Gillian MacIntyre, Helen Hamer, Graziela Reis and Chyrell Bellamy
Clarissa Mendonça Corradi-Webster, Graziela Reis, Elizabeth B.V. Brisola, Cristiana Nelise de Paula Araujo, Éllen Cristina Ricci, Lívia Sicaroni Rufato, Cristina Andrade Sampaio, Mário César Rezende Andrade, José Alberto Orsi, Rosa Alba Sarno Oliveira, Ana Lúcia Cidade, Políbio Campos and Mark N. Costa
The purpose of this paper is to describe six recovery-oriented peer support experiences and strategies implemented in different regions of Brazil in the past 12 years, and explore…
Abstract
Purpose
The purpose of this paper is to describe six recovery-oriented peer support experiences and strategies implemented in different regions of Brazil in the past 12 years, and explore challenges to their development and potential for empowerment and citizenship.
Design/methodology/approach
In this paper, a group of stakeholders in mental health services involving people with lived experience of severe mental illness describe their experiences with services of peer support. These were all conducted in Brazil and in partnership with the International Recovery and Citizenship Collective (IRCC) and The Yale Program for Recovery and Community Health. The authors met monthly to exchange experiences, studies and practices, and six experiences were selected, described, analyzed and compared. A discussion of these experiences, their challenges, impact and potential followed.
Findings
The explored experiences emphasize that peer support, lived experience leadership and advocacy are feasible in the Brazilian mental health system and can help advance the Brazilian Psychiatric Reform.
Research limitations/implications
This paper is limited to the experience of researchers already engaged in peer support work in six cities in Brazil. Although they represent several different regions in Brazil, there are areas it has not reached. Further research should address and provide a broader view of peer support and recovery strategies spreading in the country.
Social implications
These experiences demonstrate the feasibility and acceptability of the recovering citizenship approach to reduce stigma, promote empowerment, autonomy, activism and advocacy, and increase a sense of belonging for those in recovery and marginalized by society. The Brazilian psychiatric reform can benefit from including peer supporters as mental health treatment providers.
Originality/value
This paper provides a novel view of the state of the art of peer support initiatives in Brazil and can inspire individuals, government and communities as they see and understand the breadth, depth and meanings of these peer support experiences.
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Graziela Fortunato, Alexia Bergallo, Sérgio Augusto Pereira Bastos and Luiz Eduardo Brandão
This study presents a policy template for managing investment portfolios for the multi-family office (MFO) business that incorporates elements of behavioral finance to outline how…
Abstract
Purpose
This study presents a policy template for managing investment portfolios for the multi-family office (MFO) business that incorporates elements of behavioral finance to outline how managers and clients are subject to heuristics and cognitive biases, even in a specific and differentiated environment. The policy for proper portfolio management is grounded in interactivity, dynamism, quality of communication and the relationship between the manager and the client.
Design/methodology/approach
This study presents a policy framework for managing investment portfolios within the MFO sector that integrates behavioral finance principles to highlight how managers and clients are influenced by heuristics and cognitive biases, even in a particular and differentiated environment. This perspective is a defining feature of the study’s originality.
Findings
This approach foreshadows the manager as an educator, presents practical recommendations about behavior and improves the process of decision-making and knowledge regarding their clients’ motivations. That will make managers better at serving and educating them, promoting long-term sustainability.
Originality/value
This study presents a policy template for managing investment portfolios for the MFO business that incorporates elements of behavioral finance to outline how managers and clients are subject to heuristics and cognitive biases, even in a specific and differentiated environment. These elements make this article original.
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Graziela Darla Araujo Galvão, Paulo Sergio Scoleze Ferrer, Steve Evans and Marly Monteiro de Carvalho
This research aims to investigate the influence of the implementation of technical cycles on both captured value and shared value in the circular economy context. Moreover, it…
Abstract
Purpose
This research aims to investigate the influence of the implementation of technical cycles on both captured value and shared value in the circular economy context. Moreover, it analyses the moderating effect of competitive criteria on the relationship between technical cycles and captured value. Finally, it examines the relationship between the captured value and the shared value.
Design/methodology/approach
This research follows survey-based research with data gathered from 50 countries and 16 sectors, whose final sample represented 233 organisations. In order to validate the structural and measurement model, the authors applied the partial least squares structural equation modelling technique in the strict rigour of the confirmatory algorithm.
