Gururaj Upadhyaya and Subrahmanya Bhat K.
This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with…
Abstract
Purpose
This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey of Indian organizations.
Design/methodology/approach
Data collected from a survey were followed by validity and reliability analyzes of the instrument. Hypotheses were tested using Spearman’s correlation test and Fisher’s Z-test.
Findings
Similarities and differences among four Indian QA in terms of PM affected by the interacting QI and QA models during different phases of CI journey were identified.
Practical implications
Preliminary identification of PM that realistically reflected the adoption of QI and QA models during different phases of the CI journey.
Originality/value
This study attempts to fill the gap of scarce holistic studies on the interacting QI and QA as they affect the PM through the CI journey of organizations.
Details
Keywords
Gururaj Upadhyaya and Subrahmanya Bhat K
The purpose of this empirical study intends to explore the contingency effect of the adoption of some specific quality initiatives (QI), on the correlation of some performance…
Abstract
Purpose
The purpose of this empirical study intends to explore the contingency effect of the adoption of some specific quality initiatives (QI), on the correlation of some performance measures (PMs) with the “interacting” QI and quality award (QA) models through the continuous improvement (CI) journey of Indian QA winners.
Design/methodology/approach
A survey questionnaire was administered to the Indian Quality Award winners. Data collected from a survey were followed by validity and reliability analyses of the instrument. Hypotheses were tested using Spearman's correlation test and Fisher's Z-test.
Findings
Some specific QI that affected the correlation between PMs and research questions representing the interaction among QI and QA models during different stages of the CI journey of organizations were identified. PMs that correlated with interacting QI and QA models through the above stages of CI journey were also identified.
Practical implications
A preliminary inference on QI to be adopted and the PMs to be focused upon during the different periods of CI journey of Indian organizations was arrived at. This could help practitioners in proper choice of QI and to focus upon “realistic” PM through different stages of the CI journey of organizations.
Originality/value
This study attempts to fill the gap of scarce holistic studies on the long-term performance implications of interacting QI and QA through the CI journey of organizations.
Details
Keywords
Gururaj Upadhyaya and Subrahmanya Bhat
The purpose of this paper is to examine the interactive nature/mutual influence (MI) among quality initiatives (QI) and quality awards (QA) in Indian organizations subject to…
Abstract
Purpose
The purpose of this paper is to examine the interactive nature/mutual influence (MI) among quality initiatives (QI) and quality awards (QA) in Indian organizations subject to three contingencies, namely, QA won, QI adopted before winning a QA and QI adopted after winning a QA.
Design/methodology/approach
Administration of survey to collect the data were followed by validity and reliability analyses of the instrument. Hypotheses were tested by parametric/non-parametric one-sample and independent-samples tests.
Findings
The inferences on the effect of contingencies on the MI were inconclusive. Eight QI adopted before winning the QA, have influenced four such Indian QA. Three Indian QA have influenced four QI that were adopted after winning these QA. However, this MI is independent of specific QI adopted/QA won.
Research limitations/implications
The approach to test the hypotheses, small sample size and generic research questions have led to “preliminary” recommendations/inferences. Further research with larger data and advanced methods for analysis of interaction is suggested.
Practical implications
Based on clarity of MI, preliminary recommendations for adopting some QI before/after winning a QA were made. The way in which these recommendations can be used by experienced and fresh adopters of QI/QA and givers of QA has been outlined.
Originality/value
This study attempts to fill the gap of scarce holistic studies (that evaluate numerous QI and QA models) on the interactive nature of QI and the dissemination of QI into different periods of Continuous Improvement journey.
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Prachi Bhavesh Sanghvi and Seema Mehrotra
The purpose of this review was to examine Indian research on help-seeking for mental health problems in adults.
Abstract
Purpose
The purpose of this review was to examine Indian research on help-seeking for mental health problems in adults.
Design/methodology/approach
Original Indian research studies on help-seeking for mental health, published from the year 2001−2019 were searched on PubMed, EBSCO, ProQuest and OVID using a set of relevant keywords. After applying exclusion criteria, 52 relevant research studies were identified.
Findings
The reviewed studies spanned a variety of themes such as barriers and facilitators to help-seeking, sources of help-seeking, causal attributions as well as other correlates of help-seeking, process of help-seeking and interventions to increase help-seeking. The majority of these studies were carried out in general community samples or treatment-seeking samples. Very few studies incorporated non-treatment seeking distressed samples. There is a severe dearth of studies on interventions to improve help-seeking. Studies indicate multiple barriers to seeking professional help and highlight that mere knowledge about illness and availability of professional services may be insufficient to minimize delays in professional help-seeking.
Originality/value
Help-seeking in the Indian context is often a family-based decision-making process. Multi-pronged help-seeking interventions that include components aimed at reducing barriers experienced by non-treatment seeking distressed persons and empowering informal support providers with knowledge and skills for encouraging professional help-seeking in their significant others may be useful.