organisation which is constantly in touch with its vast Europe‐wide audience, including the youth market. Discusses youth culture and the youth market’s characteristics in an age of media explosion and disappearing national frontiers, where everything seems to comment on itself, context is everything, and individuality and authenticity are prized yet true originality is rare. Identifies the freedom that is on offer as essentially materialistic rather than political. Outlines the key influences on young people: the celebrity culture, music and fashion, technology and innovation, and family and friends. Points out that brand loyalty is weaker than in the past, and that branding tends to hide sameness rather than indicate difference. Describes the Collections of Cool research project at MTV, which analyses the youth market, and MTV’s “Switched On” publication covering microtrends in youth culture: this has identified likely hot artists and styles before they actually became successful. Lists some typical youth style trends: trucker caps, parachute pants, velour tracksuits, bling, school ties. Concludes with a look at the importance of music in youth culture and its links with fashion.

To describe the open‐source solution developed by Culturenet Cymru, for the Welsh Books Council, for presenting digitised books and other printed material online.

The challenges faced in the implementation of a pilot e‐book collection of nine out‐of‐print books is described.

The adoption of a number of international standards for the presentation, coding, conversion, metadata and searching of texts have resulted in a working pilot project.

It is hoped that many publicly funded bodies such as libraries and archives will make use of the system. A small collection of e‐books may be of some use, but it is the ability to search for, and access, e‐books across distributed collections which will provide real educational benefit.

Culturenet Cymru hopes to play a role in co‐ordinating the adoption of common standards for text digitisation in Wales.

This paper seeks to consider the impact and potential impact of social accounting at the macro level. It aims to explore the potential for “silent” or “shadow” social accounting to hold Anglo‐American capitalism to account for its social outcomes relative to other “varieties of capitalism”.

The role of accounting in spreading Anglo‐American capitalist values is outlined. This is followed by a discussion of macro social indicators and their potential to problematise social outcomes. In particular the paper reports on, and updates, an investigation of comparative child mortality figures in wealthy countries that appeared in the medical literature. This evidence is used both as an exemplar and as a substantive issue in its own right.

The specific empirical evidence reported, based on a cross‐sectional and longitudinal analysis of child mortality and its relationship to income inequality, exemplifies the consistently poor and relatively worsening performance of the Anglo‐American capitalist model. A rationale, and evidence, is also presented for the potential of such social reporting to act as an accountability mechanism.

The paper introduces to the accounting literature specific evidence of poor social outcomes associated with Anglo‐American capitalism. It considers the wider potential role of social indicators, as a component of silent and shadow reporting at a macro‐level, in problematising dominant forms of economic and social organisation.

The management of children′s literature is a search for value and suitability. Effective policies in library and educational work are based firmly on knowledge of materials, and on the bibliographical and critical frame within which the materials appear and might best be selected. Boundaries, like those between quality and popular books, and between children′s and adult materials, present important challenges for selection, and implicit in this process are professional acumen and judgement. Yet also there are attitudes and systems of values, which can powerfully influence selection on grounds of morality and good taste. To guard against undue subjectivity, the knowledge frame should acknowledge the relevance of social and experiential context for all reading materials, how readers think as well as how they read, and what explicit and implicit agendas the authors have. The good professional takes all these factors on board.

Purpose – The aim of this paper is to examine the effects of government reforms to improve the accountability of primary healthcare providers in Scotland. As a result of the reforms, funding arrangements for GP practices changed and new financing mechanisms were introduced; this paper seeks to investigate the impact of these changes. Design/methodology/approach – The investigation is undertaken using a case study method involving a medical practice in Dundee. Interviews were conducted with staff at the practice and one researcher spent a week on site studying documentation and observing procedures. Findings – The main findings from the case study suggest that as a result of the government reforms, new funding allocation procedures for the practice better resemble a system of financial control rather than demonstrating financial accountability. GPs were more willing to engage in discussions regarding new procedures being introduced to demonstrate clinical accountability; they did not anticipate that practice accreditation or professional revalidation would alter their established practices in any way. Research limitations/implications – The main limitation of this research is that it only relates to one case study in Dundee. In addition, further government reforms in this area mean that follow up case studies are needed to see how subsequent changes have addressed the issues raised in the current research; indeed, some longitudinal studies might investigate how cumulative reforms have impacted upon GPs. Orginality/value – Nevertheless, despite these limitations, this paper does build on previous work in this area and provides a platform on which subsequent work can build.

THE attendance at the Library Association Conference was, after all, a normal one of about twelve‐hundred delegates and their wives. There is always a lift of those who are unable to intimate their intention to attend until after the list in the programme has been printed. If it is longer this year it may be in part due to the uncertainty caused by the municipal elections, but only in part, as quite a number were not municipal people in the official sense at all. However that may be, it was a worth‐while meeting in which the address by President Lionel McColvin was certainly the outstanding feature, as providing a candid survey of the faults, the achievements and suggestions as to the prospects of the public library service. As our correspondent suggests elsewhere, the Conference Proceedings in extenso are available to all our readers in the separate volume the Library Association publishes and we need not attempt to reproduce the quality of the Address, but, as also is suggested, we hope the branches, sections and other groups of librarians will have point by point discussions on its substance in the months ahead.

One of the things I find most stimulating about customers is how readily they take things for granted. Overnight, today’s innovation becomes tomorrow’s routine ‐ something to be expected. This fact of human behavior is by far the best encouragement I know to pursue a strategy of continuous improvement in service to customers. For example, until recently it was rare for people serving you in a big shop to use your name. Now it is the failure to use your name that is more likely to be noticed. Using the customer’s name when he or she offers a credit or banker’s card has become part of the “given”. The service provider gets no competitive advantage in return for the effort involved.