Findings
The validated research model demonstrates the value flow through technical cycles. Moreover, it shows the crucial role of the competitive criteria in the value stream through direct, moderate and indirect effects by influencing the relationship between technical cycles and captured and shared values. Finally, the study fills the gap for quantitative studies in the circular economy field.
Practical implications
From a practical perspective, this study contributes to structuring circular business models more robustly, by understanding the influence of competitive criteria (cost, quality, flexibility and delivery) on the conversion of operation strategy in the implementation of the technical cycles in the circular economy context. It contributes to decision-makers, in deciding on which competitive criteria to invest more, which brings more consistent results for technical cycle implementation. It also confirms the importance of partnerships, demonstrating how value cascades from the company through the value network.
Originality/value
As far as is known to date, this is the first study investigating the influence of competitive criteria in the circular economy context. Furthermore, it sheds light on the direct and indirect effects of the technical cycles on value captured by organisations and flow shared value with other players.
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Paulo Sergio Scoleze Ferrer, Graziela Darla Araujo Galvão and Marly Monteiro de Carvalho
This study aims to investigate how the dynamics of compliance, internal controls and ethics can generate tensions in the domain of project governance. Moreover, it investigates…
Abstract
Purpose
This study aims to investigate how the dynamics of compliance, internal controls and ethics can generate tensions in the domain of project governance. Moreover, it investigates the tensions between these constructs and the search for project success from a practice-based perspective.
Design/methodology/approach
A methodological approach is taken, with a case-based research carried out in a large European multinational company. Data were gathered through 21 interviews, between project managers and other key stakeholders, and documentary data from 64 projects for triangulation and critical analysis.
Findings
As a result, four patterns of tensions were identified: Tension A between compliance and project success, Tension B between internal controls and project success, Tension C between compliance and internal controls and Tension D between compliance and ethics.
Research limitations/implications
Some limitations should be acknowledged. The first, ontological, is inherent in the post-positivist perspective, accepting human subjectivity and the complexity of social reality intrinsic to research applied to the social sciences, respectively implying interpretive bias and incompleteness in the comprehension of the facts. The second limitation comes from the use of a single case study, in which singular contextual characteristics make it difficult to generalise the results.
Practical implications
This study has implications for practice, as it highlights weaknesses that may occur in organisations owing to tensions between the elements of compliance, internal controls and ethics. This, therefore, implies ways of strengthening the consistency of project governance. The project governance domain and its tensions affect the project-success holistic view in both efficiency and effectiveness, since the elements of internal control and compliance can create tensions that favour one project success perspective to detriment of the others. Understanding the nature of tensions, their implications and the long-term holistic perspective can lead to better decisions by managers.
Originality/value
The results suggest that a formal code of ethics, a project management methodology, internal controls and a well-established training programme are not sufficient, because, in the practical context, the interaction between these elements creates tensions that impact their logical consistency lost when interacting with each other.
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Graziela Breitenbauch de Moura and Letícia Godoy Saroli
The aim of this research is to analyze sustainable value chain management based on dynamic capabilities in small and medium-sized enterprises (SMEs).
Abstract
Purpose
The aim of this research is to analyze sustainable value chain management based on dynamic capabilities in small and medium-sized enterprises (SMEs).
Design/methodology/approach
A qualitative methodology is used, through a multiple case study with three SMEs, to identify the conceptual relationship between the sustainable value chain and dynamic capabilities. Interviews are conducted with managers, and the data are analyzed through content analysis.
Findings
It is observed that breaking down barriers in processes is important for establishing the sustainable value chain, generating dynamic capabilities with the readaptation of activities.
Research limitations/implications
It is recommended that studies be conducted in other sectors and in large companies, to identify new perspectives.
Practical implications
The findings of this study demonstrate the constant processes of SMEs in response to legal, bureaucratic and logistical changes, in the generation of dynamic capabilities and sustainable value chain management, to achieve their customers' goals.
Social implications
The research contributes to the literature on the management of dynamic capabilities in the value chain in Brazilian companies and to the supply chain field, particularly in relation to SMEs.
Originality/value
This research analyzes sustainable value chain management based on dynamic capabilities in Brazilian SMEs, gathering the managers' perceptions regarding changes in the external environment that influence adaptations and alignments, impacting on their businesses.
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Graziela Perretto Rodrigues, Adriana Roseli Wünsch Takahashi and Paulo Henrique Muller Henrique Prado
The purpose of this study is to understand how business-to-business organizations use social media during the sales process.
