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The purpose of this paper is to present a case study of the development of a “Creative Zone” in the area of Scharloo and Pietermaai, two integral parts of Willemstad, UNESCO World Heritage Site (Curaçao), to gain insight into the dynamics and possibilities of the zone. This paper also serves to develop the concept of a creative zone with different stakeholders – including government – by creating synergy and momentum, giving the project or process a life of its own.

The project of creating a creative zone is based on a theoretical framework used to assess the factors that create a creative zone. Using the framework, an assessment of the Scharloo and Pietermaai zone is made to frame discussion of the further development of the zone.

The area Scharloo and Pietermaai in Curaçao has all the ingredients to become a creative zone, especially in the context of further enhancing Curaçao's tourist product. This is the case for traditional tourists, but is also true for a large group of foreign students who serve their apprenticeship on the island. However, necessary efforts must be made – especially by the creative industries in the zone – to establish a forum, leadership and a network to develop the creative zone. The participation of the government has to be acknowledged, taking into consideration the role that government plays in creating the right conditions, for example by improving the infrastructure. Finally, there must be a mutual effort to assess and sustain the creative process on the part of all stakeholders. An important finding is that a part of the zone could be denominated by creative industry, because so many tour operators organize visits to the Scharloo area as a showcase for cultural heritage. The visitors can experience, taste and feel this creativity.

The paper contributes to a framework for analyzing the creative economy of Caribbean Small Islands Developing States and how continuous improvement can be achieved to create more added value in the economy.

The purpose of this paper is to take a look at significant contributions of Follett through the lens of critical biography to put her work in the context of her life events, her mentors, and the other major influences on her work.

Critical biography is a qualitative method with which social historians research the individual scholar's or practitioner's critical incidents in life in order to explore and explain the subject's scholarly development and intellectual contributions, situated in the social and historical background of the subject.

Key theoretical contributions of Mary Parker Follett, which seemed ahead of her time and inexplicable given that she did not work in the private sector, are revealed to be linked to her educational, professional and personal experiences.

Qualitative research in general and critical biography in particular are demonstrated to be the useful methods for providing context for management history. The limitation of author interpretation is recognized.

The current usefulness of Follett's ideas are demonstrated and a case is made for increasing management history coverage in today's business schools.

The paper offers a critical biography of Mary Parker Follett and provides a historical, social and political context for the evolution of her work.