Abstract
Purpose
The purpose of this study is to understand how business-to-business organizations use social media during the sales process.
Design/methodology/approach
The meta-synthesis steps methodology (Hoon, 2013) was applied.
Findings
This study presents a theoretical framework and contributes to improved understanding of how business can use social media in the sales process stages. The results allow identifying stages, discussing the integration between marketing and sales and generating benefits for the organization.
Originality/value
The proposed framework helps in understanding the previously performed fragmented studies. This study shows that social media use not only influences the sales process stages and increases the benefits to the business but also works as a mediator in the relation between sales process stages and identified benefits.
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Malika Elouali, Nadia Elouali, Aya Elouali and Fatima Zohra Elouali
This study aims to investigate the ethical considerations and effectiveness of persuasive technology in educational settings, specifically focusing on course selection.
Abstract
Purpose
This study aims to investigate the ethical considerations and effectiveness of persuasive technology in educational settings, specifically focusing on course selection.
Design/methodology/approach
In this paper, the authors explore the use and ethics of persuasion in the context of education, specifically regarding course selection in higher education settings. The authors conducted a survey involving students to assess their ethical perceptions of persuasive user interfaces and the impact of these interfaces on their decision-making processes. Participants were presented with different user interface designs that used various combinations of text and images to persuade them in their class selections within an institution based in Algeria.
Findings
The results reveal that students were only persuaded when they were unable to select what they wanted, and they did not even perceive themselves as being persuaded. Most participants found the persuasion for their own benefit and neutral (with no intention behind) to be ethically admirable. However, for the university’s benefit, most participants found the persuasion to be ethically neutral. In addition, in general they had neither a positive nor negative reaction to the attempt of persuading them.
Research limitations/implications
These findings suggest that, to influence student attitudes effectively, even when they retain freedom of choice, robust persuasive techniques may be necessary. At the same time, careful attention to ethical considerations is essential to maintain students’ positive perceptions.
Originality/value
The novelty of the study is addressing the use and ethics of persuasion through human–machine interfaces within a higher education setting, specifically among students in an Algerian educational institution. The main contribution is determining whether students can be persuaded with different interface designs (neutral design, persuasive design with a morally admirable goal, persuasive design with a neutral goal and persuasive design with a morally questionable goal), as well as whether they consider persuasion to be ethical.
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Abstract
Details
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Gabriel Caldas Montes and Gabriel Oliveira Lins
Due to the high levels of crime in Rio de Janeiro, the purpose of this paper is twofold. The first one is to analyze the effects of deterrence variables (such as the adoption of…
Abstract
Purpose
Due to the high levels of crime in Rio de Janeiro, the purpose of this paper is twofold. The first one is to analyze the effects of deterrence variables (such as the adoption of Pacifying Police Units (UPPs) and incarcerations) on violence in the municipalities of the State of Rio de Janeiro, as well as to verify the existence of “revenge effect.” The second is to analyze the effects of socio-economic development on violence, using development indicators.
Design/methodology/approach
Besides usual OLS method for panel data analysis, the study makes use of dynamic panel data framework through D-GMM and S-GMM. The estimates are based on a sample of 82 municipalities of Rio de Janeiro, and the period runs from 2003 to 2013. As dependent variables, the estimates use violent deaths (i.e. aggregation of intentional homicides and armed robberies followed by death) and homicides resulting from opposition to police intervention (i.e. civilians killed as a result of police actions against criminals – “opposition deaths”).
Findings
The estimates indicate that incarceration presents marginal capacity to reduce violence. Regarding the findings for the adoption of UPPs, the evidence suggests that this project increased violence and, therefore, the possibility of displacement of violence to other regions of the State. With respect to the effect of police deaths over violence, the results are unprecedented and suggest the existence of a “revenge effect.” Besides, the study points to the importance of socio-economic development to reduce violence.
Originality/value
Once the study analyzes the effects of incarceration and UPPs, it contributes to the literature by providing new evidence on the ability of anti-crime policies of reducing (or not) violence. In addition, when considering the death of policemen in the estimates, the study shows an unprecedented way, the effect that these deaths cause over violence (the so-called “revenge effect”). Moreover, the study considers the impacts of the development of employment and income, health and education on violence. When analyzing these development indicators, the study contributes with the literature that looks for non-police alternatives to control crime.